Call Management Features; Automatic Off-Hook Call Placement; Call Hold - Polycom Version 1.4.x 17 Administrator's Manual

Administrator Guide - SoundPoint

3.2 Call Management Features

3.2.1 Automatic Off-hook Call Placement

The phone supports an optional automatic off-hook call placement feature for each
registration.
Central
(boot
server)
Local

3.2.2 Call Hold

Call hold is a fundamental feature of the phone. The purpose of hold is to pause activ-
ity on one call so that the user may use the phone for another task, such as to make or
receive another call. Network signalling is employed to request that the remote party
stop sending media and to inform them that they are being held. A configurable local
hold reminder feature can be used to remind the user that they have placed calls on
hold.
Central
(boot
server)
Local
® ®
IP / SoundStation IP
Configuration file: Specify which registrations have the feature and what
phone1.cfg contact to call when going off hook.
•
Web Server None.
(if enabled)
Local Phone User None.
Interface
Configuration file: Specify whether RFC 2543 (c=0.0.0.0) or RFC 3264 (a=sen-
sip.cfg donly or a=inactive) outgoing hold signalling is used.
•
Configuration file: Specify local hold reminder options.
ipmid.cfg
•
Web Server Specify whether or not to use RFC 2543 (c=0.0.0.0) outgo-
(if enabled) ing hold signalling. The alternative is RFC 3264 (a=sen-
donly or a=inactive). .
Local Phone User Use the SIP Configuration menu to specify whether or not to
Interface use RFC 2543 (c=0.0.0.0) outgoing hold signalling. The
alternative is RFC 3264 (a=sendonly or a=inactive).
Copyright © 2004 Polycom, Inc.
For more information, see 4.6.3.2.2 Automatic Off-
hook Call Placement <autoOffHook/> on page 123.
For more information, see 4.6.2.1.3 SIP <SIP/> on
page 115.
For more information, see 4.6.1.10.1 Hold, Local
Reminder <localReminder/> on page 93.
Features
37