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Xerox DocuPrint P14 User Manual

Xerox DocuPrint P14 User Manual

Personal laser printer
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DocuPrint P14
Personal Laser Printer

User Guide

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Summary of Contents for Xerox DocuPrint P14

  • Page 1: User Guide

    The Xerox DocuPrint P14 Personal Laser Printer User Guide...
  • Page 2 Printed in the United States of America. XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation.

  • Page 3: Table Of Contents

    Loading Paper ............. 1-13 Connecting to the Computer ........1-16 Powering On the Printer..........1-21 Installing Software............1-22 Installing the PCL Driver..........1-23 Installing the PostScript Driver........1-27 Installing the Remote Control Panel and Status Monitor ............1-30 DocuPrint P14 User Guide...
  • Page 4 Indicator Lights ............3-16 Control Panel Button ..........3-21 Maintaining the Printer ........4-1 Chapter 4 Replacing the Laser Print Cartridge........ 4-2 Cleaning the Printer ............4-5 Cleaning the Outside ............ 4-5 Cleaning the Inside ............4-6 DocuPrint P14 User Guide...
  • Page 5 Laser Safety for Finland and Sweden ......B-5 Laser Statement (Laserturvallisuus) ......B-5 Ozone Safety ..............B-6 Electrical Safety..............B-7 Radio Frequency Emissions..........B-10 United States and Canada .........B-10 Europe .................B-12 Operational Safety ............B-14 Certifications ............. C-1 Appendix C Quality Standards ............C-2 Energy Star...............C-3 DocuPrint P14 User Guide...
  • Page 6 Printer Options ..........D-1 Appendix D Introduction ..............D-2 Precautions...............D-3 Memory and PostScript SIMMs........D-4 Serial/LocalTalk Card ............D-7 Paper Tray 2 ..............D-10 DocuPrint P14 User Guide...

  • Page 7: Chapter 1 Getting Started

    Getting Started Introduction ..............1-2 Printer Components ............1-3 Printer Features .............. 1-5 Printer Documentation ..........1-6 Using the CD-ROM ............. 1-7 Note, Caution and Warning Symbols ....... 1-8 Printer Setup ..............1-9 Selecting a Location ........... 1-9 Unpacking the Printer ..........1-10 Installing the Laser Print Cartridge ......

  • Page 8: Introduction

    For your convenience, the installation instructions are also included in this chapter. See the section “Printer Setup” (page 1-9). Recognizing that you may have special needs, Xerox offers several optional printer accessories to better meet your requirements. These are explained in detail in Appendix D: Printer Options.

  • Page 9: Printer Components

    Printer Components Printer Components Use Figures 1.1 through 1.3 to identify the main components of your DocuPrint P14. Figure 1.1 Printer Components, Front View Front View Face down stacker Paper lifter Multi-sheet feeder (MSF) Tray 1 Tray 2 (optional) Control board cover...
  • Page 10 Printer Components Figure 1.3 Printer Components, Rear View Rear View Rear cover (with face-up stacker inside) Printer cable connectors Power cord connector Power switch Exhaust fan Cooling vent DocuPrint P14 User Guide...

  • Page 11: Printer Features

    Printer Features Printer Features Your Xerox DocuPrint P14 is a compact, easy to use laser printer designed for the small office environment. It is designed to provide years of high quality, high performance printing. This manual tells you how to set up, operate and maintain your new printer, and contains advice on how you can get the best performance from it.

  • Page 12: Printer Documentation

    (i.e., paper, transparencies, labels, envelopes, etc.). • Warranty Card, which you should fill out and return in order to receive all of the benefits of owning a Xerox laser printer. • The DocuPrint P14 CD-ROM, which contains the following: —...

  • Page 13: Using The Cd-Rom

    Printer Documentation Using the CD-ROM The documentation on the CD-ROM is provided as a PDF file, which is opened in Adobe Acrobat Reader (provided on the CD-ROM if you do not already have it installed). This file contains hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information, as well as from page to page where information is cross-referenced.

  • Page 14: Note, Caution And Warning Symbols

    This symbol indicates a caution against performing any action that may damage your printer or degrade performance. This symbol indicates a warning against performing any action that may lead to physical injury. DocuPrint P14 User Guide...

  • Page 15: Printer Setup

    Printer Setup Printer Setup Selecting a Place your printer on a flat, stable surface near your workstation. Leave enough space around the printer, so Location that you can easily: • Open the printer cover. • Open the rear cover to remove jammed paper, or retrieve the paper when you use the rear face-up stacker.

  • Page 16: Unpacking The Printer

    If any items are missing or damaged, notify your dealer immediately. In order to connect your DocuPrint P14 to your computer, you have to purchase a printer cable separately. The section “Connecting to the Computer” (page 1-16) identifies the required cables.

  • Page 17: Installing The Laser Print Cartridge

    Printer Setup Installing the Laser Print Cartridge Open the printer cover by pressing the cover release button. Raise the printer cover. Unpack the laser print cartridge and place it on a clean sheet of paper. Carefully remove the sealing tape and discard it.
  • Page 18 Grasp the handle and slide the cartridge down on top of the cartridge slots, until it drops into place. Close the printer cover. Make sure that the cover is securely closed. Proceed to the next section, “Loading Paper” (page 1-13). 1-12 DocuPrint P14 User Guide...

  • Page 19: Loading Paper

    Printer Setup Loading Paper You can load approximately 250 sheets of paper. For the best print quality, use any high quality xerographic copier paper (75 g/m or 20 lb.). For more information on loading paper and other print media, refer to Chapter 2: Loading Print Media. Remove Tray 1 by pulling it towards you.
  • Page 20 For preprinted stock, such as letterhead, place the printed design side face down with the top edge of the page toward the front of the tray. Gently press the upper corners of the paper down under the tray tab as shown. 1-14 DocuPrint P14 User Guide...
  • Page 21 Printer Setup Make sure that the stack of paper does not exceed the line indicated by the mark on the left inside wall of the tray. Slide the length and width guides against the edges of the paper stack, if necessary. Insert the tray back into the printer.

  • Page 22: Connecting To The Computer

    If you do not have these accessories, refer to the Supplies/ Options Guide that came with your printer, or contact your authorized Xerox dealer. Installation instructions for these options can be found in Appendix D: Printer Options. Once you have installed the required options and connected your printer, you will need to install the PostScript printer driver.

  • Page 23: Using The Parallel Port

    Printer Setup Using the Parallel Port The parallel port requires a Centronics parallel interface cable that supports bidirectional communications (IEEE standard 1284). Ask your dealer for assistance if you need help selecting the right cable. To connect the printer to the computer, follow the steps below: Make sure that both the printer and computer are turned off.

  • Page 24: Using The Usb Port

    Connect the other end of the cable to the USB port on your computer (or elsewhere in the USB chain). See your computer documentation if you need help. Proceed to the section “Powering On the Printer” (page 1-21) 1-18 DocuPrint P14 User Guide...

  • Page 25: Using The Serial Port

    Printer Setup Using the Serial Port The optional serial port requires an RS-232C cable with a DB-9 male connector. Ask your dealer for assistance if you need help selecting the right cable. To connect the printer to the computer, follow the steps below: Make sure that both the printer and computer are turned off.
  • Page 26 Connect the other end of the cable to the LocalTalk port on your computer (or to another LocalTalk connector that is part of the LocalTalk network). See your computer documentation if you need help. Proceed to the section “Powering On the Printer” (page 1-21) 1-20 DocuPrint P14 User Guide...

  • Page 27: Powering On The Printer

    Printer Setup Powering On the Printer Plug one end of the power cord into the connector on the printer. Plug the other end into a properly grounded AC outlet. Turn the printer on. As the printer powers up, all control panel lights turn on briefly.

  • Page 28: Installing Software

    Remote Control Panel, which allows you to set up your printer to work properly with DOS applications run inside a Windows MS-DOS command prompt window. • Adobe Acrobat Reader v3.02, which allows your computer to display the on-line Xerox DocuPrint P14 user manuals. 1-22 DocuPrint P14 User Guide...

  • Page 29: Installing The Pcl Driver

    Printer Setup Installing the Minimum Requirements PCL Driver Before you start, make sure that you have the following computer setup: • IBM or compatible with a 486 or higher processor • Microsoft Windows 95/98, Windows 3.1x, or Windows NT 4.0 •...
  • Page 30 Turn on the computer and start Windows. If Windows 95/98 recognizes the new printer, go to the section “Windows 95/98 Plug and Play” (page 1-25). Insert the Xerox DocuPrint P14 CD-ROM into your CD-ROM drive. If Windows does not automatically run the CD-ROM, go to the section “If Windows Does Not Run the CD-ROM”...
  • Page 31 Windows 95/98 Plug and Play At the ‘New Hardware Found’ dialog box, click on the OK button. Insert the Xerox DocuPrint P14 CD-ROM into your CD-ROM drive. Using the Browse button, select d:\win95\Win95.inf (where “d” is your CD-ROM drive letter), then click OK.

  • Page 32: Uninstalling The Printer Driver

    WIndows 95/98/NT 4.0: From the Start menu, select Programs > Xerox DocuPrint P14 > Uninstall P14 Driver. WIndows 3.1x: From the Program Manager window, select the Xerox DocuPrint P14 group from the File menu, then select Uninstall P14 Driver.. 1-26 DocuPrint P14 User Guide...

  • Page 33: Installing The Postscript Driver

    Installation instructions are provided in Appendix D: Printer Options. Windows 95/98 and NT 4.0 Installation Insert the Xerox DocuPrint P14 CD-ROM into your CD-ROM drive. Copy the two files from the d:\win95\ps folder (where “d” is your CD-ROM drive letter) to any folder on your hard drive (for example, c:\windows).
  • Page 34 If you insert a diskette, select the disk drive and click on the OK button. If you are asked for the DocuP14.PPD file, reinsert the Xerox DocuPrint P14 CD-ROM, click Browse, and locate the file in the folder d:\PostScript\Win95 (or WinNT) (where “d:” represents your CD-ROM drive letter). Follow the instructions on the screen.

  • Page 35: Macintosh Installation

    Printer Setup Macintosh Installation Make sure that the Macintosh and your printer are connected to each other with the proper cable. Turn on the Macintosh computer and printer. Insert the CD-ROM shipped with your printer into your CD-ROM drive. Make a copy of the PS\English\Others\Mac\ML-6000.PPD to ‘Printer Descriptions’...

  • Page 36: Installing The Remote Control Panel And Status Monitor

    In the Program Manager window, select Run from the File menu. The Run dialog box appears. Type d:\win95utils\setup.exe on the command line (where “d” is your CD-ROM drive letter), then click on the OK button. Follow the instructions on the screen. 1-30 DocuPrint P14 User Guide...

  • Page 37: Chapter 2 Loading Print Media

    Loading Print Media Selecting Print Media ............ 2-2 Media Sizes and Capacities ........2-3 Basic Guidelines ............2-4 Loading Print Media ............2-6 Using Tray 1 or 2 ............2-6 Using the MSF ............2-9 Using the Rear Face Up Stacker ......2-13 Duplex Printing ............

  • Page 38: Selecting Print Media

    However, the print quality varies with different paper types. Be sure to test a small quantity of paper before you purchase a large quantity. Refer to the separate Supplies/Options Guide that came with your printer for a listing of Xerox recommended print media. DocuPrint P14 User Guide...

  • Page 39: Media Sizes And Capacities

    Selecting Print Media Media Sizes and Table 2.1 shows the DocuPrint P14 supported media sizes and input capacities. Capacities Table 2.1 Supported Media Sizes and Capacities Input Source/Capacity Size Tray 1 or 2 Paper Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) Executive (7 .25 x 10.5 in.)

  • Page 40: Basic Guidelines

    Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl. DocuPrint P14 User Guide...
  • Page 41 Selecting Print Media • During storage, moisture-proof wrap (any plastic container or bag) should be used to prevent dust and moisture from contaminating your paper. • You can use transparencies and labels designed for laser printers. • Always use paper and other media that conform with those listed on the Supplies/Options Guide that came with your printer.

  • Page 42: Loading Print Media

    Use the following procedure to load either Tray 1 or the optional Tray 2. Remove the tray by pulling it toward you. Pull out the length guides and the width guide (by squeezing the tab on each guide to slide the guide out). DocuPrint P14 User Guide...
  • Page 43 Loading Print Media Push down the metal plate. Fan the paper and load it in the tray with the print side facing down. The print side is usually indicated on the paper package. For preprinted stock, such as letterhead, place the printed design side face down with the top edge of the page toward the front of the tray.
  • Page 44 Make sure that the stack of paper does not exceed the line indicated by the mark on the left inside wall of the tray. Slide the length and width guides against the edges of the paper stack, if necessary. Insert the tray back into the printer. DocuPrint P14 User Guide...

  • Page 45: Using The Msf

    Loading Print Media Using the MSF The multi-sheet feeder (MSF) is an auxiliary input device that you can use to feed media into the printer. You can stack up to 100 sheets of paper for automatic loading, or manually feed items one at a time. When you print on envelopes, heavier weight papers, transparencies, index cards, or paper labels, you must manually feed them one at a time through the MSF’s...
  • Page 46 Loading Print Media Pull out the feeder support. Observe the stack height limit mark to avoid stacking your print media above the mark. 2-10 DocuPrint P14 User Guide...
  • Page 47 Loading Print Media Load the print media against the left edge of the MSF tray. Up to 10 envelopes may be placed here. If printing cards, transparency film or labels, only one page at a time may be printed. • Load letterhead paper with the design facing up. The top edge of the sheet with the logo should enter the printer first.
  • Page 48 MSF. If you press and hold the operator panel button for about 4 seconds, the printer uses just one sheet from the paper tray and waits the next sheet from the manual feed slot. 2-12 DocuPrint P14 User Guide...

  • Page 49: Using The Rear Face Up Stacker

    Loading Print Media Using the Rear Use the rear face up stacker when you load paper, envelopes or other special media manually, and especially Face Up Stacker if you experience paper jams. To use the rear face up stacker, open the rear cover and pull out the paper support extenstions.

  • Page 50: Duplex Printing

    Loading Print Media Duplex Printing Your DocuPrint P14 will print duplex (two-sided) pages by specifying duplex printing when you print from your applications. You can print the first side on paper loaded in either Tray 1 or the MSF (stacked or manual feed), but the reverse side must be fed from the MSF.

  • Page 51: Chapter 3 Printing

    Printing Printing a Document ............3-2 Configuring the PCL Driver ........... 3-3 Selecting Your Printer ..........3-3 Setting Properties ............3-4 Configuring the PostScript Driver ........ 3-7 Using Printer Utilities ............ 3-8 Status Monitor ............3-8 Font Navigator ............3-8 Remote Control Panel ..........

  • Page 52: Printing A Document

    Refer to your software application’s documentation for the exact printing procedure. To use your DocuPrint P14, you must install a printer driver, described in Chapter 1: Getting Started. The way you access the printer driver varies depending on the software programs you use.

  • Page 53: Configuring The Pcl Driver

    Configuring the PCL Driver Configuring the PCL Driver Selecting Your To use all of the features of your DocuPrint P14, make sure it is selected as the default printer. When you install the Printer printer driver, DocuPrint P14 is automatically set as the default printer.

  • Page 54: Setting Properties

    Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and any remaining settings with the printer driver. The DocuPrint P14 PCL 5e Print Setup dialog box includes four tabs: • Setup •...
  • Page 55 Configuring the PCL Driver Setup Use this tab to change the number of copies, resolution, page orientation, paper size, and paper source. Source setting identifies the default paper source. Tray 2 source is available if the optional Tray 2 is installed. Manual Feed source is used when printing to special media.
  • Page 56 42 lb. (90 g/m or an envelope, set this to THICK and use the MSF’s manual feed slot. ABOUT This tab shows the software version and copyright information. DocuPrint P14 User Guide...

  • Page 57: Configuring The Postscript Driver

    Configuring the PostScript Driver Configuring the PostScript Driver Chapter 3: Printing...

  • Page 58: Using Printer Utilities

    Using Printer Utilities Using Printer Utilities Your Xerox DocuPrint P14 CD contains the following utilities, which are installed when you install the printer drivers: • Status Monitor • Font Navigator • Remote Control Panel Status Monitor Status Monitor is a program that runs in background and automatically displays a message on your computer screen whenever the printer status changes.

  • Page 59: Remote Control Panel

    Using Printer Utilities Remote Control The Remote Control Panel (RCP) is a program that allows you to set printer-specific settings in the printer. It also Panel allows you to properly set up your printer to work with DOS applications run inside the Windows MS-DOS Command Prompt window.
  • Page 60 OFF, the printer does not reprint a page that has jammed. When set to ON, the printer keeps the image in memory for a printed page until the printer signals that the page has successfully printed. The printer reprints all jammed pages. 3-10 DocuPrint P14 User Guide...
  • Page 61 Using Printer Utilities • Power Save determines the length of time the printer waits after a job is printed before it goes to a reduced power state. If the printer is used frequently, select OFF which keeps the printer ready to print with the minimum warm-up time.
  • Page 62 Use this tab to control the following printer features: • Self Test prints the configuration sheet. A list of the user default settings, the installed options, and the amount of printer memory available prints. • Demo Page prints the standard demonstration page. 3-12 DocuPrint P14 User Guide...
  • Page 63 Using Printer Utilities • Typeface allows you to select the desired typeface. This setting is ignored when the software application specifies a font. • Symbol determines the symbol set. A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font.
  • Page 64 Use this tab to control the following printer feature (only when the PostScript option is installed). • Font List prints the font list showing all the fonts available for PostScript. ABOUT This tab shows the software version and copyright information. 3-14 DocuPrint P14 User Guide...

  • Page 65: Using The Printer's Control Panel

    Using the Printer ’s Control Panel Using the Printer’s Control Panel The control panel has four indicator lights and one button, as shown in Figure 3.1. Figure 3.1 Control Panel ERROR ERROR light MANUAL MANUAL FEED light PAPER light PAPER READY light READY Control button...

  • Page 66: Indicator Lights

    As the printer powers up, all control panel lights turn on briefly. Then the lights scroll sequentially several times as the printer goes through its internal diagnostics. Refer to Table 3.1 on page 3-17 to identify the various status and error conditions. 3-16 DocuPrint P14 User Guide...
  • Page 67 Using the Printer ’s Control Panel Table 3.1 Indicator Lights Indicators Status/Condition On-line If the READY light is on, the printer is ready to print. Printer busy If the READY light is blinking slowly, the printer is receiving data from the computer. Form feed There may also be unprinted data still in the printer.
  • Page 68 See the section “Loading Print Media” (page 2-6). Paper jam If the ERROR and PAPER lights are on, the printer has a paper jam. See the section “Clearing Paper Jams” (page 5-2). Table 3.1 Page 2 of 4 3-18 DocuPrint P14 User Guide...
  • Page 69 Using the Printer ’s Control Panel Table 3.1 Indicator Lights (continued) Indicators Status/Condition Manual feed mode If the MANUAL FEED and READY lights are both on, the printer is in manual feed mode. It happens when you insert paper into the multi-sheet feeder (MSF), or when you select the ‘Manual Feed’...
  • Page 70 Turn the printer off and back on. If the printer is still not operating properly and all lights blink, you have to call for service. Contact Xerox or your authorized Xerox reseller. Table 3.1 Page 4 of 4 3-20...

  • Page 71: Control Panel Button

    Right-click Xerox DocuPrint P14 > Purge Print Documents. For Windows 3.1x, follow this procedure: Main Group > Print Manager > Xerox DocuPrint P14 on LPT1 > Highlight document to delete > Document > Delete Document. To reset the printer, make sure that all lights are off.
  • Page 72 If the printer determines that a cleaning of its OPC drum is necessary, it will automatically print a Print Quality Adjustment page during the course of a normal print job. Table 3.2 Page 2 of 2 3-22 DocuPrint P14 User Guide...

  • Page 73: Chapter 4 Maintaining The Printer

    Maintaining the Printer Replacing the Laser Print Cartridge ......4-2 Cleaning the Printer ............4-5 Cleaning the Outside ..........4-5 Cleaning the Inside ............. 4-6 Chapter 4: Maintaining the Printer...

  • Page 74: Replacing The Laser Print Cartridge

    ERROR indicator on the control panel will light up (see page 3-20). You will have to replace the laser print cartridge (go to page 4-3). DocuPrint P14 User Guide...
  • Page 75 Replacing the Laser Print Cartridge To replace the laser print cartridge: Open the front cover by pressing the cover release button, and raise the cover. Remove the old laser print cartridge. Follow the instructions printed on the cartridge box to recycle it. Unpack the new laser print cartridge and place it on a clean sheet of paper.
  • Page 76 Replacing the Laser Print Cartridge Find the cartridge slots inside the printer, one on each side. Grasp the handle and slide the cartridge down on top of the cartridge slots until it drops into place. Then, close the front cover. DocuPrint P14 User Guide...

  • Page 77: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer This section contains some general guidelines for keeping your DocuPrint P14 clean. Do not use ammonia-based sprays or volatile solvents such as thinner to clean the printer, as these can damage the printer surface.

  • Page 78: Cleaning The Inside

    Use a soft cloth to wipe away any dust and spilled toner from the cartridge. You can dampen the cloth slightly with water, but be careful not to let any water drip onto the printer or inside it. Reinsert the laser print cartridge. DocuPrint P14 User Guide...

  • Page 79: Troubleshooting

    Troubleshooting Clearing Paper Jams ............5-2 Output Area ..............5-4 Input Area ..............5-5 Inside the Printer ............5-6 In Optional Tray 2 ............5-7 Solving Printing Problems ..........5-9 Solving Print Quality Problems ........5-14 Solving PostScript Problems ........5-17 Obtaining Service ............

  • Page 80: Clearing Paper Jams

    • Do not remove a paper tray while the printer is printing. • Flex, fan, and straighten the stack of paper before loading it. DocuPrint P14 User Guide...
  • Page 81 Clearing Paper Jams • Do not load stacks of labels or transparencies in the paper trays or multi-sheet feeder (MSF). Labels or transparencies must be fed one at a time through the MSF. • Do not load wrinkled, creased, damp, or highly curled paper.

  • Page 82: Output Area

    Locate the rear cover and open it outwards. Loosen the item if it is caught in the feed rollers, then pull it gently out. Then close the rear cover. To resume printing, open the front cover, then close it again. DocuPrint P14 User Guide...

  • Page 83: Input Area

    Clearing Paper Jams Input Area Follow the steps below to clear a paper jam from the input area. Pull Tray 1 half way out of the printer. If you see the jammed item, pull the tray out of the printer and remove the jammed item.

  • Page 84: Inside The Printer

    Do not move the shutter that protects the green drum. Gently pull the item toward you. Check that there are no other items in the printer. Reinstall the laser print cartridge, then close the printer cover. DocuPrint P14 User Guide...

  • Page 85: In Optional Tray 2

    Clearing Paper Jams In Optional Tray 2 Follow the steps below to clear a paper jam from inside the optional Tray 2. Pull Tray 1 half way out of the printer. If you see the jammed paper, pull it out. Paper may also be trapped in a vertical position in Tray 1 while the printer was grabbing paper from Tray 2.
  • Page 86 If you see the jammed paper, pull it out. Slide the tray back into the printer. If the printer does not resume printing after you have cleared the jam, open the printer cover, then close it again. DocuPrint P14 User Guide...

  • Page 87: Solving Printing Problems

    Solving Printing Problems Solving Printing Problems If you have any problems with the operation of your DocuPrint P14, refer to Table 5.1 on page 5-10 for suggested remedies. If you cannot solve a problem after carrying out the suggested remedies in this section, call the Xerox Helpline.
  • Page 88 Possible Cause Remedy The printer does Your printer is not selected as Select DocuPrint P14 PCL 5e, P14 PCL 6, or not print. the default printer. P14 PS as your default printer. See the section “Selecting Your Printer” (page 3-3) The front cover may be open.
  • Page 89 Solving Printing Problems Table 5.1 Printer Operation Problems (continued) Problem Possible Cause Remedy Paper is not fed Paper has not been loaded Remove the paper tray and reload the paper into the printer. correctly. correctly. There is too much paper in the Remove some of the paper from the tray.
  • Page 90 An incorrect output method is Items such as thick paper should not be being used. printed using the standard face down stacker. Use the rear face up stacker instead. Table 5.1 Page 3 of 4 5-12 DocuPrint P14 User Guide...
  • Page 91 If using Windows 95, 98 or NT , From the Start menu, select Settings and the spooling setting may be set Printers. Click the DocuPrint P14 icon with incorrectly. the right mouse button, select Properties, click the Details tab, and then click the Spool Settings button.

  • Page 92: Solving Print Quality Problems

    Solving Print Quality Problems If you have any problems with the printed output of your DocuPrint P14, refer to Table 5.2 on page 5-15 for suggested remedies. The causes listed in Table 5.2 are probable causes only, and may not represent all of the possible cases which may occur under actual operating conditions.
  • Page 93 Solving Print Quality Problems Table 5.2 Print Quality Problems Problem Possible Cause Remedy Irregular faded There is a paper quality Use only paper that meets the specifications patches of print problem. required by the printer. Toner may be unevenly Remove the laser print cartridge and shake distributed.
  • Page 94 Panel to enable TrueType fonts. Faded graphics. Toner may be low. Remove the laser print cartridge and shake it gently to evenly distribute the toner. Then replace the cartridge back into the printer. Table 5.2 Page 2 of 2 5-16 DocuPrint P14 User Guide...

  • Page 95: Solving Postscript Problems

    Solving PostScript Problems Solving PostScript Problems Table 5.3 contains problems that may occur with PostScript printing (available only if the PostScript option is installed). Table 5.3 PostScript Problems Problem Possible Cause Remedy PostScript file can not The PostScript option may Print a configuration sheet and verify that be printed.

  • Page 96: Obtaining Service

    Obtaining Service Obtaining Service If you’re unable to solve your printer problems, you may want to call the Xerox Helpline for service. Before you call, however, check these things: • Is the power cord plugged into the printer? • Is the power cord plugged directly into a wall outlet? •...

  • Page 97: Appendix A Printer Specifications

    Printer Specifications Appendix A: Printer Specifications...
  • Page 98 Laser Print Cartridge Expected Life Span 150,000 sheets Operating Environment Temperature: 10~30¡C, Humidity: 20~80%RH Storage Environment Temperature: 0~35¡C, Humidity: 10~90%RH Weight Net: Max 11Kg, Gross: 12Kg External Dimensions 360 (W) x 368 (D) x 220 (H)mm DocuPrint P14 User Guide...
  • Page 99 Printer Specifications Item Specification and Description Print Cartridge Life Span: 5,000 pages, 5% Pattern Developing: Non-magnetic Contact Developing Charging: Conductive Roller Charging Density Adjustment: 3 step (Light, Medium, Dark) Toner Supply Method: Exchanging the Developer Toner Checking Sensor: None Transfer System: Conductive Roller Transfer Fusing System: Temperature &...
  • Page 100 DocuPrint P14 User Guide...

  • Page 101: Appendix B Environmental And Safety Considerations

    Environmental and Safety Considerations Introduction ..............B-2 Laser Safety ..............B-3 Ozone Safety ..............B-6 Electrical Safety .............. B-7 Radio Frequency Emissions ........B-10 Operational Safety ............B-14 Appendix B: Environmental and Safety Considerations...

  • Page 102: Introduction

    Introduction Introduction The Xerox DocuPrint P14 and its supplies are designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the printer and refer to them as needed to ensure the continued safe operation of your Xerox DocuPrint P14.

  • Page 103: Laser Safety

    Laser Safety Laser Safety The Xerox DocuPrint P14 complies with laser product performance standards set by governmental, national and international agencies as a Class 1 Laser Product. It does not emit hazardous radiation, as the beam is totally enclosed during all phases of customer operation and maintenance.

  • Page 104: Laser Safety For The United States And Canada

    Laser Safety Laser Safety for The Xerox DocuPrint P14 complies with safety standards, and is certified as a Class 1 Laser product under the U.S. the United States Department of Health and Human Services (DHHS) and Canada Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

  • Page 105: Laser Safety For Finland And Sweden

    Laser Safety Laser Safety for Luokitus on on tehty standardin EN 60825 mukaisesti Klassningen är gjord I enlighet met standarden EN 60825. Finland and LUOKAN 1 LASERLAITE Sweden KLASS 1 LASER APPARAT VAROITUS! Laitteen käyttaminene muulla kuin tässä käyttöohjessa mainitulla tavalla saattaa alitstaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteiylle.

  • Page 106: Ozone Safety

    Ozone Safety Ozone Safety During normal operation, the Xerox DocuPrint P14 produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please...

  • Page 107: Electrical Safety

    • Use only the power cord supplied with your Xerox DocuPrint P14. • Do not use a ground adapter plug to connect the Xerox DocuPrint P14 to a power source receptacle that lacks a ground connection terminal. • Plug the power cable directly into a properly grounded electrical outlet.
  • Page 108 Electrical Safety • Do not place the Xerox DocuPrint P14 where people might step or trip on the power cable. • Do not place objects on the power cable. • Do not place the printer on an unstable cart, stand or table.
  • Page 109 — The power cord is damaged or frayed. — Liquid is spilled into the Xerox DocuPrint P14. — Any part of the Xerox DocuPrint P14 is damaged. — The Xerox DocuPrint P14 is exposed to water. Appendix B: Environmental and Safety Considerations...

  • Page 110: Radio Frequency Emissions

    Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. B-10 DocuPrint P14 User Guide...
  • Page 111 Radio Frequency Emissions Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

  • Page 112: Europe

    Radio Frequency Emissions Europe The CE marking applied to this product symbolises Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated. January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
  • Page 113 Radio Frequency Emissions A full declaration, defining the relevant directives and referenced standards can be obtained from your Xerox Limited representative or by contacting: Xerox Limited Product Safety, Xerox Limited Technical Centre, PO Box 17, Bessemer Road, Welwyn Garden City,...

  • Page 114: Operational Safety

    (not on plush carpet) that has adequate strength to support the weight of the unit. • Locate the Xerox DocuPrint P14 in an area that has adequate ventilation and room for servicing. • Do not locate the Xerox DocuPrint P14 near a radiator or any other heat source.
  • Page 115 Do not remove the covers or guards that are fastened with screws. • Do not operate the Xerox DocuPrint P14 if you notice unusual noises or odors. Disconnect the power cord from the power source receptacle, and contact your Xerox Service Representative immediately.
  • Page 116 Operational Safety B-16 DocuPrint P14 User Guide...

  • Page 117: Appendix C Certifications

    Certifications Quality Standards ............C-2 Energy Star ..............C-3 Appendix C: Certifications...

  • Page 118: Quality Standards

    Quality Standards Quality Standards The Xerox DocuPrint P8e is certified to EN60950. The equipment is manufactured under a BS5750 Quality system accepted by the British Standards Institution. The Xerox DocuPrint P8e is also certified in compliance with applicable standards by various national bodies.

  • Page 119: Energy Star

    Energy Star Energy Star This printer contains advanced energy conservation technology which reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. The energy star emblem does not represent EPA endorsement of any product or service.
  • Page 120 Energy Star DocuPrint P14 User Guide...

  • Page 121: Appendix D Printer Options

    Printer Options Introduction ..............D-2 Precautions ..............D-3 Memory and PostScript SIMMs ........D-4 Serial/LocalTalk Card ............. D-7 Paper Tray 2 ..............D-10 Appendix D: Printer Options...

  • Page 122: Introduction

    Introduction Introduction Your DocuPrint P14 is a full-featured laser printer that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Xerox makes several options available to enhance the printer’s capabilities: •...

  • Page 123: Precautions

    Precautions Precautions DISCONNECT THE POWER CORD: Never remove the printer control board while the printer is plugged in. To avoid the possibility of electrical shock, always disconnect the power cord when installing or removing ANY internal or external printer option. DISCHARGE STATIC ELECTRICITY: The control board and internal printer options (SIMMs, PostScript, Serial/LocalTalk interface)

  • Page 124: Memory And Postscript Simms

    SIMMs (single inline memory modules). This procedure is applicable to either option. Since PostScript requires 12 MB of printer memory and the DocuPrint P14 comes with 4 MB standard, installation of the PostScript SIMM requires installation of a memory SIMM as well.
  • Page 125 Memory and PostScript SIMMs Remove the retaining screw from the metal shield. Slide the metal shield in the direction of the arrow marked on the cover, then remove the shield. Unpack the SIMM. Avoid touching the connection points along its edge. Locate the PostScript SIMM slot and the memory SIMM slot...
  • Page 126 PostScript Driver” (page 1-27) and “Configuring the PostScript Driver” (page 3-7). To print documents from a Macintosh that does not have a USB port, you must also install the Serial/LocalTalk option. See the section “Serial/ LocalTalk Card” (page D-7). DocuPrint P14 User Guide...

  • Page 127: Serial/Localtalk Card

    Serial/LocalTalk Card Serial/LocalTalk Card The Serial/LocalTalk option lets you connect your DocuPrint P14 to a PC or Macintosh serial interface, or to a Macintosh LocalTalk network. Review the precautions on page D-3 and then follow this procedure to install the Serial/LocalTalk option in your computer.
  • Page 128 Unpack the Serial/LocalTalk card. Avoid touching its contact pins. Locate the Serial/LocalTalk connector on the control board. Align the connector on the Serial/LocalTalk card with the connector on the control board. DocuPrint P14 User Guide...
  • Page 129 Serial/LocalTalk Card Push the card firmly into the connector until it is completely inserted in place. The two connectors should fit snugly together. Insert the control board in place, and tighten the two screws. Tighten the third screw as shown. Reconnect the two connectors that were removed in Step 4, replace the metal shield, then close the cover.

  • Page 130: Paper Tray 2

    Paper Tray 2 Paper Tray 2 You can increase the paper handling capacity of your DocuPrint P14 by installing the optional Tray 2, which consists of two components, as shown in Figure 5.1. Figure 5.1Tray 2 Components Support unit Paper tray Review the precautions on page D-3 and then follow this procedure to install Tray 2 in your computer.
  • Page 131 Paper Tray 2 Align the printer with the support unit and lower it into place on the tabs and connector. Load paper in the tray. See “Loading Print Media” (page 2-6). Reconnect the printer cable and power cord, then turn on the printer.
  • Page 132 D-12 DocuPrint P14 User Guide...

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