Sharp AQUOS Crystal Sprint User Manual

Sharp AQUOS Crystal Sprint User Manual

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AQUOS Crystal

User Guide

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[sprint_HDK_PB25_ug_en_060214_d2]

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Table of Contents
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Summary of Contents for Sharp AQUOS Crystal Sprint

  • Page 1: User Guide

    AQUOS Crystal User Guide [UG template version 14b] [sprint_HDK_PB25_ug_en_060214_d2]...
  • Page 2: Table Of Contents

    Table of Contents Introduction..............................1 About the User Guide..........................1 Before Using Your Phone ......................1 Descriptions in the User Guide ..................... 1 Screenshots and Key Labels ......................1 Other Notations ..........................1 How to Use This Guide ......................... 1 Header and Toolbar Areas ......................
  • Page 3 Format SD Card .......................... 13 Charge the Battery ..........................15 Turn Your Phone On and Off ......................18 Use the Touchscreen .......................... 19 Activate Your Phone ........................... 23 Complete the Setup Screens ......................24 Basic Operations ............................26 Basics ..............................26 Home Screen and Applications (Apps) List ................
  • Page 4 Get Help with Google Play ......................65 Lock and Unlock Your Screen ......................66 Update Your Phone..........................68 Update Your Phone Software ..................... 68 Your Phone Interface ..........................73 Home Screen Basics........................... 73 Home Screen Layout ........................73 Extended Home Screens ......................74 Status Bar ............................
  • Page 5 Call Settings ............................104 Contacts ............................105 Add a Contact ........................... 105 Check Contacts ......................... 109 Contacts Screen Layout ......................111 Edit a Contact..........................112 Delete a Contact ........................113 Share a Contact ........................115 Import Contacts ..........................117 Import Contacts from SD Card ....................117 Back Up Contacts ..........................
  • Page 6 Set Up an Email Account ......................158 Add an Email Account ....................... 159 Add an Exchange ActiveSync Account ..................163 Compose and Send Email ......................165 Open New Email Messages...................... 167 Open Email Messages ......................168 Delete an Email Account ......................170 Manage Your Email Inbox ......................
  • Page 7 Share Videos on YouTube ......................204 Camera Settings ..........................206 Switch Cameras ........................206 Set Camera Functions ......................209 Useful Features ............................211 Sprint Direct Connect Now App ......................211 Before Making Your First Direct Connect Call ................211 Direct Connect Numbers ......................212 Direct Connect Contacts ......................
  • Page 8 Install the Twitter App on Your Phone ..................249 Tweet on Twitter ........................249 Facebook ............................250 Install the Facebook App on Your Phone ................. 250 Use Facebook ........................... 251 YouTube ............................252 View YouTube Videos ....................... 252 Post a Video to YouTube ......................252 Google Play Music App ........................
  • Page 9 Setting the Carrier ..........................296 Activate Sprint Worldwide Service on Your Account ................ 298 Enable Global Roaming Mode ......................298 Make and Receive Worldwide Calls ....................301 Calls to Landline Phones/Wireless Phones in Country of Stay ..........301 Sprint International Voicemail Service ....................303 Set Up Your Voicemail Access Number for International Use ..........
  • Page 10 Lock Screen Settings ........................351 Screen Lock ..........................351 Disable the Screen Lock ......................356 Screen Security Options ......................358 Language & Input Settings ........................ 360 Backup & Reset ..........................363 Accounts ............................366 Date & Time Settings ........................369 Accessibility Settings.........................
  • Page 11: Introduction

    Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new AQUOS Crystal. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read “Get Started”...
  • Page 12: Topic Area

    Topic Area [content from Flare project] Contents and Index Area [content from Flare project] Resizing Areas [content from Flare project] Access Instructions on Phone [content per instructions of each carrier] These topics will help you find help on your new phone and will introduce the basics of using your phone’s touchscreen if you are a new user.
  • Page 13: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features. Part Description Allows you to plug in either a stereo headset or an optional headset for...
  • Page 14 Part Description Takes pictures and records videos while facing the screen, and allows Self Camera Lens you to video conference. Displays all the information needed to operate your phone, such as the Touchscreen call status, the Contacts list, and the date and time. Also provides one- touch access to all of your features and applications.
  • Page 15: Keys

    Keys The following illustration outlines your phone’s keys. Part Description Lets you turn the phone on or off or turn the screen on or off, or switch Power Key your phone to silent mode, vibration mode, or airplane mode. Allows you to adjust the ringtone or media volume or adjust the voice Volume Key volume during a call.
  • Page 16: Sim Card

    ● Make sure not to cover the mic with your finger etc. when you talk on the phone. ● When an earphone (commercially available) is connected to the phone, sound is from the earphone instead of by the Direct Wave Receiver. ●...
  • Page 17 If your phone has become warm, insert after it has cooled. May cause burns. 1. Remove the battery cover.  Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove.
  • Page 18: Phone Memory/Sd Card

    3. Attach the battery cover.  Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Phone Memory/SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB.
  • Page 19: Insert Sd Card

    Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. If your phone has become warm, insert after it has cooled. May cause burns. 1.
  • Page 20: Unmount Sd Card

    3. Attach the battery cover.  Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Unmount SD Card Always unmounts the SD card before removing it from your phone. 1.
  • Page 21: Remove Sd Card

    2. Touch Storage. 3. Touch Unmount SD card > OK.  The menu option name changes from Unmount SD card to Mount SD card. The card is now unmounted. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
  • Page 22 1. Remove the battery cover.  Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Remove SD card. ...
  • Page 23: Format Sd Card

     Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. ■...
  • Page 24 3. Touch Erase SD card. 4. Touch Erase SD card. Get Started...
  • Page 25: Charge The Battery

    5. Touch Erase everything.  All data on the SD card is erased, and the card is formatted and mounted for use on your phone. Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer.
  • Page 26 Storage: To help maintain performance and life of internal battery, do not store in the following conditions. ● Full (immediately after charging is complete) ● Exhausted (too low for phone to turn on) Periods of disuse: Phone may become unusable or files/settings may be affected. Charge phone to approximately 40% at least once every 6 months before leaving stored for long periods.
  • Page 27  Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 3. Plug the AC adapter into a household AC outlet. ...
  • Page 28: Turn Your Phone On And Off

     Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 2. Insert the USB plug on the micro USB cable for PC into the USB port on your computer. ...
  • Page 29: Use The Touchscreen

    Turn Your Phone Off 1. Press and hold the Power key to open the phone options menu. 2. Touch Power off to turn the phone off.  Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures.
  • Page 30: Touch And Hold

    Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Get Started...
  • Page 31: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
  • Page 32: Pinch And Spread

    Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
  • Page 33: Activate Your Phone

    Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
  • Page 34: Complete The Setup Screens

    • Touch Activate to override auto-activation and start the manual activation wizard. • Follow the on-screen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
  • Page 35 • Sign in – Enter your Gmail address and password and touch Sign in to sign in to your current Google Account. • Get an account – Follow the instructions to sign up for a new Google Account. There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+, and an option to enable purchases from the Google...
  • Page 36: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. For information about using the home screen, see Home Screen Basics.
  • Page 37: Select Options And Navigate Screens

    Select Options and Navigate Screens Touch icons, onscreen keys, and other items to open or activate the assigned function. ● Touch to return to the previous screen. Menu Operations You can display options menus using the menu key, any app-specific menu icon, or by touching and holding a screen area, depending on your current app.
  • Page 38: Phone Settings Menu

    ■ Touch to view available settings and options. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. Basic Operations...
  • Page 39: Portrait And Landscape Screen Orientation

    ■ From home, touch > Settings For more information, see Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. ●...
  • Page 40: Capture Screenshots

    Capture Screenshots You can use your phone’s Power key and Volume key (down) to capture screenshots. ■ Press and hold the Power key and Volume key (down) at the same time to capture a screenshot of the current screen.  The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery.
  • Page 41: Apps List

    1. From home, touch  The apps list opens. 2. Touch an app icon to launch the corresponding application.  The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
  • Page 42 Function/Service [icon] 1Weather [description] [icon] Apps Unlimited [description] [icon] BaconReader [description] Use basic math, percent, and root operations. Includes memory function for a Calculator variety of operations. Check a calendar and manage a scheduled events. Toggle between day, week, and month calendar views. You can also sync online with Google Calendar Calendar.
  • Page 43 Function/Service [icon] Eureka [description] You can view and edit pictures or videos taken with your phone or Gallery downloaded, as well as share them with friends. [icon] GLMS [description] Allows you to use Gmail, Google’s email service, anywhere and at any time. Gmail Enter keywords to search mail and add labels to sort your mail.
  • Page 44 Function/Service [icon] Mobile Zone [description] NASCAR Mobile is the official app of NASCAR. This app provides easy [icon] NASCAR enjoyment of the latest news, videos, LIVE NASCAR events, Live Leaderboard, etc. [icon] NBA [description] Enjoy FM radio. Check album covers and music information, purchase new NextRadio favorites, share music on Facebook or Twitter, etc.
  • Page 45: Phone Number

    Function/Service [icon] Play Services [description] Download a variety of apps (free/paid) from Google Play. Change your phone Play Store setting for manual/automatic updating of downloaded apps. [icon] Scout [description] You can change and check all phone settings, including sound/vibration, wallpaper/display, basic settings, as well as app settings for calls, email, and Settings browser.
  • Page 46 1. From home, touch > Settings 2. Touch About phone. Basic Operations...
  • Page 47: Silent Mode/Airplane Mode

    3. Touch Status.  You will see the number. Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you.
  • Page 48 1. Press and hold the Power key to display the device options menu. 2. Touch  Your phone is now in silent mode. To restore sound settings: Basic Operations...
  • Page 49: Airplane Mode

    1. Press and hold the Power key to display the device options menu. 2. Touch  Your phone’s sound settings are now restored. Airplane Mode Airplane Mode Cautions ® If you turn on airplane mode while Wi-Fi and Bluetooth are enabled, connectivity with either is then disabled.
  • Page 50 ® If Wi-Fi or Bluetooth are turned on after turning on airplane mode, you can connect with Wi-Fi or ® Bluetooth even while in airplane mode. Use these functions after confirming that communication is permitted in your location. Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
  • Page 51: Enter Text

    2. Touch Airplane mode.  Your phone’s wireless connection features are now restored. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboards Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appears automatically onscreen when you touch a text entry field, and they can be used in either portrait or landscape mode.
  • Page 52 Assigning Google Keyboard for Text Entry 1. From home, touch > Settings > Language & input. 2. Touch the Google Keyboard check box. (Enabled when the check mark is entered) Basic Operations...
  • Page 53: Swype

    Using Google Keyboard ● Touch to change the case of the text. Touch twice quickly to switch to all capitals. ● If you make a mistake, touch to delete incorrect characters. ● Touch to switch to a keyboard for entering symbols. ●...
  • Page 54 Assigning Swype for Text Entry 1. From home, touch > Settings > Language & input. 2. Touch the Swype check box. (Enabled when the check mark is entered) Basic Operations...
  • Page 55: Using Swype

    Using Swype 1. Touch the text entry field to display the onscreen keyboard. 2. Slide your finger slowly across each letter of the word you want to input. 3. Release your finger when the word you want is displayed in the floating preview or in the middle of the suggestion strip.
  • Page 56: Google Voice Typing

    For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard display and then touch How to Swype. You can also visit swype.com for more information. Google Voice Typing Google Voice typing uses Google voice recognition to convert speech to text.
  • Page 57: Tips For Editing Text

    2. Speak into the phone.  If the text is incorrect, touch DELETE.  Touch English (US) (depends on selected language) to switch to the language that Google Voice typing is to recognize. Select the language you want to use beforehand by touching Add more languages and clearing the check box.
  • Page 58 1. In a text entry field, touch and hold or touch the text twice quickly. 2. Drag to the left or right to select the desired text.  Touch to select all text. Basic Operations...
  • Page 59: Google Account

    3. Touch an option at the top of the screen.  Cut: Remove the selected text and saves it to the clipboard.  Copy: Copy the selected text to the clipboard.  Paste: Insert the last copied or cut text into the current field. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications.
  • Page 60: Create A Google Account Online

    Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2.
  • Page 61 2. Touch Google and then touch New. 3. Enter your First name and Last name, and then touch Basic Operations...
  • Page 62 4. Enter a desired Username, and then touch 5. When prompted, enter and reenter a password and then touch 6. Touch Set up recovery options, and then enter a phone number and secondary email address. Specify your region and then touch Basic Operations...
  • Page 63  If you touched Not now, proceed to step 7. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email.
  • Page 64 8. Touch I accept, enter the displayed text, and then touch 9. Touch Not now.  To use Google+, touch Get started and follow the onscreen instructions. Basic Operations...
  • Page 65: Sign In To Your Google Account

    10. Touch NOT NOW.  To specify a payment method, touch Add credit or debit card/Redeem, then Continue, and then follow the onscreen instructions.  You are signed in to your Google Account, and your phone will be synchronized with it. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
  • Page 66 2. Touch Google, and then touch Existing. 3. Enter your Gmail username and password, and then touch Basic Operations...
  • Page 67 4. After touching OK in the confirmation screen, touch Not now.  To use Google+, touch Get started and follow the onscreen instructions. 5. Select whether to back up your system settings, etc. to your Google Account, specify whether to receive news and other information from Google Play, and then touch Basic Operations...
  • Page 68: Google Play Store

    6. Touch NOT NOW.  To specify a payment method, touch Add credit or debit card/Redeem, then Continue, and then follow the onscreen instructions. Google Play Store Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
  • Page 69: Find And Install An App

    information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.
  • Page 70 3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you’re interested in, and touch the name.  Browse through featured apps. Scroll through the list of featured apps when you open Google Play.
  • Page 71: Request A Refund For A Paid App

    Purchasing Applications Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
  • Page 72 2. Touch > My apps. 3. Touch the app you want to update, and then touch Update > Accept.  The app update is downloaded and installed. Basic Operations...
  • Page 73 Set Automatic App Updates 1. From home, touch > Play Store 2. Touch > My apps. 3. Touch the app you want to set for auto-update, and then touch > Auto-update. (Enabled when the check mark is entered) Basic Operations...
  • Page 74: Uninstall An App

     The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, touch >...
  • Page 75: Get Help With Google Play

    2. Touch > My apps. 3. On the Installed screen, touch the app you want to uninstall, and then touch UNINSTALL > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
  • Page 76: Lock And Unlock Your Screen

    1. From home, touch > Play Store 2. Touch > HELP.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
  • Page 77: Turn The Screen Off When Not In Use

    Turn the Screen Off When Not in Use ■ To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle.
  • Page 78: Update Your Phone

     The screen is unlocked.  If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings >...
  • Page 79 3. Touch > Sync now to sync your Exchange Mail Account information. To back up stored text messages: 1. From home, touch > Messaging 2. Select the text message from the list to view the message thread. 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears.
  • Page 80 1. From home, touch > Settings 2. Touch System updates to use the following options:  Update PRL: Download the latest Preferred Roaming List (PRL), used by your phone to access the network.  Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone.
  • Page 81  Update Sharp software: Upgrade to the latest software available for your phone. – or – 1. Locate the System Update Available icon ([icon]) in notifications. [illustration] 2. Drag the status bar down. 3. Touch [icon] to open the System Updates screen.
  • Page 82 2. Locate the Baseband version read-only field. Basic Operations...
  • Page 83: Your Phone Interface

    Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 84: Extended Home Screens

    Item Description The status area of the status bar (on the right) displays phone and service Status Area status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widgets are self-contained onscreen apps that reside on your phone’s home Widget screen.
  • Page 85 Status Bar Layout Main Notification Icons Icon Notification [icon] new emergency notification [icon] arriving call/mail [icon] on hold missed call new voicemail new email new Gmail new text or MMS message new Hangout message new Sprint Zone message Your Phone Interface...
  • Page 86 Icon Notification event USB connection alarm warning update available update downloading update successful keyboard active obtaining location information ® Bluetooth data receive request SD card unmounted reading SD card capturing screenshot capturing screenshot using Clip Now screenshot failed Your Phone Interface...
  • Page 87 Icon Notification more notifications available (drag down to view) Main Status Icons Icon Status ® Bluetooth active ® Bluetooth connection GPS active ® Wi-Fi active downloading vibrate speakerphone active network (full signal) network (roaming) [icon] Out of service area Sprint Spark enhanced 4G LTE data service airplane mode Your Phone Interface...
  • Page 88: Notifications Window

    Icon Status sync active alarm set battery (charging) battery (full charge) Notifications Window Drag the status bar down to open the notifications window. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Window ■...
  • Page 89: Customize The Home Screen

    – or – ■ Touch to close the notifications window. Notifications Window Layout The notifications window gives you access both to notifications and the quick settings menu. Quick Settings Menu Layout The quick settings menu lets you check the status of the phone and services and change settings by directly accessing the various settings menus.
  • Page 90: Change The Wallpaper

    Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. ● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove. ●...
  • Page 91: Add Shortcuts To The Home Screen

    3. Touch Set wallpaper.  The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Drag the wallpaper or pinch/spread the screen to reduce/enlarge the wallpaper so it is centered in the screen. Note: If you select Live Wallpapers, before you touch Set wallpaper, you can touch Settings to select custom animation settings, etc., for the live wallpaper.
  • Page 92: Add Widgets To The Home Screen

    1. From home, touch  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. ...
  • Page 93: Add Folders To The Home Screen

    1. From home, touch  The Apps list opens. 2. Touch the WIDGETS tab at the top of the Apps list. 3. Touch and hold a widget icon.  The icon will disengage and you will see thumbnails of your home screens. 4.
  • Page 94  A new folder is created. Call Settings 2. To create a name, touch the folder, then Unnamed Folder, and enter a name. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.
  • Page 95: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 96 2. Touch the number keys on the dialpad to enter the phone number.  As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number. ...
  • Page 97: Call Emergency Numbers

     The phone dials the number. The call begins when the other party answers. 4. To end the call, touch [illustration]  The call ends. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1.
  • Page 98 is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, drag [Call_icon] to [Answer_call_icon] to answer it. [illustration] ...
  • Page 99: In-Call Screen Layout And Operations

     You can edit the reject messages through the Call settings menu. From the phone app, touch > Call settings > Set reject messages and edit or create the reject messages. In-Call Screen Layout and Operations While you’re on a call, you will see a number of onscreen options. Misoperation Prevention Screen Your phone switches to the Misoperation Prevention screen during a call.
  • Page 100 ● End call: End the current call. ● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).  Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.) ...
  • Page 101: Place Calls From Contacts/Call History

    Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area.
  • Page 102: Call From Call Logs

    2. Touch a contact and then touch the number you want to call.  The phone dials the number. The call begins when the other party answers. 3. To end the call, touch [illustration]  The call ends. For additional information on Contacts, see Contacts. Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
  • Page 103 1. From home, touch > Phone to display the phone app. 2. Touch to display the Call logs list.  The call logs list appears. Phone App...
  • Page 104: Optional Services

    3. Touch Call of the entry you want to call.  The phone dials the number. The call begins when the other party answers.  Touch an entry to display the call details. 4. To end the call, touch [illustration] ...
  • Page 105 1. From home, touch > Phone > 2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to:  Create your password.  Record your name announcement.  Record your greeting.
  • Page 106: Visual Voicemail

    Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail.
  • Page 107: Review Visual Voicemail

    Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. 3.
  • Page 108: Visual Voicemail Options

    2. Swipe your finger left or right to display the next or previous message. [illustration] You can navigate through voicemail messages as frequently as you’d like. You can even move to the next or previous message before you’re finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
  • Page 109 1. From home, touch > Voicemail 2. Touch > Settings. [illustration]  You will see the voicemail settings menu. 3. Select an option to change its settings.  Manage subscription  Auto forward to email  Personalize voicemail  Notifications ...
  • Page 110  Updates  About Voicemail Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, touch >...
  • Page 111: Caller Id Blocking

    1. From home, touch > Voicemail 2. Touch > Settings > Display name. 3. Touch the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Touch OK to save your information. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call.
  • Page 112: Conference Calling

    To respond to an incoming call while you’re on a call: ■ Slide to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Touch Swap. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call.
  • Page 113: Call Forwarding

    3. When you’re connected to the second party, touch Merge. Your conference call is now in session. 4. To end the three-way call, touch Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected.
  • Page 114: Call Settings

     You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. From home, touch > Phone > 2. Touch 3.
  • Page 115: Contacts

    2. Touch > Settings.  The call settings menu appears. 3. Configure your options.  Touch a menu item to display its options.  Select your options and follow the prompts to set them.  Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google...
  • Page 116 1. From home, touch > People  You will see the Contacts list. 2. Touch Add Contact to add a contact.  The Add Contact screen appears.  When a screen for selecting where to add the contact appears, follow the onscreen instructions to continue.
  • Page 117 3. Use the keyboard to enter as much information as you want.  : Touch the picture icon to assign a picture to the contact.  Name  Phone  Email  Address  Date  Group name  Add another field: Touch Add another field to include additional information such as IM address, Notes, Nickname, Website, etc.
  • Page 118: Save A Phone Number

    4. When you have finished adding information, touch DONE.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. From home, touch > Phone > Phone App...
  • Page 119: Check Contacts

    2. Enter a phone number and touch Add to contacts. 3. To add the number to an existing contact, touch the contact you want to add to. To add a new contact, touch CREATE NEW CONTACT.  For an existing contact, touch the contact name, select a number type for the new number, and then touch OK.
  • Page 120 1. From home, touch > People  You will see the Contacts list. 2. Touch a contact to view its details.  The contact’s detailed listing appears. Phone App...
  • Page 121: Contacts Screen Layout

    Contacts Screen Layout The following illustration shows your Contacts app layout and describes the various features. Item Description Favorites tab Show favorite contacts. All contacts tab Show all contacts. Show contact groups. Groups tab Contact Touch to show contact’s details. Touch to show simplified information.
  • Page 122: Edit A Contact

    Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, touch > People  You will see the Contacts list. 2.
  • Page 123: Delete A Contact

    3. Touch > Edit. 4. Touch any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then touch DONE.  Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type.
  • Page 124 1. From home, touch > People  You will see the Contacts list. 2. Touch a contact to view its details.  The contact’s detailed listing appears. Phone App...
  • Page 125: Share A Contact

    3. Touch > Delete. 4. Touch OK.  The contact is deleted. Share a Contact ® You can quickly share contacts using Bluetooth , email, Gmail, or text messaging. Phone App...
  • Page 126 1. From home, touch > People  You will see the Contacts list. 2. Touch a contact to display it, and then touch > Share.  You will see the Share contact via menu. Phone App...
  • Page 127: Import Contacts

    3. In the Share contact via menu, select a method: ®  Bluetooth to send the information via Bluetooth . See Bluetooth® for information on pairing ® and sending via Bluetooth  Drive to upload the information to your server. Enter a document title, select an account, then a folder, and then touch OK.
  • Page 128 Before Importing Contacts from SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See Phone Memory/SD Card SD card information. Import Contacts from SD Card 1.
  • Page 129: Back Up Contacts

     You will see the Import/export contacts menu. 3. Touch Import from storage. 4. Follow the onscreen instructions to complete the import.  The contacts are imported and stored in your phone.  If several accounts with contacts to import are displayed, select the desired account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up for re-import if needed.
  • Page 130: Back Up Contacts To Sd Card

    Back Up Contacts to SD Card You can back up your contacts to an installed SD card. Before Backing Up Contacts to SD Card Insert an SD card before backing up your contacts. See Phone Memory/SD Card for SD card information. Back Up Contacts to SD Card 1.
  • Page 131 2. Touch > Import/export.  You will see the Import/export contacts menu. 3. Touch Export to storage. Phone App...
  • Page 132 4. Touch OK to confirm the export.  The contacts are exported and saved to the installed SD card. Phone App...
  • Page 133: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 134 2. On the Messaging screen, touch New message  The New message screen opens. 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed.
  • Page 135: Send A Multimedia Message (Mms)

    4. Touch the Type message field, and then start composing your message. Note: A counter appears above the ( ) to tell you how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5.
  • Page 136 1. From home, touch > Messaging 2. On the Messaging screen, touch New message  The New message screen opens. 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma.
  • Page 137  Touch the icon, and then select the contacts to whom you want to send the message. Note: You can add a subject line by touching > Add subject. 4. Touch the Type message field, and then start composing your message. Messaging and Internet...
  • Page 138 5. Touch Attach 6. In the Attach window, select from the following file attachments:  Pictures. Attach a stored picture.  Capture picture. Take a picture and attach it.  Videos. Attach a stored video.  Capture video. Capture a video and attach it. ...
  • Page 139  Record audio. Make a voice recording and attach it.  Contact. Select a contact from your phone.  Slideshow. Create a slideshow and attach it. See Create a Slideshow for details. 7. To make changes to your attachment, touch Replace. You can also touch Remove to start over. 8.
  • Page 140: Create A Slideshow

    Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you’re composing, touch Attach > Slideshow. 2. To compose your slideshow, do any of the following:  Add a new slide.
  • Page 141: Save And Resume A Draft Message

     Add a slide. Touch > Add slide.  Choose the duration of the slideshow. Touch > Duration (XX sec).  Choose the layout of the slideshow. Touch > Layout (top/bottom).  When finished, touch Return to attach the slideshow to your message. 3.
  • Page 142 1. From home, touch > Messaging 2. On the Messaging screen, touch the message to resume editing it.  A draft will show “Draft” in red on the messaging screen. Messaging and Internet...
  • Page 143: New Messages Notification

    3. When you finish editing the message, touch New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.
  • Page 144 To return to the Messaging screen from a conversation, touch Note: To view the details of a particular message, in the conversation, touch and hold the message to open the options menu, and then touch View details. Note: If a message contains a link to a Web page, touch the message and then touch the link to open it in the Web browser.
  • Page 145 2. On the Messaging screen, touch a multimedia message or conversation to open it. 3. Touch the attachment to open it. [illustration]  If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts.
  • Page 146: Reply To A Message

    Reply to a Message 1. From home, touch > Messaging 2. On the Messaging screen, touch a conversation to open it. 3. Touch the Type message field at the bottom of the screen, enter your reply message, and then touch [illustration] ...
  • Page 147 Note: To reply to a text message with a multimedia message, open the text message, touch and then touch Add subject, or Attach . The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation.
  • Page 148 3. Touch and hold the message that you want to lock. [illustration] 4. Touch Lock on the Message options menu. A lock icon is displayed at the right hand side of the message. [illustration]  The message is locked. Delete a Conversation 1.
  • Page 149 2. On the Messaging screen, touch the conversation that you want to delete. 3. Touch > Delete thread. [illustration] 4. When prompted to confirm, touch Delete. Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box. [illustration] ...
  • Page 150 Delete Multiple Conversations 1. From home, touch > Messaging 2. On the Messaging screen, touch and hold the thread you want to delete and then touch another thread you want to delete. 3. Touch Delete and then touch Delete to confirm. Any locked messages will not be deleted unless you select the Delete locked messages check box.
  • Page 151: Text And Mms Options

     The multiple conversations are deleted. Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete. [illustration]  If the message is locked, touch Unlock on the options menu and hold the message to display the options menu again.
  • Page 152 1. From home, touch > Messaging 2. On the Messaging screen, touch > Settings. You can set the following: ● SMS Enabled: Set up an application used for sending and receiving SMS. STORAGE ● Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached.
  • Page 153: Create And Send Gmail

    ● Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation thread. (This does not include locked messages.) TEXT (SMS) MESSAGES ● Delivery reports: Receive a report on the delivery status of your message. MULTIMEDIA (MMS) MESSAGES ●...
  • Page 154 1. From home, touch > Gmail  The Gmail inbox opens. 2. In the inbox, touch Compose  The Gmail composition window opens. Messaging and Internet...
  • Page 155: Check Received Gmail Messages

    3. Enter the message recipient(s), subject, and message, and then touch Send  The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, touch > Add Cc/Bcc, and then add recipients. ● Attaching Pictures or Videos: In the mail composition window, touch >...
  • Page 156: Open Gmail Messages

    1. Drag the status bar down to display the notifications window. 2. Touch the new message from the notifications window.  The new Gmail message opens.  If you have two or more new Gmail messages, touching the notification opens the Gmail inbox.
  • Page 157 1. From home, touch > Gmail  The Gmail inbox opens. 2. Touch the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, touch , compose your reply message, and touch Send Messaging and Internet...
  • Page 158: Manage Gmail Messages

     To reply to all, touch > Reply all. ● Forwarding Gmail Messages: With the Gmail message open, touch > Forward, enter a recipient and an additional message, and touch Send Manage Gmail Messages Your phone give you control over how you manage your Gmail messages, with labels, thread management, search capabilities, adding multiple Google Accounts, and more.
  • Page 159: Archive Gmail Threads

    2. Touch and hold a conversation thread to add a checkmark to it, and then touch > Move to. 3. Touch a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again.
  • Page 160: Mute Gmail Threads

    1. From home, touch > Gmail  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.
  • Page 161: Delete Gmail Threads

    1. From home, touch > Gmail  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. Messaging and Internet...
  • Page 162: Search Gmail Messages

    1. From home, touch > Gmail  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch Delete  The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. Messaging and Internet...
  • Page 163 1. From home, touch > Gmail  The inbox opens. 2. Touch Search Messaging and Internet...
  • Page 164: Report Spam Or Phishing Gmail

    3. Enter your search text and touch  The search results appear. Touch a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1.
  • Page 165: Add Another Google (Gmail) Account

    2. Touch and hold a conversation thread to add a checkmark to it, and then touch > Report spam or Report phishing.  The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...
  • Page 166 2. Touch Google, and then touch Existing. 3. Enter your Gmail username and password, and then touch > OK. 4. Touch Not now. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then touch Messaging and Internet...
  • Page 167: Switching Between Gmail Accounts

    6. Touch NOT NOW. 7. Touch  You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app. Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1.
  • Page 168: Email

     The inbox opens. 2. Touch 3. Touch the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
  • Page 169: Add An Email Account

    1. From home, touch > Email  A popup window for adding an account appears if no email account has been previously set up. 2. Follow the onscreen instructions to set up your email account.  The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone.
  • Page 170 1. From home, touch > Email  The email inbox opens. 2. Touch > Settings. Messaging and Internet...
  • Page 171 3. Touch ADD ACCOUNT. 4. Follow the onscreen instructions to complete the account setup.  The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > ACCOUNTS menu. 1.
  • Page 172 2. Enter the Email address and Password for the email account and then touch Next.  Touching Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, touch Manual setup and enter your settings.
  • Page 173: Add An Exchange Activesync Account

    4. Enter an account name and a display name and touch Next to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
  • Page 174 1. From home, touch > Settings > Add account > Corporate or IMAP. 2. Enter the Email address and Password for the email account and then touch Manual setup. 3. Touch Exchange. Messaging and Internet...
  • Page 175: Compose And Send Email

    4. Configure the settings such as a server address and port number, and touch Next.  Username: Enter your network username.  Password: Enter your network access password (case-sensitive).  Server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator.
  • Page 176 1. From home, touch > Email  The email inbox opens.  If you want to switch to a different email account, touch the account name at the top of the screen and select another account. 2. Touch Compose  The email composition window opens. Messaging and Internet...
  • Page 177: Open New Email Messages

    3. Enter the message recipient(s), subject, and message. 4. Touch Send  The email message is sent. Open New Email Messages When new email arrives, you will see in the status bar. Messaging and Internet...
  • Page 178: Open Email Messages

    1. Drag the status bar down to display the notifications window. 2. Touch the new message from the notifications window.  The new email message opens.  If you have two or more new email messages, touching the notification opens the email inbox. Touch a message to open it.
  • Page 179 1. From home, touch > Email  The email inbox opens. 2. Touch the message you want to view.  The email message opens. Tip: Touch the account name at the top of the screen to switch to a different email account. 3.
  • Page 180: Delete An Email Account

    ● Forwarding Email Messages: With the email message open, touch > Forward, enter a recipient and an additional message, and touch Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone.
  • Page 181: Manage Your Email Inbox

    3. Touch > Remove account. 4. Touch Remove account again to confirm the deletion.  The account is deleted from your phone. Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. Messaging and Internet...
  • Page 182 View Your Email Inbox 1. From home, touch > Email  The email inbox opens. 2. Touch the email account at the top of the screen to select a different inbox, or touch Combined view to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time.
  • Page 183: Exchange Activesync Email Features

    Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. Synchronize Exchange ActiveSync Email You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email messages. Set Email Message Priority You can set the priority of email messages.
  • Page 184 Set Your Network Options 1. From home, touch > Settings > More… > Mobile networks > Preferred network type. 2. Select LTE/CDMA or CDMA.  The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected via Sprint Spark, the Sprint Spark icon appears in the status bar.
  • Page 185: Your User Name

    Your User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you network.
  • Page 186: Data Connection Status And Indicators

    2. Touch Update Profile.  Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicate the strength of the signal.
  • Page 187: Add A Bookmark

    ■ From home, touch > Chrome  The browser opens.  The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the SprintWeb home page.  You can also launch the browser by touching a URL in a text message, email message, or Gmail message.
  • Page 188 1. From home, touch > Chrome  The browser opens. 2. Navigate to the Web page you want to bookmark, and touch >  The add bookmark window opens. Messaging and Internet...
  • Page 189: View Browser History

    3. Check or change the bookmark title, URL, etc., and then touch Save.  The Web page is added to bookmarks. View Browser History Use the browser menu options to view your browsing history. 1. From home, touch > Chrome ...
  • Page 190: Open New Browser Tabs

    2. Touch > History.  The history window opens.  If you don’t see , drag the Web page down to display the address bar. 3. Touch an entry.  The Web page opens. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. Messaging and Internet...
  • Page 191 1. From home, touch > Chrome  The browser opens. 2. Touch Open tabs  The tabs window opens.  If you don’t see Open tabs , drag the Web page down to display the address bar. Messaging and Internet...
  • Page 192: Browser Settings

    3. Touch > New tab.  A new tab appears.  To switch tabs, touch one of the available thumbnails in the tabs window. Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, touch >...
  • Page 193 2. Touch > Settings, and customize your browser settings.  Your browser settings are saved. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
  • Page 194 SSL/TLS Cautions When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. XXXXXX. and the Certification Authorities XXXXX and XXXXXX make no guarantees whatsoever to users regarding security of SSL/TLS. Chrome Support ●...
  • Page 195: Camera And Video

    You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 8 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
  • Page 196 1. From home, touch > Camera  The camera viewfinder appears. 2. Aim the camera at your subject.  When you take a picture of people, the camera automatically recognizes the face of your subject and focuses on it (face detection function). ...
  • Page 197: Viewfinder Screen

    3. Touch  The shutter clicks and the picture is captured and saved to your phone or SD card. Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available).
  • Page 198: Record Videos

    ● GPS: Set whether to append location information. ● Size: Change the shooting size. ● NightCatch: Capture dark portions brightly. ● HDR: In backlit and other strong contrast scenes, enable shooting with reduced flaring or blackening out. ● Change Framing Adviser: Change Framing Adviser settings. ●...
  • Page 199  The camera viewfinder appears. 2. Move the selection slider to video camera.  The video shooting screen is displayed.  When prompted to confirm, follow the onscreen instructions to continue. 3. Aim the camera at your subject and then touch ...
  • Page 200: Video Shooting Screen

     The camera stops recording and the video is captured and saved to your phone or SD card. Video Shooting Screen The video shooting screen lets you view your subject and access video controls and options. ● Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available).
  • Page 201: View Pictures And Videos Using Gallery

    ● Camera/Video Switch: Switch between picture and video shooting. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping.
  • Page 202: Edit Pictures

    2. Touch an album (such as Camera).  The list of pictures and videos for the album opens.  To select another album, touch to return to the album list. 3. Touch an image to view the picture or video. ...
  • Page 203 Rotate and Save a Picture 1. From home, touch > Gallery  The album list opens. 2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the picture you want to rotate. Camera and Video...
  • Page 204: Crop A Picture

    4. Touch and then select either Rotate left or Rotate right.  The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1. From home, touch > Gallery  The album list opens. Camera and Video...
  • Page 205 2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the picture you want to crop. 4. Touch > Crop.  A crop box appears on the picture. 5. To adjust the crop box size, touch the edge of the box and then drag your finger inward to or outward to resize the crop box.
  • Page 206: Share Pictures And Videos

     To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired position. 6. Touch SAVE to apply the changes to the picture.  The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages.
  • Page 207: Send A Picture Or Video By Multimedia Message

    2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include.
  • Page 208 1. From home, touch > Gallery  The album list opens. 2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select.
  • Page 209: Send Pictures Or Videos Using Bluetooth

    4. Touch and then touch Messaging.  Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth ® You can select several pictures, videos, or both and send them to someone’s phone or your computer ®...
  • Page 210: Share Pictures And Videos On Facebook

    2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include.
  • Page 211 1. From home, touch > Gallery  The album list opens. 2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select.
  • Page 212: Share Pictures On Flickr

     For confirmation, check the status bar for the upload information. Share Pictures on Flickr You need to be logged in to your Flickr account to upload pictures. 1. From home, touch > Gallery  The album list opens. 2. Touch an album (such as Camera). ...
  • Page 213: Share Pictures On Picasa

    4. Touch , and then touch See all > Flickr. [illustration] 5. Add a description for the pictures and then touch Upload. Note: If you are not logged in to your Flickr account, you will be prompted to log in and download the Flickr Downloader application.
  • Page 214: Share Videos On Youtube

    2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include.
  • Page 215 1. From home, touch > Gallery  The album list opens. 2. Touch an album (such as Camera).  The list of pictures and videos for the album opens. 3. Touch the videos you want to share.  To select multiple videos, touch and hold an image to turn on multiple select. Touch all the videos you want to include.
  • Page 216: Camera Settings

    4. Touch , and then touch See all > Youtube.  If prompted, select an account and then touch OK. 5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Touch [Upload icon].  The upload is completed. Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
  • Page 217 1. From home, touch > Camera  The camera viewfinder appears. 2. Touch  The shooting mode list appears. Camera and Video...
  • Page 218 3. Touch a shooting mode.  The camera switches modes. The shooting modes are the following: Type Description Auto Automatically adjust the focus on the subject. Standard Standard mode. Portrait Suitable for portrait shooting. Night Portrait Suitable for nightscape portrait pictures. Scenery Suitable for landscape shooting.
  • Page 219: Set Camera Functions

    Type Description Mirror Use the in-camera to view yourself like a mirror (cannot take picture). Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. From home, touch > Camera  The camera viewfinder appears. ...
  • Page 220 3. Select your desired settings from the following options: Item Description Set the ISO speed. White Balance Set the white balance according to the shooting environment. Mic settings Set to record sound. Self-timer Set the self-timer. Touchscreen Enable the touchscreen to be touched to take a picture instead of touching shutter Focus settings Set auto focus.
  • Page 221: Useful Features

    Useful Features The following topics detail many of your phone’s tools and features such as Sprint Direct Connect Now, news services, maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Direct Connect Now App The Sprint Direct Connect Now app, available exclusively from Sprint, offers instant, two-way “walkie- talkie-style”...
  • Page 222: Direct Connect Numbers

    2. On the My Account tab, click the Manage this device dropdown menu and select Change my services. 3. Under Push-to-Talk, select Unlimited Direct Connect and Group Connect and Sprint Service. – or – 1. From home, touch > Sprint Direct Connect Now and complete the tutorial screens. 2.
  • Page 223: Save A Direct Connect Number

    Save a Direct Connect Number You can store Direct Connect numbers in All Contacts just like traditional phone numbers. Note: Direct Connect numbers can also be stored in the phone’s Contacts app. See Contacts for details. All numbers stored in Contacts will also appear in the Direct Connect app All Contacts list. 1.
  • Page 224 • Enter the name for the contact and any additional information. 6. Touch Done to save your changes. Note: All Direct Connect users with Nextel or PowerSource phones must ALWAYS use an asterisk (*) between sets of digits, even if they are calling another user whose Direct Connect number is the same as their wireless phone number.
  • Page 225: Make Direct Connect Calls

    Make Direct Connect Calls You can make a Direct Connect call by entering a Direct Connect number manually or by selecting an entry containing a Direct Connect number in your SDC Now All Contacts, Recents, or Favorites. For information on saving Direct Contact numbers to All Contacts, see Direct Connect Contacts.
  • Page 226 Note: To redial your most recent Direct Connect call, touch and hold the Push To Talk icon. 5. Release the Push To Talk icon to listen. 6. Touch End to end the call. [illustration] Note: All Direct Connect calls end automatically if there is no activity on the call for several seconds. Make a Direct Connect Call from All Contacts 1.
  • Page 227 3. Touch the contact you’d like to talk to via Direct Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call. [illustration]  Follow the directions above, under “Make a Direct Connect Call by Entering a Number,” to continue and complete the Direct Connect call.
  • Page 228: Answer Direct Connect Calls

    Answer Direct Connect Calls When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates, depending on your settings. You will also see the Direct Connect number or the caller’s name (if available) on your screen.
  • Page 229: End A Direct Connect Call

    2. Touch and hold the Push To Talk icon. When you hear a tone (the icon will turn green), begin speaking. 3. Release the Push To Talk icon when you are finished speaking. Continue the Direct Connect call as described in Make Direct Connect Calls.
  • Page 230 Send a Call Alert by Entering a Number 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch Keypad, and enter a Direct Connect Numbers. [illustration] 3. Touch Send Alert. [illustration] 4. Touch Send to send the Call Alert immediately. Tip: If you get an error message saying that the “Alert failed,”...
  • Page 231: Reply To A Call Alert

    5. Touch Send to send the Call Alert immediately. Tip: If you get an error message saying that the “Alert failed,” please check to see that you have selected a contact with a valid Direct Connect number. Preset Text Feature with Call Alert You may attach a brief preset text message to a Call Alert.
  • Page 232: Make Group Connect Calls

    1. With the Call Alert displayed, touch Connect. 2. Touch and hold the Push To Talk icon to return the call. [illustration] To dismiss a Call Alert: ■ Touch Dismiss. Make Group Connect Calls A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint phones nationwide at one time.
  • Page 233 2. Touch the Groups tab. 3. Touch the group you’d like to talk to via Group Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call. [illustration] 5. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call. Note: Only one person at a time may speak on a Group Connect Call.
  • Page 234: Join Or Rejoin A Group Connect Call

    For more information on how Direct Connect calls work, see Make Direct Connect Calls. Join or Rejoin a Group Connect Call If you are not available at the beginning of a Group Connect call, or if you drop off the call temporarily, you can rejoin the in-progress Group Connect call.
  • Page 235: Create A Group Entry

    Create a Group Entry You can create a group by assigning personal Contacts entries as members and then naming the new group. Each group entry can contain up to 20 members for making Group Connect calls. Currently, the Sprint Direct Connect Now app does not support Group Connect calls with Nextel or PowerSource phones.
  • Page 236: Group Connect Invites

    3. Touch New Group. 4. Touch each entry you want to add to the group. A check mark will appear in the box next to the selected entry.  If the entry has more than one number, you will be asked to select the number you want to add.
  • Page 237: Direct Connect Settings

    3. Touch the image next to the group you’d like to invite. [illustration] 4. Touch Invite to send the invite. Reply to an Invite When someone sends you a Group Connect invite, you hear an incoming tone or the phone vibrates, depending on your settings.
  • Page 238: Group Call Options

    2. Touch the Settings tab and then touch Audio routing. 3. Select an option and touch OK. Group Call Options For Group Calls that you start, you can select whether they automatically end when you exit the call. 1. From home, touch >...
  • Page 239: Nascar Mobile

     End – to end group calls when you exit. NASCAR MOBILE Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone. Use the NASCAR MOBILE App 1. From home, touch >...
  • Page 240 1. From home, touch > Maps  Google Maps opens.  If prompted, follow the onscreen instructions to accept terms of use. 2. Touch Search Useful Features...
  • Page 241: Scout

    3. Enter an address, city, facility name, etc., and then touch a candidate in the results list.  A map of the specified location opens. Google Maps Operations ● Viewing Current Location: From the Maps app, touch ● Obtain Useful Area Information for Current Location: From the Maps app, touch , enter the information you’re looking for, and then touch a result to view it.
  • Page 242: Hangouts

    Use Scout as Your Personal Navigator 1. From home, touch > Scout [illustration]  The Scout app will open.  If prompted, accept the terms of use before continuing. Hangouts Hangouts is Google’s instant messaging service. Use to communicate with other Hangout users, and also use video calling.
  • Page 243 2. Touch New Hangout to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. Useful Features...
  • Page 244: Google Search

    4. Type a message or touch to start a video chat.  A chat window or a video chat window opens.  Each time text is entered, the corresponding friend appears.  If a friend is not in a Hangout, you will see a message. Touch Send invite to invite them to join the Hangout.
  • Page 245: Use Google Search

    Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, touch the Google search bar or touch > Google  The Search window opens.  If confirmation appears, follow onscreen instructions. ...
  • Page 246: Use Google Voice Search

     To use all of Google Now’s functions, ensure that Google Location Reporting and Location History are turned on in your location settings. Touch > Settings > Accounts & privacy > Google location settings > Google Location Reporting and select your options. ●...
  • Page 247: Calculator

    2. Speak your search terms.  Search results appear. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From home, touch > Calculator  The calculator app launches. Useful Features...
  • Page 248: Calendar

    2. Touch onscreen keys for calculations.  Calculation results appear. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
  • Page 249 1. From home, touch > Calendar  The Calendar app opens. 2. Touch > New event.  The add event window opens. Useful Features...
  • Page 250: View Calendar Events

    Enter an event title, start date/time, end date/time, etc., and then touch DONE.  The event is added to your calendar. Selecting a Calendar ● If you have more than one calendar, select a calendar in which to add events: ...
  • Page 251 1. From home, touch > Calendar  The Calendar app opens. 2. Touch a date and then touch an event.  The event details appear.  In event details, touch Edit to edit the event.  In event details, touch Delete and follow the prompts.
  • Page 252: Sync Calendars

    Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, touch > Calendar  The Calendar app opens. 2. Touch > Calendars to display. Useful Features...
  • Page 253: Synchronize An Exchange Activesync Calendar

    3. Select sync options by adding or removing check marks from the items.  The sync settings have been updated. 4. Touch Calendars to sync, and then touch OK.  The selected calendars sync. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone.
  • Page 254: Clock

    1. To check if Exchange ActiveSync items are set to be synchronized, from home, touch > Settings > Corporate.  If Corporate doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange ActiveSync Account.
  • Page 255: Set Alarms

    1. From home, touch > Settings 2. Touch Date & time.  The date & time settings menu appears. 3. Clear the check mark next to Automatic date & time, and then set the date and time as desired.  The date and time will reflect your new settings. Set Alarms Set multiple alarms using your phone’s Clock app.
  • Page 256 1. From home, touch > Clock  The Clock appears. 2. Touch the Alarm tab and then touch 3. Set the alarm options, including time, name, repeat pattern, alarm sound, vibration, snooze, etc., and then touch Useful Features...
  • Page 257: Additional Clock Features

     The alarm is set. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ● Stopping an alarm: When the alarm sounds, drag Stop down to dismiss it. Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions.
  • Page 258: World Clock

    ■ From home, touch > Clock  The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, touch World Clock. 2. Touch and select a city. 3.
  • Page 259: Twitter

    2. Use the keypad to set the length of the timer. 3. Touch Start to begin the timer. Twitter Tweet (post messages) and view other people’s tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play.
  • Page 260: Facebook

    1. From home, touch > Twitter [illustration]  The Twitter app launches.  If this is the first time you’ve used Twitter on your phone, touch Sign in to sign in to an existing account, or touch Create my account or Sign up a different account to set up a new Twitter account.
  • Page 261: Use Facebook

     The app will be downloaded and installed on your phone. 5. When the download has completed, touch Open.  To open the app from the home screen, touch > Facebook Sign in to Your Facebook Account from Account Settings 1.
  • Page 262: Youtube

     If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and password and touch Log in to sign in to an existing account, or touch Sign Up for Facebook to set up a new Facebook account. 2.
  • Page 263 1. From home, touch > YouTube  The YouTube app launches. 2. Touch > Uploads.  If you’re prompted to create a channel, follow the onscreen instructions to continue. 3. Touch at the top of the screen and then select a video to upload. ...
  • Page 264: Google Play Music App

    4. Touch  The video is uploaded to your YouTube channel. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download.
  • Page 265: Google Play Music Screen Layout

    2. Touch an item from the category window and then touch a song.  The song begins playing.  You can select a song from a library category such as Artists or Albums in My Library. Touch > My Library. ...
  • Page 266 Feature Description Music title/artist Display a music title and artist name. Show music image Display music image. Return to previous screen Touch to return to the previous screen. Set the following options: Add to playlist, Go to artist, Go to Options menu album, Clear queue, Save queue.
  • Page 267: Create Playlists In Google Play Music

    Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, touch > Play Music  The Play Music app opens to the Listen Now view. 2. Display a song or album you want to add and then touch next to it.
  • Page 268 3. Touch Add to playlist > New playlist. 4. Enter a name and touch OK.  The playlist is created. 5. Return to the Listen Now view, display a song or album you want to add, and then touch next to it. Touch Add to playlist > <playlist name>. Useful Features...
  • Page 269: Sprint Music Plus

     The song or album is added to the playlist. Repeat to add more items to the playlist.  You can also create a playlist from a category window such as Albums or Songs in My Library. Adding Currently Playing Music to a Playlist ■...
  • Page 270 5. When the download has completed, touch Open.  To open the app from the home screen, touch > Sprint Music Plus Access Sprint Music Plus 1. From home, touch > Sprint Music Plus [illustration]  The app opens.  The first time you use the app, touch Accept to agree to the Premium Services Terms of Use.
  • Page 271: Google Wallet

    Tip: For ringtones or ringback tones, touch Ringtone Store or Ringback Tone Store from the Sprint Music Plus main menu. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: ■...
  • Page 272: Clip Now

    2. Swipe the screen right and then touch an item (such as My documents) that contains a file you want to open.  The app displays the file. Clip Now Clip Now lets you capture and manage screenshots easily. If you capture a Web page, you can manage the URL and the Web page together. Useful Features...
  • Page 273 Enable Clip Now 1. From home, touch > Settings 2. Touch Clip Now. 3. Touch Clip Now. (Enabled when the check mark is entered) [illustration]  Clip Now is ready to use. Useful Features...
  • Page 274 Capture Screenshots Using Clip Now 1. Slide your finger along the top edge of the screen.  A screenshot of the current screen is captured.  You can slide from either direction to capture a screenshot.  When you capture a screenshot of a Web page, the URL of the Web page will also be saved. Useful Features...
  • Page 275 Manage Screenshots Captured Using Clip Now 1. From home, touch > Clip Now  The screenshot list is displayed.  If instructions for using Clip Now appear, follow the onscreen instructions to continue. 2. Touch a screenshot you want to view. ...
  • Page 276  Touch and hold the image and then touch to share the image via Email, etc.  Touch and hold the image and then touch to delete the image. 3. Touch  Share: Share the image via Email, etc.  Delete: Delete the image.
  • Page 277: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, ® Wi-Fi, Bluetooth , and more. Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including “remembered” Wi-Fi networks. About Connections Optimizer The Connections Optimizer helps you manage and enhance your data experience by finding and connecting to “remembered”...
  • Page 278 Enable Connections Optimizer 1. From home, touch > Settings > More... > Mobile networks > Automatic Connections. 2. Touch Connections Optimizer to enter the check mark in the box. (Enabled when the check mark is entered)  Connections Optimizer will turn on and automatically analyze your phone’s connection options. Connectivity...
  • Page 279: Connect To A Computer Via Usb

    Disable Connections Optimizer 1. From home, touch > Settings > More... > Mobile networks > Automatic Connections. 2. Uncheck the box on the Connections Optimizer page.  Connection Optimizer will turn off. Connect to a Computer via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection.
  • Page 280: Transfer Files Between Your Phone And A Computer

    Transfer Files Between Your Phone and a Computer You can use the supplied micro USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
  • Page 281 2. When appears in the notifications area, drag the status bar down to display the notifications window. 3. You will see either Connected as a media device or Connected as a camera.  The files on your phone can now be accessed via your computer. ...
  • Page 282: Wi-Fi

    4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (card for SD card, phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7.
  • Page 283 2. Touch Wi-Fi.  The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, touch the slider again 4.
  • Page 284: Wi-Fi Settings

     Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.  The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user’s service provider.
  • Page 285 1. From home, touch > Settings 2. Touch Wi-Fi.  The Wi-Fi settings menu appears. Connectivity...
  • Page 286 3. Touch the Wi-Fi slider to turn Wi-Fi on  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, touch the slider again 4. Touch > Advanced.  The advanced Wi-Fi settings menu appears. Connectivity...
  • Page 287: Disconnect Wi-Fi

    5. Select an option from the following to change its settings.  Network notification: When enabled, your phone alerts you when a new Wi-Fi network is available.  Keep Wi-Fi on during sleep: Specify when to switch from Wi-Fi to mobile data for data communications, when the device goes to sleep (when the backlight goes out).
  • Page 288 1. From home, touch > Settings 2. Touch Wi-Fi.  The Wi-Fi settings menu appears. Connectivity...
  • Page 289: Wi-Fi Direct

    3. Touch the name of the connected access point and then touch Forget.  Wi-Fi is disconnected.  After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet.
  • Page 290 2. Touch Wi-Fi.  The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Connectivity...
  • Page 291 4. Touch > Wi-Fi Direct.  The Wi-Fi Direct settings menu appears.  Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Touch a device with which to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6.
  • Page 292: Bluetooth

     If a connection is not accepted after a certain period, the connection request is cancelled.  To stop a connection, touch the connected device name > OK. Bluetooth ® ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number ®...
  • Page 293 1. From home, touch > Settings 2. Touch Bluetooth. ®  The Bluetooth settings open. Connectivity...
  • Page 294: Pair Bluetooth Devices

    ® 3. Touch the slider to turn Bluetooth ®  Bluetooth is enabled. ®  To disable Bluetooth , touch the slider again ® Tip: You can also turn Bluetooth on or off with the toggle menu in the notifications window. Drag the status bar down to display the notifications window, then touch quick settings menu and then ®...
  • Page 295 1. From home, touch > Settings 2. Touch Bluetooth. ®  The Bluetooth settings open.  Nearby devices appear in the “AVAILABLE DEVICES” list.  If a target device is not detected, touch SEARCH FOR DEVICES to search again. 3. Touch a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair with the device.
  • Page 296: Connect To A Paired Bluetooth Device

    ®  Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device ® 1. From the Bluetooth settings menu, touch next to the paired device you wish to unpair. 2. Touch Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
  • Page 297 1. From home, touch > Settings 2. Touch Bluetooth. ®  The Bluetooth settings open. ®  Paired Bluetooth devices appear in the “PAIRED DEVICES” list. 3. Touch a device from the “PAIRED DEVICES” list.  Your phone connects to the paired device. Connectivity...
  • Page 298: Send Information Using Bluetooth

    ® The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. ® When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
  • Page 299 2. Touch a contact to send. 3. Touch > Share > Bluetooth. Connectivity...
  • Page 300: Receive Data Via Bluetooth

    4. Touch a paired device to receive the data.  The contact information is sent.  If you see a message to confirm, follow the onscreen instructions. Receive Data via Bluetooth ® ® Your phone is capable of receiving a wide variety of file types with Bluetooth , including pictures, music tracks, and documents such as PDFs.
  • Page 301: View Your Phone's Screen On Other Devices

    2. Touch Accept.  The file is sent to your phone.  When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notifications window, and then touch the notification. ...
  • Page 302 Enable the Wireless display 1. From home, touch > Settings > Display > Wireless display.  The Nearby devices menu opens. 2. Touch > Enable wireless display. (Enabled when the check mark is entered)  Nearby devices is enabled. 3. Select your nearby device options, such as Shared contents, Allowed devices, Denied devices, and download options.
  • Page 303 [illustration]  The Nearby devices settings are saved. Connectivity...
  • Page 304: Global Services

    Global Services With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed.
  • Page 305 2. Touch More…. 3. Touch Mobile networks. Global Services...
  • Page 306: Setting The Carrier

    4. Touch Preferred network type > LTE/CDMA or CDMA.  The communications method is set. Setting the Carrier You can select a specific local carrier to use when traveling internationally. At the time of purchase, your phone is preset to connect automatically to an appropriate carrier in your current area. 1.
  • Page 307 2. Touch More…. 3. Touch Mobile networks. Global Services...
  • Page 308: Activate Sprint Worldwide Service On Your Account

    4. Touch Network operators. 5. Touch an available network.  The selected carrier is set.  To select automatically to an appropriate carrier (default), touch Choose automatically.  To search for all available networks, touch Search networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
  • Page 309 To set your roaming options manually: 1. From home, touch > Settings 2. Touch More…. Global Services...
  • Page 310 3. Touch Mobile networks. 4. Touch Roaming. [illustration] 5. Touch Roaming mode. [illustration] 6. Touch Sprint only or Automatic. [illustration]  The selected roaming method is set. 7. Touch Roaming Settings. [illustration] 8. Touch Roaming guard. [illustration] 9. Select roaming guard options for each category. [illustration] ...
  • Page 311: Make And Receive Worldwide Calls

    Make and Receive Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww.
  • Page 312 1. From home, touch > Phone > to display the dialer screen.  The phone app opens. 2. Touch the number keys on the dialpad to enter the phone number. 3. Touch to call the number. [illustration]  The phone dials the number. The call begins when the other party answers. Global Services...
  • Page 313: Sprint International Voicemail Service

    4. To end the call, touch [End call icon]. [illustration]  The call ends. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail password.
  • Page 314 1. From home, touch > People 2. Touch Add Contact to add a contact. Global Services...
  • Page 315 3. Type the contact information (for example, “My Voicemail”). 4. Touch the Phone field, touch and hold to enter a “+”, and then touch , your area code, and your wireless phone number. Global Services...
  • Page 316: Access Your Voicemail Internationally

    5. Touch DONE.  Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ●...
  • Page 317: Contact Sprint For Assistance With International Service

    1. From home, touch > People 2. Touch the voicemail entry and then touch the number to call it. [illustration]  Your phone dials your voicemail number. 3. When your voicemail answers, touch , enter the password, and touch to access your voicemail.
  • Page 318 ● Your wireless phone number. ● The city and country you are traveling in. ● Any error message that displays on your phone or that you heard when trying to place a call. ● If the issue is with data, were you able to place voice calls? ●...
  • Page 319: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings From the home screen, touch > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi...
  • Page 320: Access Settings

    Category Description Security Lock the screen, set encryption options, etc. Language & input Select your phone’s language, select and setup input method, etc. Backup & reset Back up your phone’s data and settings. Add account Add or manage accounts. Date & time Configure date and time settings.
  • Page 321: Tty Mode

    2. Select settings.  Settings are made and applied. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
  • Page 322 2. Touch Call > TTY mode. 3. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Touch TTY Off to turn TTY mode off.  Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
  • Page 323: Wi-Fi Settings Menu

    Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
  • Page 324 2. Touch Wi-Fi.  The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, touch the slider again 4.
  • Page 325  Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.  The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user’s service provider.
  • Page 326 1. From home, touch > Settings 2. Touch Wi-Fi.  If Wi-Fi is turned off, turn it on. Settings...
  • Page 327: Wi-Fi Calling Settings

    3. Touch  The Wi-Fi setting options appear. 4. Select an option to change its settings.  Scan: Search for available Wi-Fi networks.  WPS Pin Entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment.
  • Page 328 1. From home, touch > Settings 2. Touch Bluetooth. ®  The Bluetooth settings open. ® Bluetooth Settings Operations ● ® Enable Bluetooth: In Bluetooth settings, touch the slider  Touch to enable and to disable.  Alternatively, touch Bluetooth > Settings...
  • Page 329 ● ® Enable Your Phone to be Discoverable to Other Devices: From Bluetooth settings, touch your phone name.  Touch the phone name to toggle discoverable/hidden setting.  The indication below the phone name shows the discoverability status.  After the predetermined time, the phone returns to hidden mode and is no longer discoverable by nearby devices.
  • Page 330: Call Settings

    ● ® Set Visibility Timeout: From Bluetooth settings, touch > Visibility timeout and select an option.  Touch Never time out to allow your phone always to be discoverable unless you turn off discoverability. ®  This setting is available when Bluetooth is enabled.
  • Page 331 Access Call Settings Options 1. From home, touch > Settings 2. Touch Call. 3. Set your Call options.  Your Call settings are saved and applied. Settings...
  • Page 332: Data Usage Settings

    Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, touch > Settings 2. Touch Data usage.  The data usage window opens. Settings...
  • Page 333 Data Usage Settings Operations ● Enable Mobile Data: In the Data usage window, touch the check box for Mobile data to enable the service.  If a confirmation appears, follow the onscreen instructions.  Enter the check mark to enable, clear the check mark to disable. ●...
  • Page 334: More Settings

    More Settings The More settings menu provides access to additional wireless and network options, such as default messaging app, VPN, Mobile networks, and more. More Settings Options Setting Description Airplane mode Disable all settings that emit or receive signals. Phone stays powered on. Default SMS app Set a default SMS app.
  • Page 335: Default Sms App Settings

    2. Touch More…. 3. Set items.  Your settings are saved and implemented. Default SMS App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for SMS messaging. 1. From home, touch >...
  • Page 336: Virtual Private Networks (Vpn)

    2. Touch More... > Default SMS app. 3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network.
  • Page 337: Prepare Your Phone For Vpn Connection

    Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator.
  • Page 338 2. Touch Security, and then touch Screen lock > Password. 3. Enter a new password (at least four characters including letters) for the credential storage, and then touch Continue. Settings...
  • Page 339: Add A Vpn Connection

    4. Reenter the password and then touch OK.  The password is set, allowing secure credential storage. 5. Touch Trusted credentials in the Security settings menu and then touch your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network.
  • Page 340 1. From home, touch > Settings 2. Touch More… > VPN.  The VPN settings window appears. Settings...
  • Page 341 3. Touch Add VPN profile , and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.  Set up all options according to the security details you have obtained from your network administrator.
  • Page 342: Connect To Or Disconnect From A Vpn

    Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, touch > Settings 2. Touch More… > VPN.  The VPN settings window appears. Settings...
  • Page 343: Connect To A Vpn

    Connect to a VPN 1. From the VPNs section of the VPN setting window, touch the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then touch Connect.  You will connect to the selected VPN. ...
  • Page 344: Home

    Disconnect from a VPN 1. Drag the status bar down to open the notifications window. [illustration] 2. Touch the VPN connection to return to the VPN settings window. [illustration] 3. Touch the VPN connection to disconnect from it. [illustration]  Your phone disconnects from the VPN. ...
  • Page 345 Access Harman/Kardon Audio Settings 1. From home, touch > Settings 2. Touch harman/kardon audio.  If a description of the Harman sound effect appears, follow the onscreen instructions to continue. 3. Set your Harman/Kardon Audio options.  Your Harman/Kardon Audio settings are saved and applied. Settings...
  • Page 346: Sound Settings

    Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to touch tones and notifications. Sound Settings Overview The sound settings menu allows you to configure the following options: Sound Setting Description Volumes Set volume for music, ringtones, alarms, system features, etc. Silent mode Enable silent mode.
  • Page 347 Access Sound Settings 1. From home, touch > Settings 2. Touch Sound. 3. Set your sound options.  Your sound settings are saved and applied. Settings...
  • Page 348: Display Settings

    Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness.
  • Page 349: Clip Now Settings

    Access Display Settings 1. From home, touch > Settings 2. Touch Display. 3. Set your display options.  Your display settings are saved and applied. Clip Now Settings You can enable Clip Now and check usage instructions. Settings...
  • Page 350 Clip Now Settings Overview The Clip Now settings menu allows you to configure the following options: Clip Now Setting Description XXXXXXX Enable Clip Now. XXXXXXX Check how to use Clip Now. Access Clip Now Settings 1. From home, touch > Settings Settings...
  • Page 351: Storage Settings

    2. Touch Clip now. 3. Set your Clip Now options.  Your Clip Now settings are saved and applied. Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The storage settings menu allows you to configure the following options: Storage Setting...
  • Page 352 Access Storage Settings 1. From home, touch > Settings 2. Touch Storage. 3. Check or touch items.  Review your storage settings. Settings...
  • Page 353: Usb Connection Settings

    USB Connection Settings USB Connection Settings lets you select with which method your phone exchanges data when you connect your phone to your computer. Select a data exchange method from the following table. USB Connection Setting Description Charge Only Only recharge after connecting. Transfer files between your phone and computer such as pictures, Media Device (MTP) videos, and music.
  • Page 354: App Settings

    2. Touch Battery. 3. Touch items to view details.  Check your battery condition and access additional options. App Settings You can check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description DOWNLOADED...
  • Page 355 Access Apps Settings 1. From home, touch > Settings 2. Touch Apps. 3. Touch items to view details.  Check your application settings condition and access additional options.  Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
  • Page 356: Location Access Settings

     You can clear any disabling of apps, permission restrictions, etc. all at once for all apps by touching > Reset app preference > Reset apps.  You can touch and then Sort by size/Sort by name to change how apps are sorted. Location Access Settings Your Location Services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither).
  • Page 357 1. From home, touch > Settings 2. Touch Location Services. 3. Touch the setting to toggle Location on  Your phone’s location services are enabled.  If you see a confirmation, follow the onscreen instructions to connect. Settings...
  • Page 358 Access Location Settings 1. From home, touch > Settings 2. Touch Location Services. 3. Configure the desired settings.  Your location settings are applied and saved. Settings...
  • Page 359: Security Settings

    Security Settings The Security settings menus let you set encryption options, password visibility, administrator settings, and credential storage options. Security Settings Overview Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table outlines the settings available through the Security settings menu: Security Setting Description Screen lock...
  • Page 360 Access Security Settings 1. From home, touch > Settings 2. Touch Security.  The Security settings menu opens. 3. Set your security options.  Your security settings are applied and saved. Settings...
  • Page 361: Lock Screen Settings

    Lock Screen Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show pop-up tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. Lock Screen Cautions Make sure to make a note of the pattern/lock number/password for unlocking the screen so as not to forget them.
  • Page 362 Access Screen Lock Settings 1. From home, touch > Settings 2. Touch Security.  The Security settings menu opens. Settings...
  • Page 363 3. Touch Screen lock.  The Screen lock settings menu opens. Use Slide to Unlock the Screen ■ From the Screen lock settings menu, touch Slide to save the setting.  The screen lock is set. Settings...
  • Page 364: Use A Screen Unlock Pattern

    Use a Screen Unlock Pattern 1. From the Screen lock settings menu, touch Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. ...
  • Page 365: Use A Screen Unlock Pin

    4. When prompted, draw the screen unlock pattern again, and then touch Confirm.  The screen unlock pattern is saved. Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it.
  • Page 366: Disable The Screen Lock

    2. Enter a PIN, touch Continue, re-enter your PIN, and then touch OK to save the setting.  The screen lock is set.  If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again.
  • Page 367 1. From home, touch > Settings 2. Touch Security.  The Security screen settings menu opens. Settings...
  • Page 368: Screen Security Options

    3. Touch Screen lock. 4. Draw your unlock screen pattern, enter your PIN, or enter your password. 5. Touch None.  The screen lock is disabled. Screen Security Options There are several configurable options available in the Lock Screen settings menu. Screen Security Options Overview The following options are available in the Screen Security settings menu: Screen Security...
  • Page 369 Screen Security Description Owner info Show your information on the lock screen. This option is available when the Slide screen lock is set. This option is available when the Pattern screen lock is set. This option is available when the PIN/Password screen lock is set. Access Lock Screen Options 1.
  • Page 370: Language & Input Settings

    2. Touch Security.  The Security screen settings menu opens. Language & Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s mouse/trackpad options.
  • Page 371 Language & Input Setting Description Enable or disable Google voice typing. Touch Menu on the right side Google voice typing to set Google voice typing options. Enable or disable Swype keyboard. Touch Menu on the right side to Swype set Swype keyboard options. Voice Search Set your voice search options.
  • Page 372 2. Touch Language & input.  The Language & input settings menu opens. 3. Set options.  The Language & input settings are applied and saved. Language & Input Options Some of the language and input options are detailed below. ●...
  • Page 373: Backup & Reset

    Backup & Reset Your phone’s Backup & reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ●...
  • Page 374 Access Backup & Reset Options 1. From home, touch > Settings 2. Touch Backup & reset.  The Backup & reset menu opens. 3. Set options.  The Backup & reset settings are applied and saved.  If you’re performing Reset all, follow the prompts to confirm the data removal. The phone will erase all data and reboot.
  • Page 375: Reset All

    Reset all Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, touch > Settings > Storage > Unmount SD card to unmount the storage card. 1.
  • Page 376: Accounts

    3. Touch Erase everything.  Your phone will power down and reset itself, which may take up to 10 minutes.  Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. Complete the Setup Screens to start over.
  • Page 377 Set Up a New Account 1. From home, touch > Settings 2. Touch Add account.  An Add account window appears. 3. Touch an account type and then follow the onscreen instructions to add the required account information.  The account is added to the accounts list. Settings...
  • Page 378 Manage Existing Accounts 1. From home, touch > Settings 2. Touch an accounts > <account name>.  The account settings menu appears. 3. Select your account settings, and then update the settings you want to change.  The account options are updated. Settings...
  • Page 379: Date & Time Settings

    Date & Time Settings Use the Date & Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date & Time Overview The following Date & Time options may be configured: Date and Time Option Description Automatic date &...
  • Page 380: Accessibility Settings

    Access Date & Time Options 1. From home, touch > Settings 2. Touch Date & time. 3. Set available date & time options.  Your date & time settings are applied and saved. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Settings...
  • Page 381 Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description TalkBack Activate the Talkback feature and configure options. Captions Turn captions on/off, and set language, size, and style. Magnification gestures Control whether your phone recognizes gestures to pan, and zoom in or out by triple-tapping the screen.
  • Page 382: Printing

    Access Accessibility Options 1. From home, touch > Settings 2. Touch Accessibility. 3. Set available accessibility options.  Your accessibility settings are applied and saved. Printing The Printing screen configures settings for cloud printing, etc. Settings...
  • Page 383: Activate This Device

    1. From home, touch > Settings 2. Touch Printing.  The printing screen appears. 3. Follow the onscreen instructions. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. Settings...
  • Page 384 1. From home, touch > Settings 2. Touch Activate this Device.  The Device Self Service menu appears. 3. Follow the onscreen prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary.
  • Page 385: System Updates

     Update Sharp software: Upgrade to the latest software available for your phone. About Phone The About Phone menu lets you access important phone information, search for and apply updates, and view legal and safety information.
  • Page 386 About Phone Item Description SW version Check the phone’s software version. Access About Phone Options 1. From home, touch > Settings 2. Touch About phone. 3. Select or view available options. Settings...
  • Page 387: Copyright Information

    The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sharp is under license. Other trademarks and trade names are those of their respective owners. microSD Logo, microSDHC Logo and microSDXC Logo are trademarks of SD-3C, LLC.
  • Page 388: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone does not turn on.
  • Page 389 Answer: Press the Power key to turn off the screen, and then press again to turn the screen on before using the phone. Question: Cannot use phone, mail, or Internet. Answer 1: Check whether you are where signal is weak or out of service area. Answer 2: Power the phone on again.
  • Page 390 Answer: Is the micro USB plug on the AC adapter connected firmly to the phone? Remove the micro USB plug and connect it again. Answer: Is the AC adapter plugged in firmly to a household outlet? Unplug the AC adapter and plug it in again firmly.
  • Page 391: Specifications

    Answer: Is the call volume low? Touch the Volume key during a call to turn the call volume up. Specifications The following tables list your phone’s and battery’s specifications. Phone Specifications Item Description Weight Approx. ## g 4G (FDD): Approx. ### minutes Continuous Talk Time 4G (TDD): Approx.
  • Page 392: Sprint Account Information And Help

    Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information.
  • Page 393: Sprint Support Services

    From Your Sprint Phone 1. From home, touch > Phone > 2. Do any of the following:  Touch to access a summary of your Sprint service plan or get answers to other questions.  Touch to make a payment. ...
  • Page 394: Index

    Index 3-way Calling, 103 History, 180 4G, 175 Launch connection, 178 About phone, 383 Settings, 184 Accessibility, 378 Tabs, 182 Calculator, 242 Accessory Jack, 4 Account Passwords, 390 Calendar, 243 Accounts Add event, 244 Add new, 375 Sync Exchange ActiveSync calendar, 250 Manage, 376 View events, 246 Call Alerts, 224...
  • Page 395 International Service, 315 Compose and send, 166 Sprint Support Service, 391 Delete account, 171 Contacts, 106 Manage inbox, 173 Add contact, 106 Open new message, 168 Send Gmail, 145 Back up, 121 Setup, 160 Check Contact, 110 Delete, 114 Share pictures, 198 Edit, 113 View and reply, 169 Import, 118...
  • Page 396 Send message, 145 International Service Share pictures, 198 Contact Sprint, 315 Switch accounts, 159 International use Gmail Account, 50 Access voicemail, 313 Communication methods, 301 Google Set carrier, 303 Create account, 50 Hangouts, 237 Voicemail Access Number, 311 Sign in, 56 Internet, 124 Voice search, 241 Invites, 232...
  • Page 397 Google Maps, 235 Power On, 18 Scout, 237 Printing, 380 Notification Icons, 76 Quick Settings Menu Layout, 80 Notifications, 76 Reject call and send message, 90 Reject Incoming Call, 90 Notifications Window, 79 Rotate, 22 Notifications Windows Layout, 80 OfficeSuite, 267 Save Option Direct Connect number, 217...
  • Page 398 Insert, 6 Twitter, 255 Slide, 21 Typing, 41 Sound Settings, 344 USB Connection Speaker, 4 Settings, 351 Video Camera Specifications, 389 Record video, 189 Spread, 22 Sprint 411, 391 Videos Sprint Account Record, 189 Management, 390 Share via Bluetooth, 201 Sprint Direct Connect Now, 215 Share via Facebook, 203 Share via messaging, 200...
  • Page 399 Calls to landline phones, 309 Share videos, 207 Make and receive, 308 Zoom, 22 YouTube, 258 Index...

Table of Contents