Radio Shack 43-3820 Owner's Manual page 37

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The handset battery pack
does not charge.
The handset does not ring
or receive a page.
You have an incoming call,
but do not receive any
Caller ID information.
The handset stops working
or works poorly during a
call.
Either handset will not
work
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appears.
The system does not
answer calls.
The system does not
record the caller's
messages
If the charging contacts on the handset, cradle, or base are dirty,
clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
Move the base away from other electrical devices and sources of
noise.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too low,
it does not have enough power to light the display.)
Let the phone ring twice before you answer, so the system has time
to record the Caller ID information.
Check that the system is correctly and securely connected.
Verify with the phone company that your CID service is active.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too low,
it does not have enough power to light the display.)
If the base loses power while the handset is away, the security
access-protection code might change. Restore power to the base,
then place the handset back on the base. The CHARGE LED
lights, indicating that the code is set again.
If the charging contacts on the handset, cradle, or base are dirty,
clean them with a pencil eraser.
Be sure the battery pack is connected properly and fully charged.
Registration might have failed. Re-register BOTH handsets.
Be sure that the other handset is not already in use. Both handsets
cannot be in talk mode at the same time.
Move the handset closer to the base.
Re-register the handset
Register the handset by placing it on the base.
Make sure the system is turned on and the AC adapter is properly
connected.
Check all phone line connections.
Recording time is set to announce only. Set it to ' ' ' ' or * * * * .
Delete messages if the memory is full.
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