Before You Call For Service; Troubleshooting - GE PVM1899 Owner's Manual

Before you call for service....

Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not
need to call for service.
Problem
Oven will not start
Control panel
lighted, yet oven
will not start
CONTROL LOCKED
appears on display
Floor of the oven is
warm even when
the oven has not
been used
You hear an
unusual low-tone
beep
Vent fan comes on
automatically
26
Possible Cause
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into wall
outlet
Door not securely closed.
Door not securely closed.
START/ENTER button not
pressed after entering cooking
selection.
Another selection entered
already in oven and CLEAR/
OFF button not pressed to
cancel it.
CLEAR/OFF was pressed acci-
dentally.
The control has been locked.
The cooktop light is located
below the oven floor. When
light is on, the heat it produces
may make the oven floor get
warm.
You have tried to change the
power level when it is not
allowed.
The vent fan automatically
turns on to protect the
microwave if it senses too
much heat rising from the
cooktop below.
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it back in.
• Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
• Open the door and close securely.
• Open the door and close securely.
• Press START/ENTER.
• Press CLEAR/OFF.
• Reset cooking program and press START/ENTER.
• Press and hold CLEAR/OFF for about 3 seconds
to unlock the control.
• This is normal.
• Many of the oven's features are preset and
cannot be changed.
• This is normal.