JVC KD-R992BT Instruction Manual page 36

TROUBLESHOOTING
Symptom Remedy
• Sound cannot be heard • Reconnect the Android device.
during playback. • If in [AUDIO MODE], launch any media player
• Sound output only from application on the Android device and start playback.
the Android device. • If in [AUDIO MODE], relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. ( 29)
Cannot playback at • Make sure JVC MUSIC PLAY APP is installed on the
[AUTO MODE]. Android device. ( 8)
• Reconnect the Android device and select the appropriate
control mode. ( 9)
• If this does not solve the problem, the connected
Android device does not support [AUTO MODE].
( 29)
"NO DEVICE" or "READING" • Switch off the developer options on the Android device.
keeps flashing. • Reconnect the Android device.
• If this does not solve the problem, the connected
Android device does not support [AUTO MODE].
( 29)
Playback is intermittent or Turn off the power saving mode on the Android device.
sound skips.
"CANNOT PLAY" • Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
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ENGLISH
Symptom Remedy
"DISCONNECTED" USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
"CONNECTING" • Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
"CHECK APP" The Spotify application is not connected properly, or
user is not login. End the Spotify application and restart,
then log in to your Spotify account.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3 or 4)
Pairing cannot be made. • Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 13)
Echo or noise occurs. • Adjust the microphone unit's position. ( 12)
• Check the [ECHO CANCEL] setting. ( 15)
Phone sound quality is • Reduce the distance between the unit and the Bluetooth
poor. device.
• Move the car to a place where you can get a better
signal reception.
Sound is being interrupted • Reduce the distance between the unit and the Bluetooth
or skipped during playback audio player.
of a Bluetooth audio • Turn off, then turn on the unit and try to connect again.
player. • Other Bluetooth devices might be trying to connect to
the unit.