Troubleshooting - Plantronics CS60 DECT User Manual

TROUBLESHOOTING

UK
PROBLEM
I plugged everything in but the lights won't come on.
Possible Cause
No power
PROBLEM
I cannot hear caller / dial tone.
Possible Cause
CS60 DECT™ Wireless
Headset System is not
connected correctly
Ensure you are in
headset mode
Out of Range
Headset battery is flat
Listen volume too low
Incorrect Configuration Dial
setting for your telephone
8
Solution
Check that the AC Power Adapter is connected to the
base unit.
Check that the AC Power Adapter is connected to the
mains supply.
Check that the AC Power Adapter is the model
supplied by Plantronics.
Solution
Check that the telephone is connected to the base
unit's Telephone Cable Port.
Check that the handset is connected to the base
unit's Handset Cable Port.
Press the Talk Button to select correct mode.
Walk back into range.
Recharge the battery by placing the headset
in the Headset Docking Cradle.
Adjust the Listen Volume Control on the headset.
If the volume is still too low, select another Rx Slide
Switch setting (refer to the Quickstart Guide).
Try other Configuration Dial settings on the base unit.