Troubleshooting - ResMed VPAP AUTO 25 User Manual

Troubleshooting

If there is a problem, try the following suggestions. If the problem cannot be solved,
contact your equipment supplier or ResMed. Do not attempt to open the device.
Problem/Possible Cause
No display
Power is not connected.
Insufficient air delivered from the VPAP device
Ramp or Settling time is in use.
Air filter is dirty.
Air tubing is not connected
properly.
Mask and headgear are not
positioned correctly.
Device does not start when you breathe into the mask
Breath is not deep enough to
trigger SmartStart/Stop.
There is excessive leak.
SmartStart/Stop is disabled.
Note: SmartStart/Stop is not
available if you are using a Full
Face Mask or if Leak Alert is
enabled.
Device does not stop when you remove your mask
SmartStart/Stop is not enabled.
Note: SmartStart/Stop is not
available if you are using a Full
Face Mask or if Leak Alert is
enabled.
SmartStart/Stop is enabled but the flow generator does not stop automatically when you
remove your mask
Incompatible mask system being
used.
Pressure rises inappropriately
Talking, coughing or breathing in
an unusual manner.
Mask cushion is buzzing against
the skin.
Cushion seated incorrectly
causing excessive leak.
Humidifier control dial set too
high, resulting in accumulation of
water in the air tubing.
Solution
Ensure the power cable is connected and the power switch (if
available) is on.
Wait for air pressure to build up or change ramp time.
Replace air filter.
Check air tubing.
Adjust position of mask and headgear.
Take a deep breath in and out through the mask.
Adjust position of mask and headgear.
Air tubing not connected properly. Connect firmly at both ends.
Enable SmartStart/Stop.
Enable SmartStart/Stop.
Only use equipment recommended by ResMed.
Avoid talking with a nasal mask on, and breathe as normally as
possible.
Adjust the headgear.
Adjust headgear or re-fit cushion.
Turn humidifier control down and empty the water from the air
tubing.
Troubleshooting 13