Ricoh 3232 Facsimile Reference Manual
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Ricoh 3232 Facsimile Reference Manual

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety
Information in the "General Settings Guide" before using the machine.
FAX Option Type 3232
Getting Started
Faxing
Using Internet Fax Functions
Programming
Troubleshooting

Operating Instructions

Facsimile Reference
<Basic Features>

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Summary of Contents for Ricoh 3232

  • Page 1: Operating Instructions

    Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in the “General Settings Guide” before using the machine. FAX Option Type 3232 Facsimile Reference <Basic Features>...
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Notes Some illustrations in this manual might be slightly different from the machine.

  • Page 3: Manuals For This Machine

    Manuals for This Machine The following manuals describe the operational procedures of this machine. For particular functions, see the relevant parts of the manual. Note ❒ Manuals provided are specific to machine type. ❒ Adobe Acrobat Reader/Adobe Reader is necessary to view the manuals as a PDF file.
  • Page 4 ❖ ❖ ❖ ❖ Scanner Reference (PDF file - CD-ROM1) Describes operations, functions, and troubleshooting for the machine’s scan- ner function. ❖ ❖ ❖ ❖ Manuals for DeskTopBinder Lite DeskTopBinder Lite is a utility included on the CD-ROM labeled “Scanner Driver and Document Management Utility”.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ... i How to Read This Manual ...1 Symbols ...1 1. Getting Started Control Panel...3 Reading the Display ...5 Reading the display panel and using keys ...5 User Authentication...7 User Code Authentication (using the Control Panel)... 8 User Code Authentication (Using a Printer Driver)...8 Login (Using the Control Panel) ...8 Log Off (Using the Control Panel) ...9...
  • Page 6 Specifying a Destination ... 33 Entering a Fax Number ... 33 Pause ... 34 Tone ... 34 Entering an E-mail Address ... 35 Entering an IP-Fax Destination ... 35 Registering Entered Destinations to the Address Book ... 37 Using Destination Lists... 38 Searching for a Destination ...
  • Page 7 5. Troubleshooting Adjusting the Volume ... 81 When the { { { { Facsimile} } } } Key Is Lit in Red... 83 When Toner Runs Out ... 84 Error Messages and Their Meanings ... 85 Solving Problems... 91 When Things Don't Go as Expected ... 94 INDEX...

  • Page 9: How To Read This Manual

    How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.

  • Page 11: Getting Started

    Control Panel The actual machine control panel may differ from this illustration depending on installed optional units. This illustration has all options installed. { { { { User Tools/Counter} } } } key User Tools: Press to enter User Tools mode. These tools allow you to customize default set- tings.
  • Page 12 Getting Started { { { { Check Modes} } } } key Press before pressing the { { { { Start} } } } key to check the settings selected for the fax about to be sent. See p.19 “Checking the transmission settings”...

  • Page 13: Reading The Display

    { { { { #} } } } key (Enter key) Registers entered contents or settings. { { { { Clear/Stop} } } } key Clear: Cancels entered numbers or characters. Stop: Interrupts the current operation (trans- mission, scanning, copying, or printing). Reading the Display The display guides you through operations, shows messages, you machine sta- tus, and destinations registered in the destination lists.
  • Page 14 Getting Started ❖ ❖ ❖ ❖ Initial Display Allows you to select scanning conditions and sizes. Displays the date and time, the name and facsimile number of a des- tination when transmitting, and the size of the original. When user authentication is set, a login user name appears.

  • Page 15: User Authentication

    Displays Quick Operation keys set for frequently used functions. [TX File Status] and [RX File Status] are pre- set. See p.143 “General Settings/Ad- ju stmen t”, Fac simile Re fere nce <Advanced Features> . Displays various sending func- t io n s. S ee p . 15 “ T r a n s m i s s i on Modes”, p.61 “Sub Transmission Mode”, Facsimile Reference <Ad- vanced Features>...

  • Page 16: User Code Authentication (Using The Control Panel)

    Getting Started User Code Authentication (using the Control Panel) When user authentication is set, the following screen appears. Enter a user code (eight digit), and then press [#]. User Code Authentication (Using a Printer Driver) When user authentication is set, specify the user code in the printer properties of a printer driver.

  • Page 17: Log Off (Using The Control Panel)

    Log Off (Using the Control Panel) Follow the procedure below to log off when Basic Authentication, Windows Au- thentication, or LDAP Authentication is set. A A A A Press { { { { User Tools/Counter} } } } . B B B B Press [→...
  • Page 18 Getting Started...

  • Page 19: Faxing

    Placing Originals Some types of originals are unsuita- ble for the Auto Document Feeder (ADF), so they must be placed on the exposure glass or the ADF as shown in the illustrations. For details about original types and how to set original sizes, see Copy Ref- erence.
  • Page 20 Faxing ❒ When sending a fax, the image that is output at the other end depends on the size and orientation of pa- per used in the receiver's terminal. If the receiver does not use paper of the same size and orientation as that of the original, the fax image may be reduced in size, trimmed at both edges, or divided across two...

  • Page 21: Setting A Scan Area

    Reference For how to place two-sided docu- m e n t s , s e e p . 6 2 “T w o - S id e d T ra n sm i s s io n ( D o ub l e - S i d e d Transmission)”, Facsimile Reference <Advanced Features>...
  • Page 22 Faxing B Press the size of the originals to be sent, and then press [OK]. Note ❒ 8 "× 11 " i n d i c at e s L T . "× 14" ind i cates L G. 11"×17" indicates DLT. C Press [OK].

  • Page 23: Transmission Modes

    Transmission Modes There are two types of transmission: • Memory Transmission • Immediate Transmission ❖ ❖ ❖ ❖ Memory Transmission Transmission starts automatically after the original has been stored in memory. It is a convenient method for when you are in a hurry and want to take the document away with you.

  • Page 24: Memory Transmission

    Faxing Memory Transmission Memory transmission mode has standard fax, Internet Fax and IP-Fax. Important ❒ If there is a power failure (the main power switch is off) or the machine is unplugged out for more than one hour, all the documents stored in memory are deleted.
  • Page 25 A A A A Make sure that Memory TX is se- lected. B B B B Place the original. Note ❒ The original can be placed ei- ther in the ADF or on the expo- sure glass, until the { { { { Start} } } } key is pressed.
  • Page 26 Faxing F F F F Specify a destination. Note ❒ Pressing t i n a t i o n l i s t b e t w e e n f a x number, e-mail address, and IP- Fax number. ❒...

  • Page 27: Broadcasting Sequence

    - Checking the transmission settings You can check the transmission set- tings (e.g. destination and transmis- sion mode) on the display. Press the { { { { Check Modes} } } } key. The following display appears. Note ❒ Pressing switches the des- t i n a t i o n l i s t b e t w e e n f a x number, e-mail address, and IP-...

  • Page 28: Canceling A Memory Transmission

    Faxing Canceling a Memory Transmission You can also cancel the mode using the same procedure in the following cases: • [Fax Destination],[Internet Fax Destina- tion], and [IP-Fax Destination] are specified simultaneously. • Only either [Internet Fax Destination] or [IP-Fax Destination] is specified. Before the Original Is Scanned Use this procedure to cancel a trans- mission before pressing the { { { { Start} } } }...

  • Page 29: Before The Transmission Is Started

    A A A A Press the { { { { Clear/Stop} } } } key. Note ❒ You can also cancel a Memory T r a n s m i s s i o n b y p r e s s i n g [Change / Stop TX File].
  • Page 30 Faxing B B B B Select the file you want to cancel. Note ❒ If the desired file is not shown, press [U U U U Prev.] or [T T T T Next] to find ❒ There are cases when a destina- tion may not be selected as the destination appears as “*”, de- pending on the security set-...

  • Page 31: Immediate Transmission

    Immediate Transmission Limitation ❒ Internet Fax is executed in only Memory Transmission that starts transmission automatically after storing documents in memory. If you specify Immediate Transmis- sion in Internet Fax, the mode is switched to Memory Transmission while an e-mail address is being entered.
  • Page 32 Faxing Reference p.33 “Entering a Fax Number” p.35 “Entering an IP-Fax Desti- nation” p.33 “Specifying a Destination” p.47 “Chain Dial”, Facsimile Ref- erence <Advanced Features> p.47 “Redial”, Facsimile Refer- ence <Advanced Features> E E E E Press the { { { { Start} } } } key. Note ❒...

  • Page 33: Canceling An Immediate Transmission

    Canceling an Immediate Transmission Before You Have Pressed the { { { { Start} } } } Key A A A A Press the { { { { Clear Modes} } } } key. Note ❒ When the original is placed in the ADF, you can also cancel an Immediate Transmission by re- moving the original.

  • Page 34: Confirming Transmission

    Faxing Confirming Transmission You can confirm transmission on the display, by report, or by e-mail. Confirming on Display Use the Transmission Result display function. See p.31 “Checking the Transmission Result (TX File Status)”, Facsimile Reference <Advanced Fea- tures> . Confirming by Report Print an Immediate TX Result Report for confirmation.
  • Page 35 Confirming Transmission Reference The user code and e-mail address of the destination must be regis- tered in the Destination List. See “Fax Destination”, General Settings Guide, “Authentication Informa- tion”, General Settings Guide. E-mail TX Results must be pro- grammed in a Quick Operation k e y .

  • Page 36: Scan Settings

    Faxing Scan Settings You may want to send many different types of fax messages. Some of these may be difficult to reproduce at the receiver's end. However, your ma- chine has three settings that you can adjust to help you transmit your doc- ument with the best possible image quality.

  • Page 37: Original Type

    ❒ When using Internet Fax transmis- sion, documents are sent at “De- tail” resolution, even if you have specified “Fine”. To send a docu- ment at “Super Fine” or “Fine”, configure the Full Mode when reg- istering the destinations in the Ad- dress Book.

  • Page 38: Image Density (Contrast)

    Faxing A A A A Press [Original Type]. B B B B Select the original type you re- quire, and then press [OK]. Image Density (Contrast) The text and diagrams on originals should stand out clearly from the pa- per they are on. If your original has a darker background than normal (for example, a newspaper clipping), or if the writing is faint, adjust the image...
  • Page 39 A A A A Select the type of image density. Auto Image Density A Make sure that [Auto Image Den- sity] is selected. Manual Image Density A Make sure that [Auto Image Den- sity] is not selected. If it has been selected, press [Auto Image Density] to turn it off.

  • Page 40: Mixing Scan Settings For A Multiple

    Faxing Mixing Scan Settings for a Multiple Page Original When sending an original of several pages, you can select a different im- age density, resolution, and original type setting for each page. Place the original, select the scan set- tings for the first page, dial, and then press the { { { { Start} } } } key as you would normally.

  • Page 41: Specifying A Destination

    Specifying a Destination You can specify the destination using one of four methods. ❖ ❖ ❖ ❖ Fax number p.33 “Entering a Fax Number” ❖ ❖ ❖ ❖ E-mail address p.35 “Entering an E-mail Address” ❖ ❖ ❖ ❖ Entering an IP-Fax Destination p.35 “Entering an IP-Fax Destina- tion”...

  • Page 42: Pause

    Faxing Pause Press the { { { { Pause/Redial} } } } key when di- aling or storing a number to insert a pause of about two seconds. Note ❒ If you press the { { { { Pause/Redial} } } } key at the first digit, a redial occurs.

  • Page 43: Entering An E-Mail Address

    Entering an E-mail Address When using Internet Fax transmis- sion, specify the e-mail address in place of the fax number. See p.51 “In- ternet Fax Functions (by E-Mail)”. Note ❒ You can enter up to 128 characters. A A A A Press to switch the destina- tion to e-mail address.
  • Page 44 Faxing A A A A Press to switch the destina- tion to IP-Fax destination. B B B B Press [Manual Input]. Note ❒ You can manually enter the des- tination using the ten keys. C C C C Enter the IP-Fax destination and then press [OK].

  • Page 45: Registering Entered Destinations To The Address Book

    ❖ ❖ ❖ ❖ When using a gatekeeper/SIP server • From IP-Fax to IP-Fax Specify the alias telephone number of the receiving ma- chine. Example: 0311119999 (alias tele- phone number) Example: 9999 (ID number) • From IP-Fax to G3 fax Specify the G3 fax telephone number of the receiving ma- chine.

  • Page 46: Using Destination Lists

    Faxing A A A A Enter fax number, e-mail address, or IP-Fax destination you want to register, then press [ProgDest]. B B B B Press [Names] and enter any neces- sary information. C C C C Press [OK]. Using Destination Lists When you program a destination number into a destination list, you can specify the destination by just se-...
  • Page 47 B B B B Press the title key where the de- sired destination is programmed. For example, if you want to specify “NEW YORK OFFICE” programmed in “LMN”, press [LMN]. Note ❒ There are three types of title for destination lists; “Title 1”, “Title 2”, and “Title 3”.
  • Page 48 Faxing ❒ To cancel any destination(s) among the group, press [U U U U P- rev.] and [T T T T Next] to display t h e d e si r e d d e st i n a t i o n . Then, press the { { { { Clear/Stop} } } } key.

  • Page 49: Searching For A Destination

    Searching for a Destination Use this procedure to search through the destination lists for a particular destination. ❖ ❖ ❖ ❖ Search by Destination Name p . 4 1 “Se arch b y D e st in at i o n Name”...

  • Page 50: Search By Fax Number

    Faxing Note ❒ If you enter a wrong destination name, press [← ← ← ← ] / [→ → → → ] and [Backspace] / [Delete All], and then enter the destination name again. E E E E Confirm the entered character and press [OK].

  • Page 51: Search By E-Mail Address

    Note ❒ If you enter a wrong number, press [← ← ← ← ] / [→ → → → ] and [Clear] or { { { { Clear/Stop} } } } key, and then enter the number again. E E E E Confirm the entered fax numbers and press [OK].

  • Page 52: Search By Ip-Fax Destination

    Faxing Note ❒ If you enter a wrong e-mail ad- dress, press [← ← ← ← ] / [→ → → → ] and [Backspace] / [Delete All], and then enter the e-mail address again. E E E E Confirm the entered characters and press [OK].

  • Page 53: Search By Ldap Server

    Note ❒ If you enter a wrong destina- tion, press [← ← ← ← ] / [→ → → → ] and [Back- space] / [Delete All] and then enter the destination again. E E E E Confirm entered IP-Fax destina- tion and press [OK].
  • Page 54 Faxing G G G G Enter a partial string for each search condition. Note ❒ Conditions (Name, E-mail Ad- dress, Fax Number, Company Name, and Department Name) are those programmed in the LDAP server. ❒ Press each condition to display the entry field, where you enter necessary information.

  • Page 55: Specifying A Registration Number

    I I I I Press [OK]. Note ❒ Although one user can program multiple e-mail addresses, only one address can be retrieved by the search. The address re- trieved by the search depends on the searching method sup- ported by the LDAP server. How ever, the address p ro - grammed first is normally re- trieved.

  • Page 56: Reception

    Faxing Reception There are two ways you can set up your machine to handle incoming calls: • Manual Reception (external tele- phone required) • Auto Reception You can change the reception mode only if a standard G3 line is used. You cannot change the reception mode when a line other than the standard G3 line (G3-2) is used.

  • Page 57: Receiving A Fax In Manual Reception Mode

    Receiving a Fax in Manual Reception Mode A A A A When the machine rings, pick up the handset of the external tele- phone. B B B B If you hear beeps, press the { { { { Start} } } } key or the { { { { Start Manual RX} } } } key.
  • Page 58 Faxing...

  • Page 59: Using Internet Fax Functions

    3. Using Internet Fax Functions There are two types of Internet Fax function. • Internet Fax Functions (by E-Mail). See p.51 “Internet Fax Functions (by E- Mail)”. • IP-Fax Function. See p.68 “IP-Fax Function”. Internet Fax Functions (by E-Mail) This machine converts scanned document images to e-mail format and transmits the data over the Internet.

  • Page 60: Internet Fax Precautions

    Using Internet Fax Functions Internet Fax Precautions • Internet Fax communicates with a server over a LAN. It cannot communicate directly with other parties. • If a transmission is not successful, this machine usually receives an e-mail er- ror notification. See p.197 “Server-Generated Error E-mail”, Facsimile Refer- ence <Advanced Features>...

  • Page 61: Functions Not Supported By E-Mail Reception

    Functions Not Supported by E-mail Reception The following functions are supported with standard fax reception, but not with Internet Faxing. • Confidential Reception • Memory Lock Reception • Polling Reception • SUB Code reception • Authorized Reception • Reception File Print Quantity T.37 Full Mode This machine is T.37 full mode compatible.
  • Page 62 Using Internet Fax Functions ❖ ❖ ❖ ❖ Registering the Received Reception Confirmation Contents When the sender receives the return receipt that includes the receiver's recep- tion capability, the sender checks the sent final recipient address is pro- grammed in the Address Book. If it is programmed as a full mode destination, the sender automatically registers the receiver's reception capability.

  • Page 63: Sending Internet Fax Documents

    If any document is deleted, the Power Failure Report is automati- cally printed out when the main power switch is turned on.
  • Page 64 Using Internet Fax Functions Limitation ❒ When available memory is low, you may not be able to send Inter- net Fax documents. ❒ Depending on security settings, you must specify a sender name so the receiving party can recognize the sender. Specify the sender name using one of the following methods: •...
  • Page 65 C C C C Press [E-mail Options]. To enter the subject A Press [Change] for Enter Sub- ject. There are two methods of enter- ing a subject: Selecting from programmed subjects, or enter- ing characters directly. If you are entering characters, proceed to step C.
  • Page 66 Using Internet Fax Functions Entered characters appear in the manual input column. Note ❒ You can add a programmed subject after the entered sub- ject. Select the subject from the displayed subjects. E Press [OK]. To enter the text A Press [Change] for Enter Text. B Select a text, and then press [OK].
  • Page 67 D D D D Press [OK]. E E E E Press [OK]. F F F F Place the original. Note ❒ Place the original in the same manner as a standard fax. See p.11 “Placing Originals”. ❒ Use any method to place the original, and then press the { { { { Start} } } } key.
  • Page 68 Using Internet Fax Functions I I I I To send the same document to multiple destinations, press [Add]. Note ❒ It is not necessary to press [Add] when adding destinations using the destination list. J J J J Specify the next destination. Note ❒...

  • Page 69: Confirming Reception

    - About the E-mail Subject If you send an E-mail without speci- fying a subject, a subject is automati- c a l l y i n s e r t e d . S u b j e c t s d i f f e r depending on [Stamp Sender Name] settings.
  • Page 70 Using Internet Fax Functions ❒ If you specify mailing list address- es, do not set for Reception Notice. Otherwise, you will receive multi- ple reception notice messages from e-mail recipients, and the Result column will be overwritten each time a new notice message is re- ceived.

  • Page 71: Canceling A Transmission Of An Internet Fax

    Canceling a Transmission of an Internet When fax, Internet Fax, and IP-Fax destinations are specified simultane- ously, as well as only a fax or IP-Fax destination is specified, you can can- cel transmission using the same method. Note ❒ You cannot cancel transmission o n c e t h e d o c um e n t h a s be e n scanned.

  • Page 72: After The Original Has Been Scanned In

    Using Internet Fax Functions After the Original Has Been Scanned In Note ❒ Depending on the paper size and time when you cancel the trans- mission, you cannot cancel trans- mission of an Internet Fax. A A A A Press [Change / Stop TX File]. The list of stored files being trans- mitted or waiting for transmission appears.

  • Page 73: Receiving Internet Fax

    Receiving Internet Fax You can receive e-mail documents by Internet Fax. There are two methods of receiving e- mail: Auto E-mail Reception and Manual E-mail Reception. Limitation ❒ E-mail with attachments other than TIFF-F format files cannot be received. Senders receive an Error Mail Notification if their e-mail contains attachments.
  • Page 74 Using Internet Fax Functions B B B B Check the message, and then press [Exit]. The standby display appears.

  • Page 75: Received Images

    Received Images Here is an example of an Internet Fax message sent from this machine and re- ceived on a computer using Outlook e-mail software. The received image varies according to e-mail software. E-mail transmitted without speci- fying a subject in “E-mail Options”. E-mail transmitted with a subject specified in “E-mail Options”.

  • Page 76: Ip-Fax Function

    Using Internet Fax Functions IP-Fax Function The IP-Fax function sends/receives documents between two facsimiles directly connected to a TCP/IP network. IP-Fax uses SIP and H.323 as the network protocol. Specify an IP address or host name instead of a fax number for sending. When using a gatekeeper, specify its alias telephone number.
  • Page 77 You can receive IP-Faxes in the same manner as standard faxes. See p.48 “Recep- tion”. Note ❒ To use IP-Fax functions, this machine must be connected to a LAN and set up correctly under “Setting IP-Fax.” See p.148 “IP-Fax Settings”, Facsimile Refer- ence <Advanced Features>...

  • Page 78: Notes On Using Ip-Fax

    Using Internet Fax Functions - Terminology ❖ ❖ ❖ ❖ H.323 A protocol that specifies the compression/decompression method of audio, images, and data files sent or received via one-to-one communication over a LAN or Internet. ❖ ❖ ❖ ❖ SIP A communication control protocol for Internet telephone that utilizes VoIP (which converts voice information to IP packets) and is equipped with func- tions such as transfer and caller number display similar to telephone network...

  • Page 79: Sending By Ip-Fax

    Sending by IP-Fax IP-Fax function uses TCP/IP (LAN or Internet), and the same procedures as the standard fax function. Functions available in both standard and IP-Fax transmission can be used in generally same manner. By connecting your machine to a gateway (T.38-compliant) or gate- keeper, you can send to a standard G3 facsimile connected to the public...
  • Page 80 Using Internet Fax Functions C C C C To add a destination, press [Add]. If you do not want to add a desti- nation, proceed to Step Note ❒ When using a destination list, multiple destinations are added automatically and you need not press [Add].

  • Page 81: Programming

    Initial Settings and Adjustments You can send information to the other party when transmitting or receiving a fax message. This information is shown on the display of the other ma- chine and printed as a report. The fol- lowing information can be sent. Important ❒...

  • Page 82: Programming

    Programming ❖ ❖ ❖ ❖ Own Fax Number (facsimile number of sender) The sender's Own Fax Number is sent to the other party when send- ing a fax using a G3 line. The re- ceived facsimile number is shown on the display of the other machine and printed in a report.
  • Page 83 Programming an Own Name A Press [Own Name]. B Press [Own Name]. C Enter an own name, and then press [OK]. Reference “Entering Text”, General Set- tings Guide Initial Settings and Adjustments Programming an Own Fax Number A Press [Own Fax Number]. B Select line type to program.

  • Page 84: Editing

    Programming F F F F Press [Exit]. G G G G Press the { { { { User Tools/Counter} } } } key. The standby display appears. Editing Note ❒ The following procedure explains how to edit Own Name, as an ex- ample of editing.

  • Page 85: Deleting

    I I I I Press [Exit]. J J J J Press the { { { { User Tools/Counter} } } } key. The standby display appears. Deleting Note ❒ The following procedure explains how to delete Own Name, as an ex- ample of deleting.
  • Page 86 Programming G G G G Press [Backspace] or [Delete All], and press [OK]. H H H H Press [Exit]. I I I I Press the { { { { User Tools/Counter} } } } key. The standby display appears.

  • Page 87: Programming Fax Destinations And Folder Destinations In The Address Book

    Programming Fax Destinations and Folder Destinations in the Address Book Programming Fax Destinations and Folder Destinations in the Address Book You can program fax numbers, e-mail addresses, IP-Fax numbers, and folder destinations using Address Book Management in the Administrator Tools menu under System Settings.
  • Page 88 Programming...

  • Page 89: Troubleshooting

    Adjusting the Volume You can change the volume of the fol- lowing sounds that the machine makes. ❖ ❖ ❖ ❖ On Hook Mode Heard when the { { { { On Hook Dial} } } } key is pressed. ❖...
  • Page 90 Troubleshooting F F F F Press the { { { { User Tools/Counter} } } } key. The standby display appears.

  • Page 91: When The { { { { Facsimile} } } } Key Is Lit In Red

    When the { { { { Facsimile} } } } Key Is Lit in Red If this key is lit, press the key to enter the facsimile mode. Then, refer to the table below and take the appropriate action. Problem The paper output tray is full.

  • Page 92: When Toner Runs Out

    Troubleshooting When Toner Runs Out When the machine has run out of ton- er, the symbol appears on the display. Note that even if there is no toner left, you can still send fax messages. Important ❒ The number of communications, that have been executed after the toner has run out and that auto- matically-output Journal has not...

  • Page 93: Error Messages And Their Meanings

    Error Messages and Their Meanings If there is an error, one of the following messages may appear on the display. If other message appears, follow the message. Message You do not have the privileges to use this function. Authentication has failed. The specified group contains some destination(s) that do not have access privileges.
  • Page 94 Troubleshooting Message Cannot scan to send fax message as scanner is in use for other function. Destination list / machine set- tings are updated. Selected destinations or function set- tings have been cleared. Please re-select the settings. Check whether there are any network problems.
  • Page 95 Message Check whether there are any network problems. [14-01] Error Messages and Their Meanings Causes and solutions Cannot find the DNS server, SMTP server or folder for transfer. • Check the DNS server is correctly pro- grammed using the Web browser. See the Web browser's Help.
  • Page 96 Troubleshooting Message Check whether there are any network problems. [14-09] Check whether there are any network problems. [14-33] Check whether there are any network problems. [15-01] Causes and solutions • E-mail transmission was refused by SMTP authentication, POP before SMTP authenti- cation or login authentication of the PC in which the folder for transfer is specified.
  • Page 97 Message Check whether there are any network problems. [15-02] Check whether there are any network problems. [15-03] Check whether there are any network problems. [15-11] Check whether there are any network problems. [15-12] Error Messages and Their Meanings Causes and solutions Cannot log on to the POP3/IMAP4 server.
  • Page 98 Troubleshooting - Out of paper display message If the paper tray runs out of paper, “ appears on the display, asking you to add more paper. Note ❒ If there is paper left in the other paper trays, you can receive messages as usu- al, even if the message appears on the display.

  • Page 99: Solving Problems

    Solving Problems This table lists some common problems and their solutions. Problem Image background appears dirty when received at the other end. Images from the back page appear. Printed or sent image contains spots. Received image is too light. The machine failed to print re- ceived fax messages.
  • Page 100 Troubleshooting Problem Transmission is possible, though receiving is impossi- ble. Receiving is possible, though transmission is impossible. When using On Hook Dial or Manual Dial, “ Receiving appears and transmission is not allowed. LAN-Fax Driver does not work. All fax messages stored in memory have been lost.
  • Page 101 Problem Causes and solutions When a correct password is Documents are locked by a se- entered, you cannot print doc- curity function when incorrect uments that appear in the con- passwords are entered a cer- fidential box or bulletin board tain number of times.

  • Page 102: When Things Don't Go As Expected

    Troubleshooting When Things Don't Go as Expected I Want... to cancel a Memory Transmis- sion. to cancel an Immediate Trans- mission. Operation Reference If the original is being p.20 “Canceling a Memory scanned, press [Stop Scanning] Transmission” or the { { { { Clear/Stop} } } } key. If the original is being sent or p.20 “Canceling a Memory if it is in standby, press...

  • Page 103: Index

    INDEX Adjusting the Volume , 81 At Dialing , 81 At Printing , 81 At Reception , 81 At Transmission , 81 On Hook Mode , 81 Authorized Reception , 53 Auto E-mail Reception , 65 Auto Reception , 48 Batch Transmission , 52 BCC Transmission , 55 Broadcasting Sequence , 19...
  • Page 104 On Hook Dial , 52 On Hook Dial key , 4 On indicator , 4 Operation switch , 4 Original Type , 28 , 29 Own Fax Number , 74 Deleting , 77 Editing , 76 Programming , 74 Own Name , 73 Deleting , 77 Editing , 76 Programming , 74...
  • Page 105 MEMO...
  • Page 106 MEMO B750-8600...
  • Page 107 Please contact your service representative if relocating this product to another country. In the event of problems, please contact your service representative in the first instance. The CE Declaration of Conformity is available on the Internet at URL: http://www.ricoh.co.jp/fax/ce_doc/ Copyright © 2004...
  • Page 108 Printed in the Netherlands GB GB B750-8600 B7508600...

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