Problem Of Expressbuilder On Windows - NEC Express5800/R110i-1 Maintenance Manual

Chapter 1 Maintenance
5.9

Problem of EXPRESSBUILDER on Windows

[?] Unable to read the manuals
 Have you installed Adobe Reader to your computer?

To read the manuals, install Adobe Reader in your computer.
 Does the message below appear?
"Internet explorer has stopped working"
 Close the error dialog box and proceed. If the same error appears, double-click "version.xml" on the root
folder of EXPRESSBUILDER DVD, click Yes at the dialog box displayed and click Instruction Manuals on
Autorun Menu again.
[?] Autorun menu does not appear when EXPRESSBUILDER DVD is inserted to the server
 Run the following file on DVD by Explorer.
\autorun\dispatcher.exe
\ autorun\dispatcher_x64.exe
[?] The menu item of Integrated Installation is gray
 Is your system environment suitable?

To run Integrated Installation, log on to the Windows on the server with an administrative privilege.
[?] The menu is displayed with a wrong language
 Is your system environment suitable?

Confirm the settings of Regional and Language Options. Specify the language settings of each tab to
English (US).
[?] Unable to create the repository
 Do four drive letters remain?

Free at least four drive letters except A: and B: when creating the repository.
If the drive letters from C: to W: are already assigned, drive letters cannot be assigned to four temporary
drives and the repository cannot be created.
[?] The following message appears after the Update command of EXPRESSBUILDER is run
You need to format the disk in drive I: before you can use it.
Do you want to format it?
* The drive letter ("I:") is changed to other drive letter depending on your hardware environment.

Click Cancel to close the window. If you accidentally format it, you can recover by performing the
Update command again.
[?] The following message appears on the right bottom of screen
Device driver software was not successfully installed

Ignore the message. The message will automatically disappear.
(on 32 bit Edition)
(on 64 bit Edition)
Express5800/R110i-1, T110i-S, T110i Maintenance Guide
5. Troubleshooting
39