Printek FormsPro 4300 Operation Manual page 47

Problem or Symptom
"PE: Head Stall" error
message.
Other MP: or PE: error
message.
Will print barberpole,
but will not print data
from the computer.
Paper drops out of the
tractors during load.
Possible Cause or Remedy
Carriage path is obstructed. Clear the obstruction and turn the
printer off and back on again to clear the error.
Carriage shaft is dirty. Wipe completely with a clean cloth.
Ribbon cartridge is worn or damaged and will not advance
ribbon.
The printer has detected an internal error condition. Report the
message to an authorized service agent.
The interface is not configured properly. Refer to the
"Operation" section and review the interface settings to make
sure they match what is being generated by the computer.
The interface cable is not wired properly. Refer to the
appropriate section or appendix for pin-out specifications for the
interface being used.
The paper out sensor is blocked. This may be caused by paper
that is extending above the tractors in another path or a tractor
that is blocking the paper out detector.
In Case of Difficulty
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