Gaggia VELASCA PRESTIGE User Manual page 25

Problem
The brew group cannot be
inserted.
The coffee has too little
crema or is watery.
Coffee is leaking from the
coffee dispensing spout
The coffee is not hot
enough.
The machine grinds the
coffee beans, but coffee
does not come out.
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Cause
The coffee grounds container is not
removed.
The brew group is not in the correct
position.
The machine is still in the descaling
procedure.
The grinder is set to a coarse setting.
The coffee blend is not the correct
one.
The machine is performing its self-
adjustment.
The brew group is dirty.
The coffee dispensing spout is
clogged.
The cups you use are cold.
The temperature is set too low.
Check the menu settings.
You added milk.
The grind is set too fine.
English
Solution
Remove the coffee grounds
container before removing the
brew group
The brew group was not put in
rest position before it was placed
back. Make sure that the lever is
in contact with the base of the
brew group and that the hook of
the brew group is in the correct
position.
Reset the machine by switching it
on and off. Place the drip tray and
the coffee grounds container back.
Leave the brew group out. Close
the maintenance door and switch
the machine on and off. Then try
to reinsert the brew group.
You cannot remove the brew
group when the descaling
process is active. First complete
the descaling process and then
remove the brew group.
Adjust the grinder to a finer setting.
Change the coffee blend.
Brew a few cups of coffee.
Clean the brew group.
Clean the coffee dispensing spout
and its holes using a pipe cleaner.
Preheat the cups by rinsing them
with hot water.
Set the temperature to high in the
menu.
Whether the milk you add is warm
or cold, it will always decrease the
temperature of the coffee to some
extent.
Adjust the grinder to a coarser
setting.
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14/02/17 08:58