Quadra-Fire CASTILE-MBK-B Owner's Manual page 18

CASTILE FREESTANDING
Symptoms
Convection blower fails to
start.
Exhaust blower fails to
start or does not shut off.
Large, lazy flame, orange
color. Black ash on glass.
Nuisance shutdowns.
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
18
Possible Cause
#1 snap disc defective.
Blower not plugged in.
Blower is defective.
Control box is defective.
Blower not plugged in.
Blower is clogged with ash.
Blower is defective.
Control box is defective.
Dirty appliance.
Poor fuel quality, high ash content.
Fire pot clean-out plate not completely
closed.
Excessive amount of fuel.
Low flame.
Sawdust buildup in hopper.
Feed motor is reversing.
Defective thermocouple.
Defective control box.
Fire pot more than 1/2 full.
Thermocouple is defective or not properly
plugged in.
Defective control box.
Replace snap disc.
Check that blower is plugged into wire har-
ness.
Replace blower.
Replace control box.
Check that blower is plugged into wire har-
ness.
Clean exhaust system.
Replace blower.
Replace control box.
Clean appliance, including fire pot, heat
exchangers and venting system. Remove
stainless steel baffle from firebox to clean
ash from on top of baffle. Clean behind rear
brick panels. Change fuel brand to pre-
mium.
Check that fire pot clean-out plate is fully
closed.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Increase feed by opening feed rate adjust-
ment control rod located inside hopper.
Clean hopper, see page 13.
Check for good connections between feed
motor and wire harness.
Replace thermocouple.
Replace control box.
See page 16 for detailed instructions for
"High Ash Fuel Content Management"
Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.
Replace control box.
7021-155F
Corrective Action
November 27, 2017