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Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left at
your service provider's voicemail (fees may apply). Your telephone's built-
in answering system messages and voicemail messages are separate. Each
alerts you to new messages differently.
•
If
and New voicemail display on the handsets, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
•
To listen to messages recorded on your digital answering system, press
/PLAY/
on the telephone base (page 67).
STOP
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
You can use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers.
To learn how to program your voicemail settings, contact your telephone
service provider. If you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can
leave a voicemail message by following the instructions below.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
Message capacity
The answering system can record and store up to 99 messages. Each
message can be up to four minutes in length. The total storage capacity
for the announcement, messages and memos is approximately 14 minutes.
The actual recording time depends on individual message characteristics.
Messages remain available for replay until you delete them.
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Answering system
About the answering system
New message indication
The message window on the telephone base flashes and the handset shows
and New messages when there are new answering system messages.
If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are unreviewed messages.
Call screening at the telephone base
If the answering system is on, you hear the announcement and the incoming
message when receiving a call. Press +VOLUME or -VOLUME on the
telephone base to adjust the message volume.
-OR-
Press
/PLAY/
on the telephone base to turn off the call screening.
STOP
The call screening setting resumes On for the next incoming message.
If the calling screening is set to off, when the answering system is answering
a call, press
/PLAY/
or +VOLUME to initiate the call screening. The
STOP
call screening setting resumes Off for the next incoming message.
Call intercept
When a caller is leaving a message on your answering system, you can
stop recording and talk to the caller by pressing
SPEAKER on the handset.
Telephone base ringer volume
Press +VOLUME or -VOLUME on the telephone base to adjust the ringer
volume when the telephone is not in use. When you set the ringer volume to
zero, the base ringer is off and the system announces, "Base ringer is off."
Temporarily turning off the message alert tone
Pressing any telephone base key (except
silences the message alert tone.
If you press X DELETE when in idle mode, there is a voice prompt to direct
you to press X DELETE again to delete all old messages, and the message
alert is temporarily off.
The message alert tone is reactivated with the next incoming message.
Voice prompts
The system provides voice prompts to guide you through remote access and
recording outgoing announcements.
HOME/
or
FLASH
HANDSET LOCATOR) temporarily
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