Troubleshooting - Panasonic KX-HDV430 Operating Instructions Manual

5.5 Troubleshooting

General Use
Issue
The display is blank.
The unit is not
performing properly.
I cannot hear a dial
tone.
I cannot cancel the
phonebook lock.
I forgot my
password.
The date and time
are not correct.
The Message/Ringer
lamp is lit.
The KX-HDV20 will
not turn on.
Document Version: 2017-08
Possible Cause
The unit is not receiving power.
Cables or cords are not
connected properly.
Your connection settings are
incorrect.
An error has occurred.
—
The password you entered was
incorrect.
—
—
You received a voice message
while you were on the phone or
away from your desk.
The KX-HDV330 / KX-HDV430 is
receiving power via Power-over-
Ethernet (PoE).
Solution
The unit is not designed to function when
there is a power failure. Make sure that the
device supplying PoE is receiving power and
that the Ethernet cable is properly
connected. (If you are using a PoE hub, the
number of devices that you can connect
simultaneously is limited by the amount of
power supplied by the hub.) If an AC adaptor
is connected, confirm that the AC adaptor is
connected and receiving power.
Check all connections.
•
Consult your administrator to confirm that
your settings are correct.
•
If the problem persists, consult your
dealer.
Restart the unit.
Confirm that the LAN cable is properly
connected.
Enter the correct password.
Consult your administrator or dealer.
Adjust the date and time of the unit.
Check the voice message.
Connect the KX-HDV330 / KX-HDV430 to an
AC power outlet using the optional AC
adaptor.
5.5 Troubleshooting
Operating Instructions 133