Dodge DURANGO 2018 User Manual page 262

• Uconnect Care — In vehicle support for
Uconnect Apps and Features.
• SiriusXM Guardian Care — In vehicle
support for SiriusXM Guardian services.
• Vehicle Care — Total support for your
FCA US LLC vehicle.
NOTE:
In order to provide SiriusXM Guardian Services
to you, we may record and monitor your conver-
sations with Roadside Assistance, Uconnect
Care, SiriusXM Guardian Care, or Vehicle Care,
whether such conversations are initiated
through the SiriusXM Guardian services in your
vehicle, your device, or via a landline device,
and may share information obtained through
such recording and monitoring in accordance
with regulatory requirements. You acknowledge,
agree, and consent to any recording, monitoring
or sharing of information obtained through any
such call recordings.
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2. Emergency SOS Call (If Equipped) — The
rearview mirror contains a SOS Call button
that, when pressed, may place a call from
your vehicle to a SiriusXM Guardian Care
operator, who can connect you to emergency
service operators, to request help from local
police, fire or ambulance personnel. If this
button is accidentally pressed, you will have
ten seconds to stop the call. To cancel, press
the SOS Call button again or press the "Can-
cel" button shown on the touchscreen. After
ten seconds has passed, the SOS call will be
placed and only the SOS Call operator can
cancel it. The LED light on the rearview
mirror will turn green once a connection to a
SOS Call operator has been made. The green
LED light will turn off once the SOS Call is
terminated. Have an authorized dealer ser-
vice the vehicle if the rearview mirror light is
continuously red. On equipped vehicles, this
feature requires a functioning electrical sys-
tem, a subscription, and an operable net-
work connection. If a connection is made
between a SOS Call operator and your ve-
hicle, you understand and agree that SOS
Call operators will stay on the line, even
after you connect with emergency services.
The Emergency services operator may, like
any other emergency call, record conversa-
tions and sounds in and near your vehicle
upon connection.
3. Theft Alarm Notification — The Theft Alarm
Notification feature notifies you via email or
text (SMS) message when the vehicle's
factory-installed security alarm system has
been triggered. There are a number of rea-
sons why your alarm may have been trig-
gered, one of which could be that your ve-
hicle was stolen. If so, please see the details
of the Stolen Vehicle Assistance service be-
low. When activated, Theft Alarm Notifica-
tion is automatically set to send you an email
at the email address you provide should the
alarm go off. You may also opt to have a text
message sent to your device.