Table of Contents
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- 1 Product Features
- 2 Product Installation Guide
- 3 Product Operation - Powering on and off
- 4 Product Operation - Setting Temperature
- 5 Product Operation- Setting Sterilization Mode
- 6 Product Maintenance
- 7 Error Codes and Troubleshooting
- 8 Instructions for Self-Diagnosis and Taking Action
- Download this manual
Comfort-Mate
™
MODEL
EQM301-SSUS/QSUS/KSUS
Please read the user manual carefully in order to use the product as intended.
Store this manual in a place where it can easily be found.
There may be a change in appearance or dimensions of the product without
prior notice for improvement of product quality.
Purchased product may not be e actly as shown in gures in the manual.
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Table of Contents
Related Manuals for Navien Comfort-Mate EQM301-QSUS
Summary of Contents for Navien Comfort-Mate EQM301-QSUS
- Page 1 Comfort-Mate ™ MODEL EQM301-SSUS/QSUS/KSUS Please read the user manual carefully in order to use the product as intended. Store this manual in a place where it can easily be found. There may be a change in appearance or dimensions of the product without prior notice for improvement of product quality.
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Page 2: Table Of Contents
Product Introduction Safety Precautions Product Features Product Components Names of Each Part Product Installation Guide Product Operation - Powering On and Off Product Operation – Setting Temperature Product Operation – Setting Operation Time Product Operation – Setting Child-Lock Product Operation – Setting Sterilization Mode Product Operation –... -
Page 3: Product Introduction
Hydronic bed warming pad by KD Navien, the leader in condensing boiler in Korea Cutting Edge Technology of KD Navien/ Advanced Temperature Control Technology/ Apply proven temperature control technology (Navien’s Temperature Technology) - Customized optimal temperature for individual through an intelligent dual temperature function that precisely controls temperatures of left/right at intervals of 1 . -
Page 4: Safety Precautions
Safety Precautions Please read the safety precautions and follow the instructions carefully as they are for prevention of potential accidents and hazardous conditions. Failure to follow all safety guidelines can result WARNING in severe injury or death. Failure to follow all safety guidelines can result CAUTION in minor or moderate injury. - Page 5 Please follow the instructions when using the product. WARNING/CAUTION/ WARNING/CAUTION/ ACTIONS PROHIBITED ACTIONS PROHIBITED This product is exclusively for120V/ Do not bend, pull, or tie the power 60Hz. You must use an appropriate cord by force. power plug for each country with an There is a danger of electric shock or re.
- Page 6 Please follow the instructions when using the product. WARNING/CAUTION/ WARNING/CAUTION/ ACTIONS PROHIBITED ACTIONS PROHIBITED Do not use near electric heating If there is a leakage from a heating appliances, such as gas stoves or unit or pad, please pull out the power heaters.
- Page 7 Please follow the instructions when using the product. WARNING/CAUTION/ WARNING/CAUTION/ ACTIONS PROHIBITED ACTIONS PROHIBITED Make sure to use the pad with a provid- If there is an error code or opera- ed pad cover or pad/blanket. tional issue occurs while using the product, immediately disconnect the There is a risk of mild burns.
- Page 8 Please follow the instructions when using the product. WARNING/CAUTION/ ACTIONS PROHIBITED ACTIONS PROHIBITED Firmly fasten the joint of the heating Place the heating unit on a at surface. unit and the pad, and be careful not The product may not operate as the balance sensor, to bend or step on the connecting located at the bottom of the heating unit, operates.
- Page 9 Please follow the instructions when using the product. CAUTION/ CAUTION ACTIONS PROHIBITED Do not clean the heating unit with If not using the product for a prolonged chemicals such as benzene, thinner, period, store the product after getting or alcohol, or with general detergent. the water out by ipping the heating unit and using the water removal kit.
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Page 10: Product Features
Product Features 1. Left/right separated heating (Dual Temperature) - Support dual temperature mode which enables a customized optimal sleep temperature for individuals on the right and left side of the pad at an interval of 1 (1.8 ). Dual temperature function is available only for Queen and King size. Over 95°F(35 ) is recommended when using the dual temperature mode. -
Page 11: Product Components
Product Components Heating Unit Pad Cover Remote Control Instruction Manual Water Removal Kit The shape and color of the remnant water removal kit can differ based on speci cations. 1SET Storage Bag for Heating Unit/Pad... -
Page 12: Names Of Each Part
Names of Each Part Heating Unit... -
Page 13: Remote Control
Display Window / Heating Unit Controller - / + Control Button 4-level Water Level Inspection Lamp Indicator Lamp High Temperature Caution Lamp Child-lock Button Sterilization Button Timer Button Power Button Remote Control The single-type does not support dual temperature function. The battery used is CR2032. -
Page 14: Product Installation Guide
3. Connect the heating unit and the hose of the pad. click! Lay down the hose of the pad at facing the Navien Logo upward without tangling, and push the pad hose connector to the back of the heating unit water outlet/inlet connector rmly all the way until you hear a click sound. -
Page 15: Product Operation - Powering On And Off
Product Operation – Powering On and Off Controlling at Heating Unit Power can be turned on and off by touching the ] button of the heating unit. When powering on for the rst time, the default temperature for dual mode is at 95 (35 ), and the current temperature is displayed on the display window. -
Page 16: Product Operation - Setting Temperature
Product Operation – Setting Temperature Heating temperature can be set differently on the right and left for 82~113 (28 ~ 45 ). If used for sleep or for a prolonged period, the recommended temperature is 91°F for slim type pads and 95°F (35 ) for cushion type pads. For safety reasons, the high temperature entry mode is applied if the setting temperature is over 100°F, and the high temperature warning lamp is turned on. -
Page 17: Product Operation - Setting Operation Time
Product Operation – Setting Timer The timer can be set for 3 to 12 hours, and it is automatically powered off after the set time is passed. Controlling at Heating Unit Touch the [ ] button and time starts blinking on the R display window. Set the desired time by touching the -/+ buttons on the R display window. -
Page 18: Product Operation - Setting Child-Lock
Product Operation – Setting Child-lock (Lock Mode) The child-lock (lock mode) can be set in order to prevent accidents caused by malfunction by infants or children. Controlling at Heating Unit Touch the [ ] button for 2 seconds to activate the child-lock mode. -
Page 19: Product Operation- Setting Sterilization Mode
Product Operation– Setting Sterilization Mode Sterilization mode can be set in order to sterilize existing bacterium and microorganisms in water. Sterilization Mode can ONLY be controlled at heating unit. Touch the [ ] button for 2 seconds to initiate sterilization mode. When sterilization mode is activated, the remaining time is shown on display window showing minutes and seconds. -
Page 20: Product Storage
Product Storage If you want to store the product, separate the heating unit and the pad and follow below steps How to Maintain and Store the Heating Unit 1. Turn off the heating unit and unplug from the power outlet, then separate the heating unit and the pad. - Page 21 How to Store a Pad 1. Remove the water inside the pad. Prepare a waterspout (about 1.5 ) to receive the water from the pad. Hold the end of the hose and connect the water removal kit provided at the time of purchase.
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Page 22: Product Maintenance
Product Maintenance How to Maintain & Clean a Heating Unit - Wet and squeeze a soft cloth in lukewarm water and clean lightly. - Do not clean the display window and the heating unit controller with an alkaline detergent. - Do not clean the surface of the heating unit using sulfuric acid, hydrochloric acid, or organic solvents (thinner, kerosene, acetone, etc.). -
Page 23: Error Codes And Troubleshooting
Error Codes and Troubleshooting If an error code is constantly displayed on the display window, receive an inspection by contacting the Navien customer support center in the US. (877-689-1541). Error Error Description Cause Action to Be Taken Code Replenish the water... -
Page 24: Instructions For Self-Diagnosis And Taking Action
Instructions for Self-Diagnosis and Taking Action If there is a problem with the product, please check the following rst. If the problem continues after checking, please contact customer support center (877-689-1541, US). Symptom Cause Action to Be Taken Check whether the connector of the pad Poor connection between has been connected until there is a "click"... -
Page 25: Detailed Speci Cations And Standards
76.8 x 65 (in) King 1,950 x 1,650 ( ) Operation Method Motor Rotation Type (BLDC Motor Applied) Manufacturer / KD Navien, Inc. / Korea Manufacturing Country Certi cation Pad size may differ for each product. (Product size ± 20 ) - Page 26 memo...
- Page 27 Comfort-Mate ™ MODEL EQM301-SSUS/QSUS/KSUS...
- Page 31 30cm...
- Page 43 EQM301-SSUS/QSUS/KSUS...
- Page 47 30cm...
- Page 59 Warranty Exclusions to install in strict compliance with the Installation Manual procedures. Product purchased through a supplier or distributor not authorized by Navien. addition of any non-approved components, relocating or moving the Product from its original installation site, or any accidental or intentional damage to the Product.
- Page 60 1-877-689-1541 2017.08.11...