Failure Detection And Reporting Process - HP StorageWorks XP12000 Owner's Manual

Failure detection and reporting process

Troubleshooting
If a failure occurs in the disk array, the failure is detected and reported to
the system log, the SIM log, and the HP STC, as shown in
explained in Table 12
Figure 6. Failure detection and reporting process
Table 12. Failure detection and reporting process
Item Description
1 A failure is detected in the disk array.
2 The failure is reported to the system.
3 The system stores the failure information in the system log.
4 The generated SIMs are stored on the disk array for use by HP
support representatives, and logged on the management server as
remote SIMs (R-SIMs).
If the disk array is not set up to "phone home," when a SIM is
generated, the amber message LED on the disk array control panel
turns on. Call HP to determine the reason for the message.
(page 69).
Figure 6 and
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