Troubleshooting - Radio Shack 43-327 User Manual

Troubleshooting

If you have difficulty with your telephone, please try the suggestions
below. For Customer Service, visit your local RadioShack store or
www.RadioShack.com.
My telephone does not work at all.
• Make sure the battery is installed and charged correctly (see page 6). For
optimum daily performance, return the handset to the telephone base
or charger after each use.
• Make sure the power adapter is securely plugged into an outlet not
controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone
base and the telephone wall jack.
• Unplug the electrical power to the telephone base. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute
for the cordless handset and telephone base to synchronize.
• Charge the battery in the handset for up to 16 hours.
• If the battery is completely depleted, it can take up to 10 minutes
to charge the handset before PLACE IN CHARGER or LOW BATTERY
appears on the screen (page 6).
• Remove and re-insert the battery. If that still does not work, it might be
necessary to purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in
a working telephone. If the other telephone does not work, the problem
is probably in the wiring or the local service. Call the local telephone
company.
Low Battery shows on screen.
• Place the handset in the telephone base or charger for recharging.
• Remove and re-install the battery and use it until fully depleted, then
recharge the handset in the telephone base or charger for up to 16
hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery
does not accept charge.
• Make sure the handset is placed in the telephone base or charger
correctly. The CHARGE light on the handset should be on.
• Remove and reinstall the battery, then charge for up to 16 hours.
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