Credit Refund; Debit Refund; Tip Adjust - VeriFone Vx Series Quick Reference Manual

Credit Refund

To scroll menu, press [i] until desired
option appears.
> Press [REFUND]
> Input password and press [ENTER]
>
Swipe card or input account # and press
[ENTER]
> Select [CREDIT], if prompted
>
Input expiration date (MMYY) and press
[ENTER] (manual sale only)
>
Input last 4 digits of account # and press
[ENTER] (swiped sale only)
> Input server ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tip amount and press [ENTER]
> Print customer copy – [F1] for Yes or
[F2] for No

Debit Refund

To scroll menu, press [i] until desired
option appears.
> Press [REFUND]
> Input password and press [ENTER]
> Swipe card and press [ENTER]
> Select [DEBIT], if prompted
> Input server ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tip amount and press [ENTER]
>
Input original transaction date
(MM/DD/YY)
>
Cardholder enters PIN and presses
[ENTER]
> Print customer copy – [F1] for Yes
or [F2] for No
VeriFone Omni 3700 & Vx Series
®

Tip Adjust

> Press [TIP]
> Input password and press [ENTER]
>
Retrieve by
[CLRK] [AMNT] [ACCT#] or [INV #]
>
Input server ID, amount, last 4 digits
of account # or invoice # and press
[ENTER]
> Select [ADJ] to adjust
> Select [PREV] or [NEXT] to scroll
> Select [EXIT] to exit tip adjust
If ADJ is selected:
>
Tip amount displays
> Input new tip amount and press [ENTER]
> Print customer copy – [F1] for Yes
or [F2] for No, if prompted
Reports
> Press [REPORTS]
> Press [i] until desired report option
appears
>
Select report to print:
[TOTLS RPT] – prints a total report
[DETL RPT] – prints a detail report
[SERVR RPTS] – displays additional
server options:
• Press [ONE]; input server ID and press
[ENTER]
OR
• Press [ALL] to print all reports
Report(s) prints
Report Key:
m = Manually keyed
* = Trans. adjusted
NOTE: Default tip discount is 2% for
fine dining. Contact Customer Service to
change default tip amount.