Chapter 8: Troubleshooting The E911 Feature - Avaya WLAN 8100 Series Troubleshooting Manual

Chapter 8: Troubleshooting the E911 feature

About this task
In the current version of the Sentry 8100 Scout application, you perform configurations by
manually editing an XML config file. When you configure the Sentry 8100 Scout application,
you must edit the configuration file and populate the values of a number of settings for the
Sentry application to run properly.
The WLAN 8100 generates a log file that you can use to troubleshoot issues with the E911
feature. You can change the log settings in the config file. By default, the output location for
the log file is C:\Program Files (x86)\Conveyant Systems\Sentry 8100 Scout\8100Scout.log .
To turn on full logging for troubleshooting, you must modify the config file 8100Scout.exe.config
by changing the level value attribute in the logging section of the configuration file from INFO
to DEBUG.
For more information on the E911 feature, see WLAN 8100 – E911 Solution Technical
Configuration Guide (NN48500-610)
Procedure
1. On the Windows server where you install the Sentry 8100 Scout applications,
2. In the logging section of the config file, change the level value from INFO to DEBUG.
Avaya WLAN 8100 Troubleshooting Guide
navigate to the 8100Scout.exe.config file.
Important:
If you followed the default install options when you installed the Sentry 8100 Scout
application, you can find the configuration file in the following location:
C:\Program Files (x86)\Conveyant Systems\Sentry 8100 Scout
\8100Scout.exe.config
An example of this portion of the configuration file is shown in the following code
sample.
<log4net></log4net>
<!--Only one root logger element may only be defined and it must be a
child of <log4net>
element. The root logger is the root of the logger hierarchy. All
loggers ultimatly
inherit from this logger.-->
<root>
<!--Root Element has no attributes-->
<level value="DEBUG" />
<!--Optional element, maximum of one allowed. Defines the
logging level for this logger.
This logger will only accept event that are at this level
of above.-->
<appender-ref ref="LogFileAppender"/>
<!--<appender-ref ref="LogFileAppender" />
<!--Zero or more elements allowed. Allows the logger to refere
nce appenders by name.-->
</root>
<!--Appenders may only be defined as child elements f the <log4net>
Troubleshooting the E911 feature
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