Warranty - KitchenAid KUIC15NHZS Use & Care Manual

KITCHENAID
ICE MAKER
LIMITED WARRANTY
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.kitchenaid.com.
2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.
WHAT IS COVERED
THREE YEAR LIMITED WARRANTY (PARTS AND LABOR)
For three years from the date of purchase, when this major
appliance is installed, operated, and maintained according
to instructions attached to or furnished with the product,
KitchenAid brand of Whirlpool Corporation or Whirlpool
Canada LP (hereafter "KitchenAid") will pay for factory
specified replacement parts and repair labor to correct defects
in materials or workmanship that existed when this major
appliance was purchased or, at its sole discretion, replace the
product. In the event of product replacement, your appliance
will be warranted for the remaining term of the original unit's
warranty period.
FOURTH THROUGH FIFTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM PARTS ONLY—
LABOR NOT INCLUDED)
In the fourth through fifth years from the date of original
purchase, when this major appliance is installed, operated,
and maintained according to the instructions attached to
or furnished with the product, KitchenAid brand will pay
for factory specified replacement parts for the following
components to correct non-cosmetic defects in materials or
workmanship in the sealed refrigeration system that existed
when this major appliance was purchased: compressor,
evaporator, condenser, dryer/strainer, and connecting
tubing. This limited five year warranty is only for the sealed
refrigeration system replacement parts as identified and does
not include labor.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR
AS PROVIDED HEREIN. Service must be provided by a
KitchenAid designated service company. This limited warranty
is valid only in the United States or Canada and applies only
when the major appliance is used in the country in which it
was purchased. This limited warranty is effective from the date
of original consumer purchase. Proof of original purchase date
is required to obtain service under this limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with
this major appliance, you should ask KitchenAid or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
®
KitchenAid Customer eXperience Center
In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
FIVE YEAR LIMITED WARRANTY
1. Commercial, non-residential, or multiple-family use, or use inconsistent with
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation
5. Defects or damage caused by the use of non-genuine KitchenAid parts
6. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with
7. Repairs to parts or systems to correct product damage or defects caused
8. Cosmetic damage, including scratches, dents, chips, and other damage to
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
14. Service or parts for appliances with original model/serial numbers removed,
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE
IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address, and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase, including dealer or retailer name and address
WHAT IS NOT COVERED
published user, operator, or installation instructions.
not in accordance with electrical or plumbing codes, or correction of
household electrical or plumbing (e.g., house wiring, fuses, or water
inlet hoses).
solutions, etc.).
or accessories.
products not approved by KitchenAid.
by unauthorized service, alteration, or modification of the appliance.
the appliance finishes, unless such damage results from defects in materials
and workmanship and is reported to KitchenAid within 30 days.
corrosive environments including, but not limited to, high salt concentrations,
high moisture or humidity, or exposure to chemicals.
an authorized KitchenAid servicer is not available.
(e.g., trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal, or replacement of
the product.
altered, or not easily determined.
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