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Polycom VVX 500 User Manual
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Polycom VVX 500 User Manual

Reynwood communications
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Download this manual See also: Reference Manual, User Manual
Polycom VVX500
Using Your Polycom VVX 500 Phone
Become familiar with your Polycom VVX 500 series phone features and user interface.
Layout
The following figure shows the important phone features.
Touch Screen
Use your phone's touch screen to make selections and scroll through options.
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Reynwood Communications
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Tinton Falls, NJ 07701
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(800) 747-1703
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reynwood.com

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Summary of Contents for Polycom VVX 500

  • Page 1 Polycom VVX500 Using Your Polycom VVX 500 Phone Become familiar with your Polycom VVX 500 series phone features and user interface. Layout The following figure shows the important phone features. Touch Screen Use your phone's touch screen to make selections and scroll through options.
  • Page 2 Polycom VVX500 Phone Views Your phone has three main views: Lines (the default), Home, and Calls. Use the Home button to toggle between all available views. Lines – This view is your phone’s default display showing your phone's extension(s), and soft keys.

  • Page 3: Placing Calls

    Common Features & Functions Placing Calls You can perform all the functions of your VVX 500 series phone with the handset still in the cradle (On Hook) or with the handset out of the cradle (Off Hook). Using the Dial Pad On Hook ...

  • Page 4: Answering Calls

    Polycom VVX500 Answering Calls You can answer an incoming call in any of the following ways:  Pick up the handset  Tap the Answer soft key  Press the Speakerphone button Note: Except for answering with the handset – all methods above engage the speakerphone. If you have a headset connected to your phone you will also have that option –...

  • Page 5: Transferring Calls

    Polycom VVX500  The soft key functions will apply to whichever call is ‘highlighted’ on your screen  To place an active call on hold, use the touch screen to highlight it and press the Hold soft key. To pick a held call, highlight it, and press the Resume soft key.
  • Page 6 Polycom VVX500  When the recipient answers, announce the caller then 4) tap Transfer  The caller and the party you are transferring to will be immediately connected, so it is recommended that you get into the habit of telling the party you are transferring the call then hit the button Blind –...
  • Page 7 Polycom VVX500 Voicemail Access your voice portal by tapping the Messages icon and follow prompts. Voicemail Notes:  If you have multiple extensions displayed on your phone, hit ‘1’ to select the ‘Message Center…’ – and then select the extension you are checking voicemail for.