Page 1 MTM800E 260MHz TETRA Mobile Terminal Feature User Guide When printed by Motorola...
Page 3: Table Of Contents
Powering On with Transmit Inhibit (TXI) Active ... . Unlocking the MTM800E ......
Page 4 Broadcast Call ........Ambience Listening (AL) ......Cancelling a Call .
Page 5 Exiting DMO ........Private Call .
Page 6 GPS Icon ......... 101 GPS Enable/Disable .
Page 7 Quick Reference Guide ......195 © Motorola Inc., 2010 MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are...
Page 9: General Information
Product Safety and RF Exposure booklet 6804113J25 The MTM800E is restricted to occupational use only to satisfy ICNIRP RF energy exposure requirements. Before using the products, read the RF energy awareness information and operating instructions in the Product Safety...
Page 10: Copyright Information
Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any licence under the copyrights, patents, or patent applications of Motorola, except for the normal non-exclusive licence to use that arises by operation of the law in the sale of a product.
Page 11: Icon Conventions
Icon Conventions The document set is designed to give the reader more visual cues. The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described below. The signal word Warning with the associated safety icon implies information that, if disregarded, could result in death or serious injury, or serious product damage.
Page 13: Getting Started
You can operate your MTM800E in English, Japanese or in a language defined by your Service Provider. The default setting from factory is English. For more information, please see Setting the Display’s Working Language”...
Page 14: Controls And Indicators
7. Emergency Button 11. Navigation Key 15. PTT Key 16. Microphone Item Description Programmable Rotary Knob / On Push Button Default programming: “Dual” - Press the knob to toggle between “volume” and “list”. Press and hold to turn the MTM800E on.
Page 15 Press and hold to enter Emergency mode, and send Emergency Alarms (as programmed). Press and hold to start an Emergency Private Call (Simplex or full-duplex). When the MTM800E is Off, press and hold to power on in Emergency Operation or in standard mode (as programmed). Mobile Microphone Port Provides connection for accessories such as fist microphone with PTT button.
Page 16: Uninstalling The Radio
Press to send status and text messages. Microphone Before using your MTM800E for the first time, remove the plastic lens protector from the display. It is recommended to turn off the terminal before connecting any of the accessories.
Page 17: Powering On/Off (On-Off/End/Home Key Or Rotary Knob Push Button)
To power on: • Press and hold or the On push button • If the MTM800E is configured with ignition sense, the radio will automatically turn on whenever the vehicle ignition is turned on. • If an Emergency Foot Switch is connected to the accessory connector and “Emergency with wake up”...
Page 18: Unlocking The Mtm800E
Unlocking the MTM800E Your MTM800E may be locked at power up. To unlock the MTM800E after powering on, enter the code at the prompt. The MTM800E enters the default Home display. The unlock code is originally set to 0000. Your Service Provider may change this number before you receive your terminal.
Page 19: Selecting Your Network
Selecting Your Network Before you start operating your MTM800E, you can select the network you want your MTM800E to be registered to. For detailed information, see Networks” on page 145.. RUA/RUI Radio User Assignment (RUA) & Radio User Identity (RUI) is providing logon authentication service.
Page 20: The Display
Status icons appear when your phone is engaged in certain activities or when you have activated certain features. Status Description Icon Trunked Mode Operation Signal Strength (TMO) Allows you to check signal strength. More bars indicate a stronger signal. No Service Scan Indicates scanning is activated in the MTM800E.
Page 21 Displayed when the MTM800E is in Direct Mode. DMO Gateway Indicates that gateway is selected. The icon has three states: Solid – while the MTM800E is synchronised with the gateway. Flashing – while the MTM800E is not synchronised or during attachment.
Page 22 Icon General Icons All Tones Off / Duplex & Simplex Ring Muted Indicates that all alert tones are off in the MTM800E or both Simplex Ring volume is set to 0 and Duplex Ring volume is set to 0. Simplex Ring Muted Indicates that Simplex Ring volume is set to 0 and Duplex Ring volume is set to more then 0.
Page 23: The Led Status Indicator
Status Description Icon Indicates that your MTM800E is receiving valid GPS location data. Dual Control Head Indicates that Master and Slave Control Head are powered on and connected. Single Control Head Indicates on Master Control Head that Slave Control Head is switched off.
Page 24: Key, Knob, And Button Overview
Press Menu to enter: • The menu (when there is no on-going activity). The MTM800E menus allow you to control your MTM800E settings. Menus are organised in a hierarchy. See List of Menu Items” on page 107.. The menu options provide access to a further list of options called a sub-menu.
Page 25 Emergency Button Press and hold this button to enter Emergency Operation. When the MTM800E is powered down, press and hold this button to power On in Emergency Operation (if configured by your Service Provider). See “Emergency Operation” on page 69.
Page 26: Programmable Keys
Programmable (0-9, *, #, Keys The MTM800E supports the one-touch feature that allows you to select/activate commonly used features by pressing and holding an assigned key. Your Service Provider should program the keys with the relevant features. The following table lists the programmable features and their availability in specific MTM800E states/modes.
Page 27 (see page 67). To use the one-touch feature: • Press and hold the required key for a few seconds. Your MTM800E displays the number and act according to the programmed feature. The required time you need to press the assigned keys to activate a one-touch function is set as default to 1 second.
Page 28: Aliases (Names)
Function Keys External Alarm Key To turn the External Alarm (Horn & Lights Alarm) on or off, press (default function - if not programmed with another function by your Service Provide). Use the Horn & Lights Alarm when you leave your car and want to be alerted if an important message arrives (Private Call, for example).
Page 29: Screen Saver
If your Service Provider configured this feature, the screen saver will automatically cover the MTM800E display after the MTM800E stays idle for a pre-programmed period of time. If you press a key or a call arrives, the screen saver is deactivated and the MTM800E resumes standard operation.
Page 30: Home Display Text Message
While your MTM800E is disabled, it will look and act like it is turned Off. If you try to turn your MTM800E On, when it is disabled, it will operate as described above. If your MTM800E is found, your Service Provider can re- enable it.
Page 31: Terminal Permanent Disable
Terminal Permanent Disable Your MTM800E is provided with a feature that allows your Service Provider to disable it permanently in case it is stolen or lost. When your MTM800E is disabled permanently, it becomes inoperable. After a Permanent Disable the MTM800E can not be re- enabled by your Service Provider over the air.
Page 32 DMO Calls You can make and receive Group Calls when the MTM800E operates in Direct Mode (DMO). This includes Emergency Group and Private Calls. The MTM800E returns to the Home display when there is no activity for a few seconds.
Page 33: Ptt Double Push
PTT Double Push This feature, if enabled by your Service Provider, allows you to send the tone when the radio is in idle or Group Call mode by pressing PTT twice. After the D-PTT tone is played, the user can press and hold the PTT once again to get the permission to talk.
Page 34: Modifying The Type Of Call
Incoming Calls During Dialing The MTM800E remains affiliated to the last Talk Group and receives any group calls. An Incoming call is indicated to the user and the dialing process is interrupted. Non-emergency call does not suspend dialling but the user is able to hear the tone of incoming call.
Page 35: Receiving Calls
Inactivity Revert Mode will occur if configured by your Service Provider. Your MTM800E alerts you of an incoming call depending on the setting you selected in the Tones menu option (see page 123). During message or contact editing, scrolling through the...
Page 36 Receiving an Emergency Group Call during a Call The MTM800E receives the Emergency Group Call, drops the on-going non-emergency voice call, and connects to the Emergency Group Call. Folder Emgcy in Use <Any> in Use ID:David Talkgroup 1 Optns Receiving a Private PPC during a Call...
Page 37: Broadcast Call
Full-duplex Private PPC Received Spkr Spkr <Any> in Use Press Priority Prvt Priority any key Prvt in Use David Mute Mute David 2234 Broadcast Call The Broadcast Group Call (also called Site Wide Call) is a high-priority group Folder call from the console operator (or Group in Use dispatcher) to all users located at one or ID:David...
Page 38: Cancelling A Call
After accepting the call, the terminal transmits in a Simplex Private Call without any action from or indication to the user. The Ambience Listening call is automatically ended when the user initiates any voice call and uses the terminal normally. Cancelling a Call Choose one of the following, as relevant: •...
Page 39: Covert Mode
If configured by your Service Provider the Covert Mode gives to you the ability completely shut down all visible and audible MTM800E alerts and notifications. This feature makes the MTM800E effectively unnoticeable even in a silent and dark environment. To Enter the Covert Mode: •...
Page 40: Packet Data
• Any call in progress is dropped upon entering Local Area Service mode. If configured by your Service Provider, this message/alert is periodically repeated to remind you that the MTM800E is still operating in Local Area Service mode. The following features are available while the MTM800E is in Local Area Service: •...
Page 41: Dual Control Head
If set up by your Service Provider it is possible to accelerate the transmission by using the Multi-Slot Packet Data (MSPD) Service (refer to Packet Data” on page 148.). Dual Control Head The Dual Control Head feature allows you to have two Control Heads: Master and Slave, which have the same functionalities, except the WAP service and the Remote Programming.
Page 42 Keys Interactions If any key except Emergency button and is pressed on any Control Head, the icon is displayed and all the keys are blocked on the other Control Head. Service Provider can adjust the time that the keypad is blocked on the other Control Head.
Page 43: Tmo Group Call
Sales, Service, Electricians, Talkgrp10). Talkgroups can be divided into many folders. Each folder may contain several talkgroups. For ease of use, your MTM800E also provides the ability to: • Perform an alphabetical search of the talkgroup aliases. Scroll through the entire talkgroup list.
Page 44: Selecting A Group
When an ATG is selected, the scanning icon is not displayed. The MTM800E monitors the ATG scan list instead of the selected scan list. The ATG scan list contains all the talkgroups associated with a selected ATG. Your Service Provider should advise what talkgroups are associated with which Announcement Talkgroup.
Page 45 Using the Rotary Knob (If configured by your Service Provider) From the Home display, press shortly on the Rotary knob and rotate until the requested group appears. Group selection occurs: • After a time-out • By pressing Select (if configured by your Service Provider) •...
Page 46: Selecting A Group Using Navigation Keys / Alphabetic Search / Folder Search
You can select a group folder without an interruption on receiving and during a call. Selecting a group on receiving a call If you select a group and a call is incoming, MTM800E display remains unchanged while you hear the call.
Page 47: Selecting A Folder
During the selection you cannot see calling party information. Press Cancel when using Navigation Keys and Back when using Alphabetic/Folder Search, and then calling party information display appears, if you are still in the call. When an Emergency Call is received, then dialing is aborted and Emgcy In Use display appears.
Page 48: Group Scrolling Configuration
Group Scrolling Configuration Your Service Provider can configure scrolling via rotary knob or navigation key as follows: • Scroll to next folder — when the folder end is reached during group scrolling, further scrolling switches to the group list in the next folder. For example: Folder 1 has Group11 and Group12.
Page 49: Making A Group Call
Start the new call Receiving a Group Call General Unless it is engaged in a call, your MTM800E will receive the Group Call.To talk back, press and hold PTT. Your MTM800E shows the Group name and the caller’s private number or name if previously stored in your contact list.
Page 50 Folder selected talkgroup or from the associated ATG only. Group In Use ID:David Your MTM800E will receive the Group Optns Call. Receiving a Group Call in Idle Screen with Scan On With Scan On, you can receive a group call from the scan list you set up, in...
Page 51 • The terminal sounds a tone as explained in the note below. • When receiving a High Priority Group Call, you will hear a “High Priority Group Call” tone (if configured by your Service Provider). • When receiving a Group Call from your scan list, which is not from a high priority group, you will hear a “New Group Call”...
Page 52: Transmit Inhibit
MTM800E transmission radiation. Radiation of the MTM800E is only suppressed if the TXI Mode is activated or the MTM800E is separated from power supply. In TXI Mode the MTM800E will not transmit under any circumstances, except for the Emergency Call, which can be initiated even if the MTM800E is in TXI Mode.
Page 53 MTM800E. Your Service Provider can gather some Talkgroups under one Super-group and transmit it to your MTM800E as a DGNA. In such a case, you will be able to participate in calls to/from all the groups in the Super-group.
Page 54 If the DGNA message is received to delete all Talkgroups, your MTM800E will Back display the following: All Talkgroups Deleted DGNA Reception without Notification Message If DGNA notification was not configured by your Service Provider, you will get a tone indication and notification message only and only if a selected group was changed by the DGNA.
Page 55: Dmo Group Call
DMO Group Call General In DMO, the MTM800E can be used without your Service Provider’s infrastructure. Direct Mode allows communication with other terminals also operating in Direct Mode, which are on the same frequency and talkgroup as your MTM800E. In DMO it is only possible to place Group Calls, Emergency Group Calls and Private Simplex Calls.
Page 56: Favorite Folders
Favorite Folders You can organise your favorite groups into three folders. Selecting the My Groups Folder From the Home display, press to quickly access the folder. Default name for the first favorite folder is “My Groups”. Adding/Deleting Groups from Favorite Folders For more information, see “My Groups (TMO/DMO)”...
Page 57: Gateway/Repeater Selection
Gateway/Repeater Selection Use the DMO Config sub-menu for setting the Gateway and Repeater Contcs DMO Folder 1 options. Police Hello Optns 1. Press Optns to enter the options menu in DMO. DMO Options sub-menu Folder TG by Folder TG by abc Trunked Mode Automatic MS - MS...
Page 58 Press Edit and enter an address via Seleted Gateway: None the keypad, Press Ok. The Gateway Edit icon will flash upon selecting the gateway. When the MTM800E detects the suitable gateway, the Gateway icon will turn solid. Contcs DMO Folder 1 Police Hello Optns...
Page 59 Automatic – the MTM800E will use the first available gateway for that talkgroup. The Gateway icon and the Repeater icon will flash upon selecting that option. Specific – the MTM800E will use only the Gateway with the specified Gateway address for that talkgroup.
Page 60: Making A Dmo Group Call (Ms To Ms)
• “None”, indicating that no gateway was selected for that talkgroup. Enter an address via the keypad, and press Ok. The Gateway and Repeater icons will flash upon selecting the gateway. When the MTM800E detects the appropriate gateway and/or the repeater, Contcs the Gateway and/or Repeater icons will...
Page 61: Making A Dmo Group Call Via Gateway
• If you press PTT while the selected repeater is available, but the call is rejected by the repeater your MTM800E will sound a tone and display the following screen, informing you that the call will be setup without repeater. The Repeater icon will disappear.
Page 62: Making A Dmo Group Call Via Gateway And Repeater
• If you press PTT while both gateway and repeater are available, a gateway call will be attempted. > If it is successful your MTM800E will start a DMO call with gateway. The Gateway icon will be solid. The Repeater icon will disappear.
Page 63: Receiving A Dmo Group Call
Receiving a DMO Group Call You can receive a DMO Group Call only when your MTM800E is in DMO. Your MTM800E will display the caller’s private number or alias, and the talkgroup name. The following screens show examples of how the caller’s identity can be displayed.
Page 64: Dmo Private Call
Receiving a Group Call (via Gateway / Repeater) Without alias and Private ID Private ID Private ID with alias without alias (e.g. via gateway) (e.g. via repeater) (e.g. via gateway) Folder Folder Folder Group in Use Group in Use Group in Use Folder 1 ID:124 ID:David...
Page 65: Exiting Dmo
Exiting DMO To exit DMO, press Optns and select Trunked Mode. For other ways, see “Selecting TMO or DMO Operation” on page 23.
Page 67: Private Call
Contacts list. For operating the MTM800E in RF sensitive areas, see “Transmit Inhibit” on page 44.
Page 68: Other Ways Of Dialing
) or by entering up to 12 characters of the contact name. If no name is stored under a letter, the MTM800E automatically searches forward, alphabetically, until the next name is found. If more than one name in the list begins with the same letter, you can scroll to view other names or type up to 12 letters.
Page 69 3. To hang up, press Dialing Scheme Private ID is a number with up to 16 digits. 16-14 13-9 ISSI Two options are given to the user: • Fixed - user may provide up to 16 digits which include the MCC, MNC and ISSI numbers or if less than 16 digits are entered, it will be filled with the digits that are set by the service provider.
Page 70: Receiving A Private Call In Tmo
If configured by your Service Provider it is possible to make and receive a Private Call in DMO. You can make or receive a DMO Private Call only when your MTM800E is in DMO. Private Calls via DMO Repeater and/or DMO Gateway are not supported.
Page 71: Dialing On Receiving A Call
3. The call ends after a pre-programmed time, or if you press There is no presence check for Private Calls in DMO. This means you don’t know whether the called party is available when you starts the call. Receiving a DMO Private Call When a DMO Private Call is received, the call is started immediately without need to accept it by the called party.
Page 72: Making A Private Ppc (Pre-Emptive Priority Call)
The MTM800E will remain in queue for a pre-programmed period of time. If the resources become available, the call will proceed. If there are no resources after a certain period of time, the MTM800E will end the call.
Page 73: Phone And Pabx Calls
In this publication we use “phone number” when referring to these numbers. Both calls have the same dialing features. For operating the MTM800E in RF sensitive areas, see “Transmit Inhibit” on page 44. If your Service Provider has restricted access to the Contacts list, it might not be possible to create a new contact, edit existing contacts or dial up a number which is not in the Contacts list.
Page 74: Other Ways Of Dialing
If no name is stored under a letter, the MTM800E searches forward, alphabetically, until the next name is found. If more than one name in the list begins with the same letter, press up to 12 characters.
Page 75 (1-9). 1. Press and hold the required key for a few seconds. Your MTM800E will display the number and dial it. 2. To hang up, press f programmable one-touch keys are enabled, one-touch dial is (see page 18).
Page 76: Answering A Phone Or Pabx Call
Answering a Phone or PABX Call 1. The MTM800E switches to the incoming Phone/PABX Call. 2. To answer the incoming call, press or any other key if programmed (except Home/End/On-Off key). 3. To end the call, press If the called person or the infrastructure end the call, the Call Ended message is displayed.
Page 77: Emergency Operation
When entering Emergency Operation the MTM800E should not be within the RF sensitive area any longer! • The MTM800E interrupts the AL call when you press the Emergency button. • For call alerts, see settings in the Tones menu option...
Page 78 An Emergency Group Call is configured as non-tactical or tactical: • A non-tactical call initiates on a talkgroup designated by your Service Provider. The group might be different than the one displayed on the terminal screen when starting the call. After exiting from non-tactical emergency mode the terminal will be attached to the group that was selected before initiating the non-tactical call.
Page 79: Emergency In Tmo
• If both types are not selected, alarm will be send to the address given by Service Provider. Emergency in TMO Overview Please check with your Service Provider for the configuration of your terminal. Your terminal may be configured with one of the following: Emergency Group Call The terminal will enter Emergency Mode when you press and hold the Emergency button.
Page 80 Emergency Mode until you exit it. Press and hold the Emergency button to enter Emergency Mode. Exit Network 1 Folder 1 When the MTM800E is Off, press this TalkGroup 1 button to power the MTM800E On in Hello Optns Emergency Mode (if configured).
Page 81 Your MTM800E will send an Emergency Alarm to the dispatcher (if configured by your Service Provider): • Automatically, upon entering Emergency Mode. • If you press the Emergency button while the MTM800E is in Emergency Mode. • If you change group while in Emergency Mode.
Page 82: Making An Emergency Group Call
Group Call. Hot Microphone Feature in TMO If the Hot Microphone feature was programmed into your MTM800E by your Service Provider, you can make an Emergency Group Call without the need to press and hold the PTT. The following will happen upon entering Emergency Mode: 1.
Page 83 Wait For Mic message will be displayed. During this pending time the MTM800E microphone is not active until the Emgcy Mic On message is displayed again. Hot Microphone feature is available in DMO and TMO modes.
Page 84 Emergency call, and Hot Microphone was enabled by your Service Provider, the Wait For Mic message will be displayed. Your MTM800E will attempt to get a talk permit. The caller’s voice will always sound via the speaker. If configured by your Service Provider, the screen background will be red.
Page 85: Silent Emergency Mode
Silent Emergency Mode Silent Emergency mode is a type of emergency services that provides no audible indications and no keypad tones at the entrance. Silent Emergency alarm is sent to the group or a user defined by the Service Provider. All the screen indications are kept as it is for the normal mode but the radio cannot use any of the services except: •...
Page 86: Emergency In Dmo
Silent Emergency and TMO/DMO Mode As the Silent Emergency is only available in TMO, radio will change the mode from DMO to TMO. When the user is in a private or group call, Silent Emergency waits until any of the calls is ended to change the mode and enter the Silent Emergency Mode.
Page 87 3. Wait for the talk permit tone (if configured) and talk. 4. Release PTT to listen. Your MTM800E enters TMO by pressing the Emergency button (if configured by your Service Provider). The terminal attaches to the predefined talkgroup and starts the Emergency Group Call.
Page 88 Receiving an Emergency Group Call 1. The display shows Emgcy In Use and the caller’s identity as a private number or an alias. 2. The caller’s voice will always sound via the speaker. If configured by your Service Provider, the screen background will be red.
Page 89: Using The Browser
Using the Browser The WAP (Wireless Application Protocol) browser provides services (such as database access) to the terminal. Check with your Service Provider for the availability of this feature. WAP is only available on the Master Control Head in the Dual Control Head configuration.
Page 90 • The last page you navigated to if you re-activate or resume the browser. Information on the last page is recovered from the cache if the page time did not expire and if the browser has enough memory to restore it from the cache at that time. •...
Page 91 5. Press Save (or Select) to save the page in Bookmarks. Or select Menu and select an option: • Save - confirms the bookmark creation. • Edit - allows to edit the title, folder choice, and URL of the created bookmark. •...
Page 92 Using a Hotkey 1. Enter the browser. 2. Press and hold a hotkey to download the corresponding bookmark from the web. Saving a Page Save a page (snapshot) for off-line browsing. 1. Enter the browser and browse to the required page. 2.
Page 93 Disabled Browser Entry Browser entry is disabled: • during any type of voice call, except ambience listening call • in DMO mode • during Emergency mode • during PIN lock • if the Service Provider has not configured this feature •...
Page 94: Browser Menu Pane Contents
Browser Menu Pane Contents 1 Home Navigate 2 Open Page 3 Search 4 Mark Page 5 Forward 1 Downloads 6 Reload 1 Settings... 2 Scroll Mode Advanced... 3 Key Press Timer 4 Set Proxy 1 WAP Proxy 1 2 WAP Proxy 2 3 WAP Proxy 3 5 Circuit Prompt 6 Resend Data...
Page 95: Keys Usage
Keys Usage When the browser is active, the usage described below occurs inside or outside the editor. Key Press Action Press: • In the editor: enters a digit and/or character depending on the text entry mode selected. • Outside the editor: in a numbered list, selects the required item list.
Page 96: Browser Menu Panes Overview
Key Press Action Press and Functions as Forward. hold Press and hold at Auto-repeat the centre of Brings up the browser menu. Press to de-activate the browser. Disabled in browser active state. Volume button Used for volume adjustment only. Emergency De-activates the browser.
Page 97: Navigate Pane
The following panes are displayed according to the context: Options Displayed only when there are additional options for the pane or page. Image Displayed only when an image is selected. Provides access to image details, storage, and display use. Input Text Displayed only in text entry mode.
Page 98 • Scroll Mode for setting the scrolling mode and speed. – • Key Press Timeout for setting key press timeout. – This timeout is used for text entry. • Set Proxy Select the WAP Proxy (1, 2, 3). The – browser connects to the web via the selected proxy or gateway.
Page 99: Bookmarks Pane
• Authentication for turning ON/OFF the caching of HTTP – Authentication credentials. HTTP Authentication protects access to content on the server. If you try to access a protected content, you will be asked for your credentials (user name or password). Clear...
Page 100 4. Select an option: • Back for displaying the page associated with the – bookmark (page is downloaded if not available in cache). • Details for modifying the bookmark title and URL. – • Delete for deleting the bookmark. – •...
Page 101: History Pane
History Pane This pane displays the list of recently-visited pages (up to nine history entries can be listed). Each history entry shows its title, if present. (Otherwise, “No Title” is displayed.) To navigate to a recently visited URL: 1. Select the URL. 2.
Page 102: Options Pane
Options Pane This pane is specific to the page or pane being displayed. Image Pane This pane appears in the browser menu if you enabled the download of images via Navigate pane > Advanced... > Settings... The following items are available: •...
Page 103: Wap Box
Enter numbers. http mode Enter This feature needs to be enabled by your Service Provider and it is unavailable in DMO. MTM800E is able to receive the notifications sent from your Service WAP Box Back 1) Low Priority Provider. It contains the URL to the...
Page 104 You have 4 new messages Press Go to to open the link in the Back http://www.motorola browser. Submenu of the WAP Box includes: • Select Open Link and press Select to open it in the browser.
Page 105 New WAP Message Received Types of the WAP Messages and their priorities: Service Provider sets the priority of the message. • Push Message - > High - animation and the icon (blinking) are displayed with the New WAP Message tone >...
Page 107: Gps Location Service
GPS Location Service Your terminal’s GPS Location feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to determine the approximate geographical location of your terminal. The availability and accuracy of this location information (and the amount of time that it takes to calculate it) will vary depending on the environment in which you are using the terminal.
Page 108: Enhancing Gps Performance
• Under any other metal or concrete roof or structure • Near a powerful radio or television tower • When your GPS antenna is covered (for example, by your hand or other object) or facing the ground • In temperature extremes outside the operating limits of your terminal Even where location information can be calculated in such situations, it may take longer to do so.
Page 109: Gps Icon
• Stay in network coverage. Depending on who your service provider is, the network will provide your terminal with information that helps determine your location more quickly and accurately. GPS Icon When your terminal is receiving valid GPS location data, a GPS icon will be shown in the display: Please note, that during Emergency mode, your terminal will not display the GPS icon even when receiving GPS location...
Page 110 This estimate of accuracy of the calculated location is only a very rough estimate and may vary substantially from the actual accuracy of the approximate location information reported. This feature works in DMO and TMO modes when it is set by the Service Provider.
Page 111 It may take your terminal several minutes to complete the process of determining your location. During this time, a message usually appears on your terminal’s display stating: • Insufficient Visible Satellites, or • Insufficient Visible Data For tips on getting the best location calculation, see “Enhancing GPS Performance”...
Page 113: The Menu
The Menu To Enter the Menu Items You can enter the menu items during a call. If you are viewing a menu when a new call starts, the terminal will exit the menu. 1. Press Menu. 2. Scroll to the required item, press Select or to select.
Page 114: To Exit The Menu Items
To Exit the Menu Items Press Your MTM800E may exit if no key presses are detected for a time-out period. Menu Icons The following icons make it easy to identify the menu items at first glance. Menu Icon Description Main Menu Items/Context Sensitive Menu Appears above Menu if the main menu items/ context sensitive menu are active.
Page 115: List Of Menu Items
List of Menu Items Messages New Message Inbox Outbox CO Box Templates Predefined Send Status Contacts <New Contact> <Name 1> <Name 2> Security PIN Protect Change Code Keylock Lock Keypad Auto. Lock Delay Start Locked Air Encrypt K Validity TMSCK Validity DMSCK Validity DMO SCK Covert Mode...
Page 116 Setup Audio Volume Adj. Mode Individual Common Tones Keypad Tone All Tones Talk Permit No Tone Short Tone Normal Tone Clear to Send Tone On Tone Off Periodic Alert Alert Period D-PTT D-PTT Tone Style Single Double Triple Display Text Size Zoom Standard Screen Saver...
Page 117 Setup Time & Date Format Format Time Format Date Set Time Time Offset Set Date System Update Time Only Time & Offset Accry Type Standard Handset External More... Group Setup Scan Scanning On/Off Select List Active List Scan Lists <40 lists> My Groups [New Folder] <FolderName>...
Page 118: Messages
More... Networks Networks Sel Home Only Select Net Trunked Mode Direct Mode TXI Mode Activate Deactivate Location Position <Time> N:<Latitude> E:<Longitude> Sats Used:<Tracked satellites> Accuracy Medium High Packet Data Sent Data Received Data Bandwidth Encryption This is the standard menu layout. Your Service Provider may enable/disable some menu items or change their names.
Page 119 • A Speed Dial number When you store a phone number, – it is assigned a Speed Dial number. You can accept the default Speed Dial number or change it. If set up by your Service Provider, it is not possible to create or edit Contacts or dial a number which is not in the Contacts list.
Page 120: Creating A Contact
Creating a Contact 1. From the Home display, press Contcs. Select [New Contact]. Contacts Back [New Contact] Or - from the main menu select Boss Contacts. Select [New Contact]. Bruno Select David Or - while editing the list from the Eddy Contacts Menu, select [New Contact].
Page 121: Security
Deleting a Number 1. From the contact list, scroll to the entry that contains the number you want to delete. 2. Scroll left or right to display the contact type for the number you want to delete. 3. Press Menu. 4.
Page 122 Security sub-menu and shows the active setting: Off To unlock the MTM800E after powering on, enter the code at the prompt. The MTM800E enters the Home display. If you fail to enter the correct code, the following message will...
Page 123 The display shows Unit Blocked You can send an Emergency Call. To unblock the MTM800E, enter the PUK (Personal Unblocking Key). The PUK is an eight-digit master code to be obtained from your Service Provider. After entering the PUK successfully, you will be prompted to replace the forgotten code.
Page 124 Call encryption provides service confidentiality between you and the system. If encryption is on and you receive a clear call (unencrypted), the MTM800E will display a Call & Data Not Encrypted message. You cannot manually disable Air Encryption (if fitted) from the menu.
Page 125 From the main menu, select Security > K Validity. K (Key) is a secret key the infrastructure uses to authenticate the MTM800E in the system. It is part of the authentication that provides service confidentiality between your MTM800E and the system.
Page 126 Air interface encryption provides service confidentiality between your MTM800E and the system. Your MTM800E should be provided with a set of SCKs. To verify SCK validity for TMO, press Select. The display will show one of the following messages: •...
Page 127 Air Interface encryption provides service confidentiality between your MTM800E operating in Direct Mode and another terminal or a group of terminals operating in Direct Mode. You can change the current key, if the key change operation is allowed by your Service Provider.
Page 128: Setup
Tones Select Display tones, display and time & date. Setting the Ring Style This sub-menu allows you to set the incoming call ring style. Your MTM800E Duplex Back British features nine for Duplex and ten for Style 2 Style 3 Simplex selectable ring styles.
Page 129 Setting Up the Data Function You can connect the MTM800E to an external device (such as a laptop or desktop PC). The MTM800E will then be capable of transmitting and receiving data from the external device. To connect the MTM800E accessory connector to the external device, use cable FKN4897.
Page 130 The Data Transmit/Receive icon is displayed to indicate data is being transferred to/received from the external device. The MTM800E ends the Ambience Listening (AL) call and the microphone is closed when the MTM800E is in one of the following states: • Entering the out-of-service area •...
Page 131 Back Keypad Tone All Tones This sub-menu allows you to activate/ Talk Permit Clear to send deactivate the MTM800E tones. Select Select For a detailed list of tones, see “Tones” on page 185.. Setting Keypad Tone To activate/deactivate keypad tone at every key press: 1.
Page 132 3. Choose required setting, and press Select, or press Back to exit. When all tones are disabled, your MTM800E switches into covert mode, and all audio is routed to the handset earpiece, instead of the speaker for low audio operation. Remember to disable this feature, when your covert operation is complete, to return your MTM800E to high audio operation.
Page 133 To activate/deactivate the Clear to Send tone: 1. From the main menu, select Setup > Tones > Clear to send. 2. Choose required setting, and press Select. Press Back to exit. Setting Periodic Alert Periodic alert indicates the missed calls, the unread messages and low battery.
Page 134 3. Date Only The MTM800E displays date only. Format – Time sub-menu is disabled. 4. Off The MTM800E does not display time nor date. Format – menu is disabled. Scroll to the desired setting and press Select Press Back to exit.
Page 135 Setting Date Format To change displayed date format between DD/MM/YY, MM/ DD/YY, DD-MON-YY and YY/MM/DD: 1. From the main menu, select Setup > Time & Date > Format > Format Date. 2. Scroll through the settings. 3. Choose required setting, and press Select. Press Back to exit.
Page 136 – display. • Screen Saver covers the MTM800E display after the – MTM800E stays idle for a pre-programmed period of time (if configured by your Service Provider). • Backlight a backlight lights the display and keypad – when you make or receive a call, or press keys or buttons.
Page 137 The menu options will display the Screen Saver if your Service Provider pre-programmed this feature. Setting the Backlight Your MTM800E has 3 backlight settings: Manual - By pressing the Backlight Key you can toggle through 5 intensity profiles. See the table below.
Page 138 Auto - Per default the backlights are switched off. The backlight switches on when any key is pressed, or another activity - like incoming call - occurs. After a few seconds (configured by your Service Provider) the backlight switches off automatically. Display Keypad Emergency...
Page 139: Entering More
This sub-menu allows you to activate/deactivate the scanning of a list of pre-defined groups programmed in the MTM800E. The MTM800E will join any group call as long as this group is defined in the scan list and scan is turned on.
Page 140 Set Scanning to On Scanning is Off. Select On. A message may indicate that all scan lists are empty. Scanning Back Select Scan Lists to fill the scan list(s). Select List The display shows the following state: Select Then, the display shows (for example) the Scanning Scan List 1 message.
Page 141 • In some cases part of the groups in the scan list could be invalid for specific sites. In this case, when the terminal tries attachment to the list, the infrastructure might partially reject attachments. The terminal’s display shows: “List partially attached”.
Page 142 Editing Scan Lists 1. From the main menu, select More... > Group Setup > Scan > Scan Lists. Scan Lists Back Scan List1 2. Scroll to the required scan list. Press Scan List2 Scan List3 View to see the groups used in the Scan List4 View Scan List5...
Page 143: My Groups (Tmo/Dmo)
> To set a priority to a group, scroll through the priority list: high, medium, or low. A call from a high priority group will interrupt an on- going call with a medium and low priority. A call from a medium priority group will interrupt an on-going call with a low priority.
Page 144 Deleting a Group 1. From the main menu, select More... > Group Setup > My Groups > <FolderName>. 2. Highlight talkgroup name that you want to delete and select Delete. 3. Select Yes to confirm. Deleting All Groups 1. From the main menu, select More... > Group Setup > My Groups >...
Page 145: Viewing/Modifying Personal Information
The displayed private number cannot be modified. To modify the displayed phone number, press Edit. Edit the number and select Ok to confirm The new phone number does not modify the MTM800E number in the system. Radio Info stores information about: Radio Info •...
Page 146: Recent Calls
A number dialed more than once, will appear only once in the list. Upon receiving a missed call notification, the MTM800E will display the missed calls prompt. When a call is received during an active...
Page 147 To get more information on a recent call: From the recent calls list, select the call you want information on. Press View or if the number is not in your contact list press Menu and select View. This displays information such as the name associated with the call, the number of the call, call time and the call duration.
Page 148: Shortcuts
A call that was missed or received without a calling number, will be stored in the list as “unknown”. You cannot start a call to such a number. 2. After completing the call, the MTM800E will exit the received/missed/dialed list. From the Home display press to access the list of the last dialled calls.
Page 149 Viewing the Menu Shortcut List 1. Press Menu. 2. Select More... > Shortcuts. The display shows the shortcut list. If the Service Provider configures the shortcuts, [New Entry] will not be displayed. Editing Shortcuts 1. From the main menu, select More... Shortcuts >...
Page 150: Rui
Shortcut Display Messages The display might show one the following messages for a few seconds: • Shortcuts Full: the shortcut list is full. Press Yes to confirm that you wish to assign a shortcut to the option. Enter a new key number. If the number is already assigned as a shortcut for another option, you will be asked to replace the current shortcut number with a newly created one.
Page 151 • Pseudo Log On Radio has full functionality available RUI Logon (depending on the service provider) Back User ID: except some services like forwarding _______Me User PIN: calls. The little icon (as displayed) Select indicates when the radio is in pseudo- log-on mode.
Page 152 2. Type your User PIN RUI Logon Back User ID: _______M Select When the User PIN is highlighted press Select and type your User PIN on the Cancel next screen then press OK. User PIN 3. Logging Cancel From this point the request to logon is sent.
Page 153: Networks
Entering the Networks Sub-menu From the main menu, select More... > Networks. Networks Back Networks Sel This sub-menu allows you to select the Trunked Mode Direct Mode network your MTM800E registers to, and TXI Mode Select what mode it operates on.
Page 154 3. Return to the Home display. The display shows the network ID or alias. It is up to your Service Provider to ensure your own MTM800E identity is allowed to register on other networks in your list. Some groups may not be available on other networks.
Page 155 1. From the main menu, select More... > Networks > TXI Mode. 2. Select Activate. The MTM800E will sound the “Transmit Inhibit” tone. The dis- play shows TXI Mode in the first row and the solid amber LED indicates the TXI Mode.
Page 156: Location
1. From the main menu, select More... > Networks > TXI Mode. 2. Select Deactivate. The MTM800E sounds the “Transmit Inhibit” tone and exits TXI. Location Refer to “GPS Location Service” on page 99. for details.
Page 157 Viewing Received Data Statistics 1. Select Received Data in the Packet Data sub-menu. 2. The number of KBytes received since current packet data activation is Received Data Back Received: 100KB displayed. Throughput: 9kbps Additionally the throughput is shown: 9 kbps (e.g.) active packet data –...
Page 159: Messages
The predefined templates are programmed into your MTM800E by your Service Provider. The user defined templates can be Inbox messages or new Outbox messages that you choose to store in your MTM800E memory. User defined messages may also be programmed into your MTM800E.
Page 160: Entering The Messages Sub-Menu
You are allowed to edit your messages before sending them. You can send a message when the terminal is idle or during a Group/Emergency/Broadcast Call (if configured). If configured, a message will alert you of an incoming Group/ Emergency/Broadcast call, of your joining it, or of its end. In DMO text messages are sent on the frequency of the current talkgroup.
Page 161: New Message
Outbox Scroll to your selection and press Select CO Box Select Templates to access the next display. Your MTM800E can receive calls while in the Messages sub- menu. New Message Creating a Message 1. From the main menu, select Messages New Message.
Page 162: Using The Inbox
Store & Forward message. More about “Store & Forward” on page 163. After sending the message, your MTM800E will return to the templates list or to the message editor screen. It is recommended to wait for the message acknowledge before sending a new message.
Page 163 Otherwise, PTT will be directed to the currently selected talkgroup. You will hear the “New Mail Received” alert tone when a new message is received while your MTM800E is engaged in a call (if configured by your Service Provider).
Page 164 Handling Messages When in the inbox or after reading the Inbox Menu message, press Menu and select one of Back Store the following options: Delete Delete All • Select Store and press Select to store Resend Select Forward the message as a template in the template list.
Page 165: Calling A Number In A Message
Calling a Number in a Message You can return a voice call to the sender of a message or to any number that is Message 1 Back Call me at 15:00, embedded in the message text. Your num 6743 or 6677 Service Provider should configure this Select feature.
Page 166 • Select Delete and press Yes to delete the message. When the display shows “Deleted: Message n”, the current message is deleted from the Inbox.Select Delete All and press Yes to delete all the messages. When the display shows “Deleted: All Messages”, all the messages are deleted from the Outbox.
Page 167: User Defined Templates
User Defined Templates The user defined mail templates are Templates received, new, sent or programmed Back 1) Template 1 messages that are stored in the 2) Template 2 3) Template 3 templates list and may be used for Send sending messages. 1.
Page 168: Predefined Templates
Predefined Templates Predefined mail templates are templates Predefined that are programmed into your MTM800E Back 1) My IP address is 192... by your Service Provider. You are 2) Meeting at 14:00 in t... 3) Register ABC 271 allowed to perform limited edit operations...
Page 169: Sending A Status Message To A Group
• Message Failed the message was not received. – 3. After sending the message, your MTM800E will return to the predefined template list or to the message editor screen. It is recommended to wait for the message acknowledge before sending a new message.
Page 170: Targeted Status
If an Emergency call is received, the MTM800E immediately joins the Emergency call. If set up by your Service Provider it is not possible to send a status message to a private number that is not in the Contacts List.
Page 171: Long Text Messages
Long Text Messages TETRA infrastructure is supporting messages up to 1000 characters long. You can see the number of characters left. Received long text messages are editable and you can forward and reply them. Inbox and Outbox is sharing the memory.
Page 172 • Fallback Mode it includes only voice communication. It – can be cleared manually Fallback is only possible when Radio is in Local Site Trunking. • Test Call-Out dispatcher has the ability to test this – feature. Radio is generating the tone with “Call-Out Test” on the display.
Page 173: Wap Box
• Information phase user is still in the call-out mode and he – can receive more detail information about the incident that occurred via subsequent text or the voice message. The user can query for more information using voice group call or Call-Out text function which enables the user to send a text message to the Service Provider.
Page 175: Writing Text
Writing Text Selecting the Text Entry Mode Text entry modes make it easy for you to enter names, numbers, and messages. In the text entry screen, select Menu > Entry Mode, and then select one of the following modes: • Primary for entering alphanumeric characters –...
Page 176: Icons
You can use these methods in the languages programmed in the terminal. In the text entry screen, select the Menu button > Entry Setup, and then change to one of the methods and its related language (for example: TAP English). Icons In the text entry screen, icons tell you which text entry mode and method you are using.
Page 177: Tap Display
TAP Display Press a key and the display will show the following information: Delete Tap icon Edit Message: Counter • The icon indicating the Main text area current text writing method – Send see icons. • The main text entry area that will hold your message after you selected the desired words.
Page 178: Keys Usage
Keys Usage Characters available for a key are examples and differ for each language setting (see “Setting the Display’s Working Language” on page 121). List of Keys and Characters in Alphanumeric Mode (TAP/iTAP) • Except for keys 0 and 1, the top line for each key shows numbers and upper case characters, and the lower line shows numbers and lower case characters.
Page 179 Alphanumeric Mode (TAP/iTAP) W X Y Z 9 w x y z 9 Alphanumeric Mode (Tap Hiragana) わをん。、ー 0 わあいうえおあいうえおかきくけこ 2 さ...
Page 180 Entering Special Hiragana Characters Hiragana characters can be modified by adding dakuten ゛ or handakuten ゜ . Both are available under . Press after you entered the character to add dakuten or handakuten marker. Dakuten marker か > がき > ぎく...
Page 181 List of Keys and Characters in Symbol Mode: Symbol Mode * / \ [ ] = < > § # × . , ? ! @ ’ ” - ( ) / : _ ; + & % * = < > € £ $ ×...
Page 182 Description • Press to insert a space. • In TAP press to dismiss a word completion and insert a space. • Enter a newly created word into the user dictionary. • Press and hold to enter a carriage return. • Press once to cycle through all entry modes (symbolic, numeric, primary and secondary if configured).
Page 183: Writing In Itap Alphanumeric
Writing in iTAP Alphanumeric For example, let’s write “David 232!”. 1. In the text entry screen, select Menu > Entry Setup, and then change to iTAP English. Press Back to return to the text entry screen. 2. In the text entry screen, select Menu > Entry Mode, and then select Primary.
Page 184: Writing In Tap Hiragana
Writing in Tap Hiragana 1. In the text entry screen, select Menu > Entry Setup, and then change Primary mode to Tap Hiragana. Press Back to return to the text entry screen. 2. In the text entry screen, select Menu > Entry Mode, and then select Primary.
Page 185: Writing In Symbol Mode
Writing in Symbol Mode 1. Press to scroll to symbol mode. 2. Press . A series of symbols and punctuations appear on the screen. 3. Scroll to the symbol and press Select. Writing in TAP Alphanumeric 1. In the text entry screen, select Menu > Entry Setup, and then change to TAP and its related language.
Page 187: What To Do If
...-Rcvd Call received but not answered, or rejected. Attachment The MTM800E could not perform talkgroup attachment. Failed The MTM800E keeps on trying. If it does not succeed, try another talkgroup. Authenticate The MTM800E could not register on an Authenticated Failure system (for example, the Authentication key is incorrect, or Authentication is disabled in the MTM800E).
Page 188 Attached attached to it. Message Indicates mail successfully delivered. Delivered Message Failed Indicates mail delivery failure. The MTM800E is outside coverage. Return to coverage. Mode No Service My Groups is You cannot view/delete groups when the My Groups empty folder is empty.
Page 189 Book - if set up by your Service Provider. Only One Entry There is only one programmed entry in the scrolling list. Overheating The MTM800E turns off. Keep it turned off for five minutes. Party Busy The called MTM800E is busy.
Page 190 MTM800E. The MTM800E is still fully operative. Should this error recur, note the error code and contact service. Unit Not The MTM800E could not attach to the system. The Attached talkgroup may not be defined in the system. Please try...
Page 191 Messages Message Description Codeplug The message is displayed when the control head setting Error: configured as Slave is connected to the Transceiver and CH Role the control head configured as Master is connected as Selection standalone (i.e. not to the Transceiver). CH is powering Standalone The message is displayed on Slave Control Head in...
Page 193: Tones
• Back to full service Clear to send Once • Bad key press Once • Good key press Once • MTM800E self-test fails at power up • From out-of-service to in-service In Call • Call clear warning Once • Call modified...
Page 194 Status message is not Once acknowledged by the dispatcher and the timer expires Incoming Calls Your MTM800E received Once a Group Call without gateway. (setup only) High Priority Group Call Once received Emergency Alarm sent or...
Page 195 = High Tone; = Low Tone Description Type Repeated Private Call received According to the Ring Style Until you answer or sub-menu setting. the call is rejected Private Call ringing to the Until the call is caller answered Simplex Private Pre- Every 4 seconds emptive Priority Call until the call is...
Page 196 = High Tone; = Low Tone Description Type Repeated GPS in coverage Once GPS out of coverage Once Dual Control Head Tone Single CH Once Tone Dual CH Once Tone Dual CH Error Once Call-Out tones cannot be muted by the user.
Page 197: Index
Index contact list contacts sub-menu air encryption covert mode key deletion covert mode, one-touch AL (ambience listening) alarm horn & light data setup alias date alphanumeric key display settings entering text (letters and one-touch digits) setting ambience listening (AL) setting format announcement talkgroup (ATG) DGNA (Dynamic Group Number ATG (announcement talkgroup)
Page 198 sending in TMO home display emergency button hook setup emergency foot switch Hot Mic (hot microphone) emergency group call hot microphone feature (Hot making in DMO Mic) making in TMO HTTP authentication receiving in DMO receiving in TMO icons emergency private call browser encryption contacts...
Page 199 icons more... sub-menu selecting MSPD (multi slot packet data) writing text multi slot packed data (MSPD) service my info sub-menu K (key) key deletion keypad network list locking/unlocking networks sub-menu usage in alphanumeric non-tactical call mode notations usage in numeric mode numeric key, programmable usage in symbol mode one-touch...
Page 200 viewing and modifying rotary knob phone/PABX call end-stop rotary knob answering scrolling dialing via contact list RUA/RUI direct dial making PIN (personal identification scan list number) scan on/off in TMO group call powering on/off scan setup scanning selection making a private PPC SCK (static cipher key) PPC (pre-emptive priority call) screen saver...
Page 201 talkgroup selection talkgroup switch, one-touch unblocking the terminal unlocking the terminal display user defined template icons selecting wallpaper setup writing text WAP (wireless application templates protocol) text language WAP proxy text message WAP Tone sending wireless application protocol template (WAP) one-touch wireless transport security text size setup...
Page 206 68015000565-A www.motorola.com/tetra...

Motorola MTM800E Feature User Manual

General Information

Getting Started

TMO Group Call

DMO Group Call

Private Call

Phone and PABX Calls

Emergency Operation

Using the Browser

GPS Location Service

The Menu

Messages

Writing Text

What to Do if

Tones

Index

Quick Reference Guide

Quick Links

Related Manuals for Motorola MTM800E

Summary of Contents for Motorola MTM800E

Table of Contents