EnGenius EWS2910P User Manual
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EnGenius EWS2910P User Manual

Ews wireless management
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Management Switch
EnGenius Australia | 1300 725 323
www.engeniustech.com.au
EWS Wireless

User Guide

V1.0.0
Copyright © 2015 by EnGenius Networks. All Rights Reserved.
EWS2910P
EWS5912FP
EWS7928P
EWS7928FP
EWS7952FP

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Summary of Contents for EnGenius EWS2910P

  • Page 1: User Guide

    EWS Wireless Management Switch User Guide V1.0.0 EWS2910P EWS5912FP EWS7928P EWS7928FP EWS7952FP EnGenius Australia | 1300 725 323 Copyright © 2015 by EnGenius Networks. All Rights Reserved. www.engeniustech.com.au...

  • Page 2: Table Of Contents

    EWS Wireless Management Switch User Guide Table of contents Product Overview ......................Package Contents....................Technical Specifications ................... Software Features ..................... Installing the EWS Switch ..................Using the EWS Switch....................WLAN Controller Features ..................Managing EWS Access Points ................. Device Management ....................Summary ......................
  • Page 3 EWS Wireless Management Switch User Guide Appendix A ......................Appendix B ......................Appendix C ......................Appendix D ......................3 / 60...

  • Page 4: Product Overview

    Features and specifications subject to change without notice. Trademarks and registered trademarks are the property of their respective owners. For United States of America: Copyright © 2014 EnGenius Technologies, Inc. All rights reserved. Compliant with FCC - This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Package Contents

    EWS Wireless Management Switch User Guide Package Contents Your EnGenius EWS Switch package will contain the following items.* For EWS5912FP / EWS7928P / EWS7928FP / EWS7952FP: • EnGenius Switch • Power Cord • RJ45 Console Cable • Rack Mount Kit •...

  • Page 6: Technical Specifications

    EWS Wireless Management Switch User Guide Technical Specifications EWS2910P General Features  Switching Capacity: 20Gbps  Forwarding Mode: Store and Forward  SDRAM: 256MB  Flash Memory: 32MB Port Functions  10 10/100/1000Mbps Ports  2 100/1000Mbps SFP Slots PoE Capability ...
  • Page 7 EWS Wireless Management Switch User Guide EWS5912FP General Features  Switching Capacity: 24Gbps  Forwarding Mode: Store and Forward  SDRAM: 256MB  Flash Memory: 32MB Port Functions  10 10/100/1000Mbps Ports  2 100/1000Mbps SFP Slots  1 RJ45 Console Port PoE Capability ...
  • Page 8 EWS Wireless Management Switch User Guide EWS7928P General Features  Switching Capacity: 56Gbps  Forwarding Mode: Store and Forward  SDRAM: 256MB  Flash Memory: 32MB Port Functions  24 10/100/1000Mbps Ports  4 100/1000Mbps SFP Slots  1 RJ45 Console Port PoE Capability ...
  • Page 9 EWS Wireless Management Switch User Guide EWS7928FP General Features  Switching Capacity: 56Gbps  Forwarding Mode: Store and Forward  SDRAM: 256MB  Flash Memory: 32MB Port Functions  24 10/100/1000Mbps Ports  4 100/1000Mbps SFP Slots  1 RJ45 Console Port PoE Capability ...
  • Page 10 EWS Wireless Management Switch User Guide EWS7952FP General Features  Switching Capacity: 104Gbps  Forwarding Mode: Store and Forward  SDRAM: 256MB  Flash Memory: 32MB Port Functions  48 10/100/1000Mbps Ports  4 100/1000Mbps SFP Slots  1 RJ45 Console Port PoE Capability ...

  • Page 11: Software Features

    EWS Wireless Management Switch User Guide Software Features WLAN Management Features  Access Point Auto Discovery and Provisioning  Access Point Auto IP Assignment  Access Point Cluster Management  Visual Topology View  Floor Plan View  Map View ...
  • Page 12 EWS Wireless Management Switch User Guide  Port Security  Storm Control  Port Isolation  Access Control List (ACL)  SNMP v1/v2c/v3  Power Feeding with Priority  User Defined Power Limit  Telnet Server  IEEE802.3az (Energy Efficient Ethernet) ...

  • Page 13: Installing The Ews Switch

    EWS Wireless Management Switch User Guide Installing the EWS Switch Basic installation instructions are included in the Quick Installation Guide that shipped with your EWS Switch. The steps are summarized below: 1. Connect the switch to a PC using a RJ45 cable. 2.

  • Page 14: Using The Ews Switch

    EWS Wireless Management Switch User Guide Using the EWS Switch Using the EWS Switch Besides the functions of a Wireless Controller, the EWS Wireless Management Switch also possesses functions of a full-featured Layer 2 PoE switch. Use the Controller / Switch tab on the upper left corner of the user interface to toggle between the Wireless Controller or Layer 2 Switch functions.

  • Page 15: Wlan Controller Features

    EWS Wireless Management Switch User Guide WLAN Controller Features Managing EWS Access Points 1. Access Points in the network will be automatically discovered by the EWS and will be listed under the AP(s) Detected list in the Access Point menu. 2.

  • Page 16: Device Management

    EWS Wireless Management Switch User Guide Device Management Summary Device Management > Summary The Summary page shows general system information for the EWS Switch including the Controller Status, the software version, the maximum number of APs the system can manage, MAC Address, IP Address, serial number, and system uptime for the system.

  • Page 17: Access Points

    EWS Wireless Management Switch User Guide Access Points Device Management > Access Points This page displays the status of all EWS Access Points that your Controller is currently managing as well as all the EWS Access Points in the network that the Controller has discovered. Use this page to add EWS Access Points to your EWS Controller Access Point list.
  • Page 18 EWS Wireless Management Switch User Guide AP(s) Detected List Reveals a list of all APs in the network that the EWS Switch automatically discovers. Mouse over the discovered Access Point to show general information such as the MAC address, IP address, model name and firmware version.
  • Page 19 EWS Wireless Management Switch User Guide Shows the IP address of the managed Access Point. Firmware Version Shows the firmware version of the managed Access Point. Last Update Display the time the Access Point was last detected and the information was last updated. Uptime: Displays the number of days, hours, and minutes since the AP last restarted.

  • Page 20: Wireless Settings

    EWS Wireless Management Switch User Guide Wireless Settings Device Management > Access Points > Wireless Settings On this page, you can edit the AP's name and password, manually assign an IP address, or change the channel selection, transmit power and other wireless settings of a managed Access Point. General Settings Device Name: The device name of the Access Point.
  • Page 21 EWS Wireless Management Switch User Guide Country: Select a Country/Region to conform to local regulations. Different regions have different rules that govern which channels can be used for wireless communications. Wireless Mode: Select from the drop-down menu to set the wireless mode for the Access Point. Channel HT Mode: Use the drop-down menu to select the channel width for 2.4GHz.
  • Page 22 EWS Wireless Management Switch User Guide WLAN Settings - 2.4GHz/5GHz Basic Setting Enable SSID: Select to enable or disable the SSID broadcasting. SSID: Enter the SSID for the current profile. This is the name that is visible to wireless clients on the network.
  • Page 23 EWS Wireless Management Switch User Guide WPA-Mixed Security: Select encryption method (WEP, WEP / WPA2 Enterprise, WPA-PSK / WPA2-PSK, or none) and encryption algorithm (AES or TKIP). WEP: Wired Equivalent Privacy (WEP) is a data encryption protocol for 802.11 wireless networks which scrambles all data packets transmitted between the Access Point and the wireless clients associated with it.
  • Page 24 EWS Wireless Management Switch User Guide LED Control: In some environments, the blinking LEDs are not welcomed. This option allows you to enable or disable the devices LED indicators. Note that only indoor models support this feature. Band Steering: When enabled, the AP detects whether or not the wireless client is dual-band capable, and if it is, it will force the client to connect to the less congested 5GHz network to relieve congestion and overcrowding on the mainstream 2.4GHz frequency.
  • Page 25 EWS Wireless Management Switch User Guide Basic Setting Enable SSID: Select to enable or disable the SSID broadcasting. SSID: Enter the SSID for the current profile. This is the name that is visible to wireless clients on the network. Hidden SSID: Enable this option if you do not want to broadcast this SSID. This can help to discourage wireless users from connecting to a particular SSID.
  • Page 26 EWS Wireless Management Switch User Guide Manual IP Settings  IP Address: Enter the IP address for the default gateway of clients associated to the Guest Network.  Subnet Mask: Enter the Subnet mask for the Guest Network. Automatic DHCP Server Settings ...

  • Page 27: Active Clients

    EWS Wireless Management Switch User Guide Active Clients Device Management > Active Clients From here, you can view information, temporarily disconnect and permanently block the wireless clients that are associated with the Access Points that the EWS Switch manages. The EWS Switch is able to identify client devices by their Operating System, device type and host name, if available.
  • Page 28 EWS Wireless Management Switch User Guide TX Traffic (KB) Displays the total traffic transmitted to the Wireless Client. RX Traffic (KB) Displays the total traffic received from the Wireless Client. RSSI (dBm) Displays the received signal strength indicator in terms of dBm. 28 / 60...

  • Page 29: Ap Clusters

    EWS Wireless Management Switch User Guide AP Clusters Device Management > AP Clusters An Access Point Cluster can be used to define configuration options and apply them to a number of APs at once. If your wireless network covers a large physical environment and you want to provide wireless services with different settings and policies to different areas of your environment, you can use AP Clusters to do this instead of having to modify the settings of each AP individually.
  • Page 30 EWS Wireless Management Switch User Guide Edit Button Use the Edit Button to edit the configurations of the cluster. Delete Button Use the Delete Button to remove a cluster. Note: 30 / 60...

  • Page 31: Access Control

    EWS Wireless Management Switch User Guide Access Control Device Management > Access Control This page displays the list of wireless clients previously blocked from your network. If for any reason, you need to block a client device from your network, you can do so from this page by creating a new rule and entering the client's MAC address.
  • Page 32 EWS Wireless Management Switch User Guide Edit Button Use the Edit Button to edit the Client MAC Address or Description of the rule. Delete Button Use the Delete Button to remove the rule. 32 / 60...

  • Page 33: Rogue Ap

    EWS Wireless Management Switch User Guide Rogue AP Device Management > Rogue AP Detection Rogue Access Points refer to those unauthorized and often unmanaged APs attached to an existing wired network which could bring harm to the network or may be used to deliberately gain access to confidential company information.
  • Page 34 EWS Wireless Management Switch User Guide Security Displays the encryption method of the rogue device detected. 34 / 60...

  • Page 35: Visual Monitoring

    EWS Wireless Management Switch User Guide Visual Monitoring Topology View Visual Monitoring > Topology View From here, you can see a visual view of the topology of all supported devices in the network. The EWS Switch automatically maps your network deployment and displays the device relationships across your network infrastructure.
  • Page 36 Controller to save the current network topology. Changes will be displayed upon detecting a topology change. Note: The EWS Switch can only generate topologies with EnGenius L2 Series switches. Non-EnGenius switches will be marked as “Uncontrollable LAN Switches” in the generated topology.

  • Page 37: Map View

    EWS Wireless Management Switch User Guide Map View Visual Monitoring > Map View From here, you can view a geographical representation of Access Points in the network. Click AP List to display the list of Access Points managed by the EWS switch then simply click-and-drag the AP marker to the desired location on the map.
  • Page 38 EWS Wireless Management Switch User Guide Left click on the Access Point marker to bring up a menu where you can configure AP settings, remove AP from management list, reboot AP, redirect to the Active Clients page or redirect to troubleshooting page. Click on for the settings to take effect.

  • Page 39: Floor View

    EWS Wireless Management Switch User Guide Floor View Visual Monitoring > Floor View The Floor View feature enables an administrator to upload custom floor plans and place AP markers in relevant locations for better network visualization of a wireless network. Multiple images can be uploaded to visualize Access Point placement on multiple floors of an office building or different branch offices within an organization.
  • Page 40 EWS Wireless Management Switch User Guide After importing your floor plan image, you can distribute markers that represent the APs to the correct locations by clicking on AP List and dragging each marker icon to its correct location on the floor plan. Also, Wireless Coverage Display can be toggled on to indicate the coverage range of each AP, assisting IT managers to easily and accurately plan and deploy wireless networks in any indoor environment.
  • Page 41 EWS Wireless Management Switch User Guide Scaling Tool: Use the scaling tool to determine the exact distance on the floorplan. Signal Indicator: The colored indicator displays the reference signal strength covered. RF Coverage Enable: Select to display wireless coverage on your floor plan. RSSI Value: Adjust RSSI value to emulate using the slider bar.

  • Page 42: Statistics

    EWS Wireless Management Switch User Guide Statistics Access Points Statistics > Access Points The page displays a visual chart of the network traffic of all the Access Points managed by the EWS Switch. Navigating Tips Click Sort to sort the order from ascending/descending, depending on your preference. Click Rx to display Rx transmission, Tx to display Tx transmission or Total to display combined Rx and Tx transmission.

  • Page 43: Throughput Monitoring

    EWS Wireless Management Switch User Guide Navigating Tips Click Sort to sort the order from ascending/descending, depending on your preference. Click Rx to display Rx transmission, Tx to display Tx transmission or Total to display combined Rx and Tx transmission. Click 1 day or 1 week button to select a time increment to monitor statistics by.
  • Page 44 EWS Wireless Management Switch User Guide 44 / 60...

  • Page 45: Monitoring

    EWS Wireless Management Switch User Guide Monitoring Email Alert Alert Settings Monitoring > Email Alert > Alert Settings If an alert is detected, the EWS Switch will record it in the event log. The EWS Switch can also be configured to send email notifications for selected events. Mail Alert State: Select whether to Enable/Disable email notification.

  • Page 46: Email Alert

    EWS Wireless Management Switch User Guide Use this page to choose which types of events will trigger the EWS Switch to send an email notification. When any of the selected events occur, the EWS Switch sends an email notification to the email address that you specified in the Monitoring >...

  • Page 47: System Log

    EWS Wireless Management Switch User Guide System Log Monitoring > System Log Global Settings Monitoring > System Log > Global Settings From here, you can Enable or Disable the Log settings for the EWS Switch. Local Logging Monitoring > System Log > Local Logging The System Log is designed to monitor the operation of the EWS Switch by recording the event messages it generates during normal operation.

  • Page 48: Remote Logging

    EWS Wireless Management Switch User Guide Severity Level RFC 5424 defines eight severity levels: Code Severity Description General Description EMERG System is unusable. A "panic" condition usually affecting multiple apps/servers/sites. At this level it would usually notify all tech staff on call. ALERT Action must be taken Should be corrected immediately, therefore notify...

  • Page 49: Event Logs

    EWS Wireless Management Switch User Guide Server Port Specify the port of the syslog server. The default port is 514. Severity Level RFC 5424 defines eight severity levels: Code Severity Description General Description EMERG System is unusable. A "panic" condition usually affecting multiple apps/servers/sites.
  • Page 50 EWS Wireless Management Switch User Guide Display logs in  RAM: The information stored in the system’s RAM log will be lost after the Switch is rebooted or powered off  Flash: The information stored in the system’s Flash will be kept effective even if the Switch is rebooted or powered off.

  • Page 51: Maintenance

    EWS Wireless Management Switch User Guide Maintenance SSL Certificate Maintenance > SSL Certificate SSL certificates enables device or user identification, as well as secure communications. Administrators can create a self-signed SSL Certificate to secure communications between the Switch and Access Points. Note that Access Points will disconnect and reconnect using new certificate upon applying changes.
  • Page 52 EWS Wireless Management Switch User Guide Choosing an Access Point to Diagnose A list will show the current status of Access Points on the network. Select an Access Point to begin a diagnostic test. If multiple Access Points are connected, use the search bar to the top right of the page to find the Access Point you wish to troubleshoot.

  • Page 53: Bulk Upgrade

    EWS Wireless Management Switch User Guide Bulk Upgrade Maintenance > Bulk Upgrade The Bulk Upgrade feature allows administrators to upgrade the firmware of multiple Access Points at the same time. After uploading the firmware of an AP, the system will automatically display a list of Access Points the system is currently managing that the uploaded firmware is for.

  • Page 54: One-Click Update

    EWS Wireless Management Switch User Guide One-Click Update Maintenance > One-Click Update The EWS Switch can be configured to automatically check for new firmware updates for your EWS devices. The icon below will appear on the upper right corner of the user interface when a new update is available. Simply click on the icon and follow the on screen instructions to update your devices.
  • Page 55 Automatically Check for Updates Enable/disable automatically check for new updates for your devices. Update Server Choose whether you wish to check for updates from EnGenius server or specify your own http/ftp server path. Check updates from specific server Apart from copying firmware image files into the specific http/ftp path, an index file is required in the same folder.

  • Page 56: Appendix

    EWS Wireless Management Switch User Guide Appendix Appendix A Professional Installation Instructions 1. Installation Personnel This product is designed for specific application and needs to be installed by a qualified personnel who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. 2.

  • Page 57: Federal Communication Commission Interference Statement

    EWS Wireless Management Switch User Guide Appendix B Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 58: Ic Interference Statement

    EWS Wireless Management Switch User Guide Appendix C IC Interference Statement Industry Canada Statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 59: Ce Interference Statement

    EWS Wireless Management Switch User Guide Appendix D CE Interference Statement Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: ...
  • Page 60 EWS Wireless Management Switch User Guide einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Käesolevaga kinnitab [tootja nimi = name of manufacturer] seadme [seadme Eesti [Estonian] tüüp = type of equipment] vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Hereby, [name of manufacturer], declares that this [type of equipment] is in compliance with the essential requirements and other relevant provisions of...

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