Troubleshooting - Plantronics Explorer 200 Series User Manual

Troubleshooting

My headset
does not work
with my phone.
I did not enter
my passkey.
Callers cannot hear
me, or I cannot
hear caller/dialling
tone.
11
Headset was not in pairing mode when mobile
phone menu selections were made. See page 5
"Pairing Your Headset."
Incorrect menu selections were made on
your mobile phone. See page 5 "Pairing Your
Headset."
Your phone did not locate the headset. Repeat
the pairing process on page 5.
Incorrect menu selections were made on your
mobile phone. Repeat the pairing process on
page 5.
The headset is not turned on or the headset is
not connected to mobile phone. Press the call
control button for 2 seconds until you hear a
beep or see the indicator light glow blue to turn
headset on.
Your headset is out of range. Move the headset
closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your
battery using the AC power adapter supplied.
The listening volume is too low. Press the volume
key up (toward the earloop) to increase the
sound heard in the headset.