Panasonic KX-TDA100 Installation Manual page 198

4.1 Troubleshooting
System Start-up and On-line Operation
Error Code Error Message
000* MPR WDT
overflow
001 SDRAM bit error
002 System Restart
010* AC power down
011* DC power down
012* MPR RAM
battery low
198 Installation Manual
PROBABLE CAUSE
• MPR card malfunction
• Optional service card
malfunction: CTI-LINK
• Erroneous processing
of MPR card software
• Software error due to
external factors
• Reset Button is
pressed
• Power failure
• MPR card malfunction
• Erroneous processing
of MPR card software
• Software error due to
external factors
• Power supply system
malfunction (e.g.,
power failure, power
noise, trouble with
UPS)
• Bad connection or
breaking of AC cord
• Power supply circuit
(PSU, back board)
malfunction
• AC power down
• Power supply circuit
(PSU, back board)
malfunction
• Detection of over
current (short circuit on
optional service cards)
• Battery out
• MPR card malfunction
SOLUTION
• Press the Reset Button
• Reprogramme the Hybrid IP-PBX
• Replace the MPR card (be sure to turn
off the Hybrid IP-PBX when replacing)
• Ignore if not frequent
• Press the Reset Button
• Reprogramme the Hybrid IP-PBX
• Replace the MPR card (be sure to turn
off the Hybrid IP-PBX when replacing)
• Check the power supply system
• See if the AC cord is connected
properly
• Check the AC cord
• Replace the AC cord (be sure to turn
off the Hybrid IP-PBX when replacing)
• Replace the PSU (be sure to turn off
the Hybrid IP-PBX when replacing)
• Replace the back board (be sure to
turn off the Hybrid IP-PBX when
replacing)
• Check the power supply system
• See if the AC cord is connected
properly
• Check the AC cord
• Replace the AC cord (be sure to turn
off the Hybrid IP-PBX when replacing)
• Replace the PSU (be sure to turn off
the Hybrid IP-PBX when replacing)
• Replace the back board (be sure to
turn off the Hybrid IP-PBX when
replacing)
• Remove the optional service cards and
restart the Hybrid IP-PBX
• Replace the MPR card (be sure to turn
off the Hybrid IP-PBX when replacing)