Warranty - Lenovo ThinkSystem SR530 Product Manual

2-socket 1u rack server
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The following table lists the maximum system power load, rated inlet current, and system heat output based
on the power supply and source voltage.
Table 39. Rated system power, inlet current, and system heat output
Power supply
550 W AC Platinum
750W AC Platinum
750W AC Titanium

Warranty

The SR530 server has a one-year (7X07) or three-year (Machine Type 7X08) customer-replaceable unit (CRU)
and onsite limited (for field-replaceable units [FRUs] only) warranty with standard call center support during
normal business hours and 9x5 Next Business Day Parts Delivered. Also available are Lenovo Services
warranty maintenance upgrades and post-warranty maintenance agreements, with a well-defined scope of
services, including service hours, response time, term of service, and service agreement terms and
conditions.
Lenovo warranty service upgrade offerings are country-specific. Not all warranty service upgrades are
available in every country. For more information about Lenovo warranty service upgrade offerings that are
available in your country, refer to the Lenovo Enterprise Solutions Configurator (LESC):
http://lesc.lenovo.com
The following table explains warranty service definitions.
Table 40. Warranty service definitions
Term
Description
Onsite
If a problem with your product cannot be resolved via telephone, a Service Technician will be
Service
dispatched to arrive at your location.
Parts
If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo will
Delivered
send a replacement CRU to arrive at your location. If a problem with your product cannot be resolved
via telephone and a FRU part is required, a Service Technician will be dispatched to arrive at your
location.
Hours of
9x5: 9 hours per day, 5 days per week, during normal business hours, excluding local public and
coverage
national holidays
24x7: 24 hours per day, 7 days per week, 365 days per year.
Response
2 hours, 4 hours, or Next Business Day: The time period from when the telephone based
time target
troubleshooting is completed and logged, to the delivery of the CRU or arrival of a Service Technician
and part at the Customer's location for repair.
Committed
6 hours, 24 hours: The time period between the service request registration in Lenovo's call
Repair
management system and the restoration of the product to conformance with its specification by a
Service Technician.
Lenovo ThinkSystem SR530 Server
Maximum power
load per system
Source voltage
(two power supplies)
100 - 127 V AC
722 W
200 - 240 V AC
704 W
180 - 300 V DC
702 W
100 - 127 V AC
984 W
200 - 240 V AC
958 W
180 - 300 V DC
958 W
200 - 240 V AC
949 W
180 - 300 V DC
948 W
Rated current
System
per inlet
heat output
6.2 A
2463 BTU/hour
3 A
2402 BTU/hour
2.5 A
2395 BTU/hour
8.4 A
3357 BTU/hour
4.1 A
3269 BTU/hour
3.5 A
3269 BTU/hour
4.1 A
3238 BTU/hour
3.5 A
3235 BTU/hour
44

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