Polycom VVX 500 Series Quick Reference Manual page 2

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If you chose Consultative, tap Transfer.
Forward Calls
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call:
1 On the Incoming Call screen, tap Forward.
Enter your contact's number and tap Forward.
2
To forward all incoming calls:
1
Tap Forward.
2
If you have more than one line, select a line.
3
Choose either Always, No Answer, or Busy.
If you chose No Answer, enter the number of
rings before the call is forwarded.
Enter a contact's number, and tap Enable.
4
To disable call forwarding:
1
Tap Forward.
2
If you have more than one line, select a line.
3
Choose your forwarding type and tap Disable.
Initiate a Conference Call
You can initiate a conference call with up to 24
contacts.
To initiate a conference call:
1
Call a contact.
2 Tap Conference and call your next contact.
3 When your contact answers, tap Conference.
You can also join an active and held call into a
conference call.
To join two calls into a conference call:
» On the Calls screen, tap Join.
Manage Conference Calls
When you initiate a conference call, you can manage
all or individual conference participants:
To manage all conference participants:
» Do one of the following:
 Tap Hold to hold all participants.
 Tap Mute to mute all participants.
To manage individual participants:
1
Highlight a participant and select Manage.
2
Do one of the following:
 Tap Far Mute to mute the participant.
 Tap Hold to place the participant on hold.
 Tap Remove to create a separate call with the
participant.
 Tap Information to view information for the
participant.
View Recent Calls
You can view placed, received, and missed calls.
To view recent calls:
» Tap or Directories > Recent Calls.
View the Contact Directory
You can view and add contacts to the Contact
Directory.
To view the Contact Directory:
» Tap Directories > Contact Directory.
To add a contact to the Contact Directory:
1 In the Contact Directory, tap
Enter the contact's information and tap Save.
2
Listen to Voicemail
When you have new voicemail messages, the amount
of new messages displays on the messages icon
To listen to voicemail:
1
Tap or Messages.
2
Tap Message Center > Connect.
3
Follow the prompts.
Enable Do Not Disturb
You can enable Do Not Disturb when you do not want
to receive calls.
To enable or disable Do Not Disturb:
» On the Home Screen, tap DND.
The DND icon
status bar.
Handle Video Calls
If video is enabled, you can receive video during calls.
If you have a VVX Camera attached to your phone, you
can send video during calls.
To stop sending video during a call:
» Tap Video > Stop Video.
To start resending video:
» Tap Video > Start Video.
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displays on the line key and in the