Premium DeskPhone
Retrieve the call from another phone:
•
Reach the 'Menu' page.
•
Settings My services Consult Call pick up services Park/retrieve call
•
Enter the number of the parking destination phone.
This feature is accessible via a programmed key.
•
If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the
operator.
3.9 Intrusion into an internal conversation (barge-in)
Your contact's line is busy. If the number is not 'protected' and if authorised, you can intrude into the call:
•
Intrusion
•
Same key to exit (Intrusion).
3.9.1 Protect a call against intrusion
•
Press programmed key. The programmed key has to be configured by the system:
(No
intrud) (by default).
•
Enter contact's number.
Protection is cancelled when you hang up.
3.10 Signal malicious calls
This key lets you signal a malicious call. If this call has an internal source, it is signalled to the system by
a special message.
•
You receive a malicious call.
•
Malicious
3.11 Recording the current conversation
The visibility of this feature depends on the system configuration managed by your administrator.
When you are on a call with one or more callers, you can record the conversation. At the start or end of
recording, your caller hears a beep.
The user must have the appropriate rights to use this feature. Recorded conversations will then appear
as voicemails.
To record the conversation during communication:
•
Record
Start recording.
•
Recording in progress
o
Restart rcrd
o
Stop rcrd
o
Pause
o
Resume rcrd
8AL90339ENACed01
To restart recording.
To stop the recording.
To pause recording.
To resume recording.
No intrusion
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