HP StorageWorks XP12000 Owner's Manual page 70

70
Table 12. Failure detection and reporting process (continued)
Item Description
5 If the disk array is set up to "phone home," Continuous Track XP
reports the SIMs to STC through a dedicated dialup connection.
SIMs are classified according to severity: service, moderate,
serious, or acute.
• Service and moderate levels—Do not require immediate
attention and are addressed during routine maintenance. These
failures are often corrected before the failure becomes
apparent.
• Serious and acute levels—Reported immediately to STC to
ensure that the problem is addressed as soon as possible.
For more information on Continuous Track XP, see "HP StorageWorks
Continuous Track XP" (page 31).
HP StorageWorks XP12000 Disk Array Owner's Guide