Troubleshooting - Planet VC-232G User Manual

7. Troubleshooting

„ SYMPTOM:
VDSL LNK LED does not light up after wire is connected to the
VDSL port.
„ CHECKPOINT:
1. Verify the length of the coaxial cable (not more than 1.4km)
connected between the two VC-232G units. Please also try to
adjust the DIP switch of the VC-232G to the other SNR mode.
2. Please note you must use one VC-232G in CO mode and
the other VC-232G in CPE mode to make connection to each
other work.
„ SYMPTOM:
TP LED does not light after cable is connected to the port.
„ CHECKPOINT:
1. Verify you are using the Cat.5e or better cable with RJ45
connector to connect to the port.
2. If your device (like LAN card) supports Gigabit auto-nego-
tiation, please try to manually set at a fixed speed of your
device to solve this issue.
3. The VC-232G and the connected device's power are on or
not.
4. The port's cable is firmly seated in its connectors in the
switch and in the associated device.
5. The connecting cable is good and with the correct type.
6. The connecting device, including any network adapter, is func-
tional.
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