Copyright Copyright (C) 2008 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
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Revision User’s Manual for PLANET Internet Telephony PBX System: Model: IPX-1900 Rev: 1.0 (June, 2008) Part No. EM-IPX1900 Series V1.0...
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Chapter 5 Management ... 57 Admin Account ...57 Date & Time ...58 Ping Test ...59 Save & Restore ...59 Factory Default ...60 Firmware Update ...60 Chapter 6 Information ... 61 System Information ...61 PBX Extension Status...62 PBX Trunk Status ...62 Call Detail Record ...63 Appendix A ...
Chapter 1 Introduction Overview PLANET IPX-1900 IP PBX telephony systems are designed and optimized for the small business in daily communications. The IPX-1900 are able to accept 300 user registrations, and easy to install and manage a fully working system with the convenience and cost advantages. The PLANET IPX-1900 is also designed to operate on a variety of VoIP applications;...
Front Panel Indicators Front Panel LED FXO/FXS Port Table1-1. Front Panel description of IP PBX Rear Panel Indicators 12V DC Reset Figure 1-1. Front Panel of IPX-1900 State PBX Power ON PBX Power OFF System is booting Flashing System is ready LAN is connected successfully Flashing Data is transmitting...
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10/100Base-TX networks. This port allows your IP PBX to be connected to an Internet Access device, e.g. router, cable modem, ADSL modem, through a CAT.5 twisted pair Ethernet cable. The LAN port allows your PC or Switch/Hub to be connected to the IP PBX through a CAT.5 twisted pair Ethernet cable.
Physical Installation Requirement This chapter illustrates basic installation of IP PBX • Network cables. Use standard 10/100Base-TX network (UTP) cables with RJ45 connectors. • TCP/IP protocol must be installed on all PCs. For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for WAN port usage) Administration Interface PLANET IP PBX provides GUI (Web based, Graphical User Interface) for machine management and...
In order to connect machine for administration, please Note locate your PC in the same network segment (192.168.0.x) of IP PBX. If you’re not familiar with TCP/IP, please refer to related chapter on user’s manual CD or consult your network administrator for proper network configurations. Network Interface quick configurations Wizard is a tool to quickly setup IP PBX.
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Step2. NAT Setting LAN IP Setting LAN IP Address Subnet Mask DHCP Server Assigned DHCP IP Address DHCP IP Lease Time Step4. IPPBX Setup The IP PBX allows multiple ITSP providers / User Extensions registration by simply fill-in the required information in the provided table.
Service Provider: Caller ID Username Password Host Port User Extensions: User Extension Password Caller Id After completing the wizard setup, click “Submit” button, The IP PBX will save configuration and reboot IP PBX automatically, after 50 seconds, you can re-load setting page again. Figure 2-4.
Please consult your ISP personnel to obtain proper PPPoE/IP address related information, and input carefully. Note If Internet connection cannot be established, please check the physical connection or contact the ISP service staff for support information. RS-232 Console Port Configuration RS-232 port (DB-9pin Female connector), Configure the COM Port Properties as following: Bits per second: 57600, Flow control: None 1.
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4. Create new connection. Select “COM” port that connect PC to gateway Figure 2-7. Hyper Terminal Screen 5. Make connection(Bits Pre second:57600 Flow contact: None) 6. Input “Enter” and Show Welcome display. 7. Login, input the Password to login.(Password as the same as Access, default is admin) 8.
SIP Basic Setting SIP (Session Initiation Protocol) is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP determines the end system to be used for the session, the communication media and media parameters, and the called party's desire to engage in the communication.
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Max Registration Time Min Registration Time Default Incoming/Outgoing Registration Time Min RoundtripTime (T1 Time) Language Enable Relaxed DTMF Server UserAgent DTMF Mode SIP Codecs The Codec is used to compress the voice signal into data packets. Each Codec has different bandwidth requirement.
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Register TimeOut Register Attempts Table 3-2. Outbound DIP registration description NAT Support The externip, externhost and localnet settings are used if you use IP PBX behind a NAT device to communicate with services on the outside. Address that we're going to put in outbound SIP messages if we're Extern IP behind a NAT.
User Extensions Setup Extension List Advance Delete Advance Setup Figure 3-5. User extension settings Click to edit an extension other setting. Click to delete an extension. Table 3-5. User extension description Figure 3-6. Extension advance settings...
User Extension Password Caller Id Call group / Pickup group select : Call Group Pickup Group Call forward option : DND(Forward to Voice mail) Enable / Disable forward to voice mail. Call forward always Call forward on busy Call forward no answer If time out “XXX”...
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Add New Service Providers Step 1. Press “Add” button to add an new service provider information. Step 2. Fill in the required information in Service Provider Advance Setup page. Figure 3-9. Service provider advance setup Caller id User name Password Registrar Server Address Figure 3-7.
Registrar Server Port Outbound Proxy Address Outbound Proxy Port On duty / Off duty voice select Incoming call attendant Table 3-9. Service provider advance setup description Trunk Management – FXO Trunk FXO (Foreign Exchange Office) Trunk Setting, can be Connected to PBX or CO line with RJ-11 analog line.
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Press “Advance” to Edit an FXO Prot as below Analog Port Number (System Define) Port Num The caller ID will be sent between the callee and caller and will be Caller id displayed on SIP device LCD panel for identification. Any calls originating from the registered ITSP to IP PBX will go into the auto-attendant or direct to the selected user or hunting group.
Trunk Management – Gateway Trunk Gateway Trunk Setting allows IP PBX makes VoIP calls to external Gateway by peer-to-peer mode. If the FXO ports of external Gateway have connected with PSTN lines, the user can make outgoing PSTN calls via external Gateway by this function. Destination IP Address is the IP address of the destination Gateway that owns this phone number.
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Add New Trunk Group Step 1. Press “Add” button to add an new Group Name information. Step 2. Fill in the required information in Trunk Group Setup page. Group Name Number All Trunk Trunk Group Table 3-12. Trunk Group setting description Scenario Sample IP PBX has created two different SIP trunks and one Gateway trunk for outgoing trunks.
One-Stage Call: 1. If user dials 81123456, this call will hunt SIP_Trunk_1 and send 123456 to call out. 2. If user dials 82234567, this call will hunt SIP_Trunk_2 and send 234567 to call out. 3. If user dials 0345678, this call will hunt FXO_Gateway and send 345678 to call out. Two-Stage Call: 1.
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Scenario Sample Example I: Phone Pattern 1. 1N (N: single digit from 2~9, excl. 0 and 1) In this example, when the caller (User/IP-Phone) dial the number range from “12 to 19” , iPBX / WiPBX will send the call to SIP Proxy Server 2.
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2. When User / IP-Phone call “0943123123”, iPBX will automatically dial “0943123123” to SIP Proxy Server. 3. When User / IP-Phone call “43123123”, iPBX will automatically dial “0943123123” to SIP Proxy Server. How to setting call out by SIP trunk / FXO (PSTN)trunk / Gateway trunk ? Step 1.
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Figure 3-25 IP PBX Trunk group - 1 2.2 Group number “002” means you want Group these 4 Gateway Trunks (GW_Trunk_A) Figure 3-26 IP PBX Trunk group – 2 Group number “003” means you want Group these 4 FXO (PSTN) Trunk (PSTN_Trunk_C) Figure 3-27 IP PBX Trunk group - 3...
Step 3. Start to call by SIP trunk / FXO (PSTN) Trunk / Gateway trunk (一)One-Stage call by SIP trunk Example : Call out and hunt “ Pickup the IPPHONE Dial “001xxxxxxxxxxxxxxxxxxxx” This call will hunt “SIP_Trunk_1” SIP Trunk 1 – 4 to call out (二)Two-Stage call by SIP trunk Example : Call out and hunt “...
Sample: Figure 3-29. Auto-attendant sample Attendant Message The Attendant Message on the IPBX systems, it is can auto-answer attendant message setting on the attendant time, IPBX message can play voice to SIP Trunk and Gateway's FXO, and FXS port. Figure 3-30. Auto-attendant message Attendant Message Advance Setting : Figure 3-31.
G.11( .gsm ) Service Number Ext/Hunt Group Table 3-14. Attendant Messages setup description Attendant Time Defined Attendant Time on the IPBX systems, it is can answer attendant message to match on the attendant time. Attendant Time Advance Setting : You can upload gsm format voice file to IPBX. Associate a dial number with a call group voice instruction to instruct incoming calls Specificity the call group hunting.
Day Setting Time Setting Month Setting: Date Setting Message Auto Attendant Service Method Table 3-15. Attendant Time setup description Record Auto Attendant Allow you to record On / Off duty voice menu over a register ip-phone. Pick up your register IP-Phone handset and press “function key + password “ to enter into voice menu guide.
Upload Voice File This page allows transfer music on hold file or PBX Voice Files from your PC to IPBX. Click Browse and select your file, then click upload to finish. Figure 3-36. Answer extension voice upload Answer extension Sound File Call Parking Build a calling rule for IP Phone to park the calls during the phone conversation.
Extension to Dial for Parking Calls What extension to park calls on Number of seconds a call can be parked for Pickup Extension Timeout for answer on attended transfer Gereral Setting IP Phone or sip device extension connected IP PBX, extension have call forward / transfer and pickup / voice key …...
Transfer Feature Attendant Transfer When you attendant transfer fail, you can definition other transfer number Blind Transfer , When Ex: Ext 100 call Ext 200, Ext 200 blind transfer to Blind Transfer Ext 300 , Ignore the Ext.300 status, the Ext.200 will immediately on-hook Set (Attendant/blind) transfer digit time out sec Transfer Digit time out Pickup Key...
SMTP Setting SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified. Input the valid account number, the extension setting voice mail will be been in used. SMTP server IP / Address SMTP Authentication user name SMTP Authentication password From Email Hunt Group Setting...
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Figure 3-42. Hunt Group more information Add New Hunt Group Step 1. Press “Add” button to add a new Group Name information. Step 2. Fill in the required information in Hunt Group Setup page. Group Name Hunt Mode Incoming Call Dial Number Figure 3-43.
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Ring (Group/Extension) Timeout To add extension/users to Ring group Step 1.Select your extension Step 2. Press to add extension/users to ring group. To delete Ring Group inside extension/users Step 1. Select the extensions Step 2. Press to delete extension/users to ring group. A, when the caller dial “20”, all extensions under Group A will ring).
Chapter 4 Network Setup WAN & LAN Setup WAN (Wide Area Network) is a network connection connecting one or more LANs together over some distance. For example, the means of connecting two office buildings separated by several kilometers would be referred to as a WAN connection. The size of a WAN and the number of distinct LANs connected to a WAN is not limited by any definition.
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Static IP If you are a leased line user with a fixed IP address, enter in the IP address, subnet mask, gateway address, and DNS (domain name server) address(es) provided to you by your ISP. Each IP address entered in the fields must be in the appropriate IP form, which are four IP octets separated by a dot (x.x.x.x).
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PPPoE Point-to-Point Protocol over Ethernet (PPPoE). Some ISPs provide DSL-based services and use PPPoE to establish communication link with end-users. If you are connected to the Internet through a DSL line, check with your ISP to see if they use PPPoE. If they do, you need to make sure the following items, PPPoE User name: Enter username provided by your ISP.
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called www.IP-PBX.com. When we need to find the host name from an IP address we send a request to the host using its IP address. The host will respond with its host name. WAN Port MAC The MAC (Media Access Control) Address field is required by some Internet Service Providers (ISP). The default MAC address is set to the MAC address of the WAN interface in the device.
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For Static IP, both MTU and MRU are set to 1500 bytes as default value. Note For DHCP, both MTU and MRU are set to 1500 bytes as default value. For PPPoE, both MTU and MRU are set to 1492 bytes as default value. DNS Server DNS stands for Domain Name System.
LAN Setting These are the IP settings of the LAN (Local Area Network) interface for the device. These settings may be referred to as "private settings". You may change the LAN IP address if needed. The LAN IP address is private to your internal network and cannot be seen on the Internet. The default IP address is 192.168.0.1 with a subnet mask of 255.255.255.0.
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Expired Time of the DHCP lease for each client computer. DHCP Server is a useful tool that automates the assignment of IP addresses to numbers of computers in your network. The server maintains a pool of IP addresses that you use to create scopes. (A DHCP scope is a collection of IP addresses and TCP/IP configuration parameters that are available for DHCP clients to lease.) Then, the server automatically allocates these IP addresses and related TCP/IP configuration settings to DHCP-enabled clients in the network.
Static Route Static routes are special routes that the network administrator manually enters into the router configuration for local network management. You could build an entire network based on static routes. The problem with doing this is that when a network failure occurs, the static route will not change without you performing the change.
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NAT Setting Network Address Enable/Disable NAT. Translation IPsec (Internet Protocol Security) is a framework for a set of protocols for IPSec Pass Through security at the network or packet processing layer of network communication. Enable/Disable this framework verification. PPTP (Point-to-Point Tunneling Protocol) is a protocol that allows PPTP Pass Through corporations to extend their own corporate network through private "tunnels"...
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L2TP (The Layer 2 Tunnel Protocol) is an emerging Internet Engineering Task Force (IETF) standard that combines the best features of two existing tunneling protocols: Cisco's Layer 2 Forwarding (L2F) and Microsoft's Point-to-Point Tunneling Protocol (PPTP). L2TP is an L2TP Pass Through extension to the Point-to-Point Protocol (PPP), which is an important component for VPNs.
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Figure 4-15. Virtual server mapping settings Enable Enable/Disable the virtual server mapping, default setting is Disable. The port number on the WAN side that will be used to access the virtual service. Enter the WAN Port number, e.g. enter 80 to WAN Port represent the Web (http server), or enter 25 to represent SMTP (email server).
Trigger Type This is the protocol used to trigger the special application. This is the port number on the WAN side that will be used to access the application. You may define a single port or a range of ports. You Public Port can use a comma to add multiple ports or port ranges.
Wan IP Port Block time setting. Select Always or By Schedule. Block Block Day setting, select a All / Mon-Sat./ Mon-Fri./Mon./ Tues./ Wed./Thu./Fri./Sat./Sun. Block Time setting, select time range is 00:00 to 23:59. Time Enable/Disable Enable Source IP Dest. Port Protocol Time Enable/Disable...
Enable Enable Client IP URL Filter String Security Intrusion Detection has powerful management and analysis tools that let your IT administrator see what's going on in your network. Such as whose surfing the Web, and gives you the tools to block access to inappropriate Web sites.
UPnP UPnP provides support for communication between control points and devices. The network media, the TCP/IP protocol suite and HTTP provide basic network connectivity and addressing needed. On top of these open, standard, Internet based protocols, UPnP defines a set of HTTP servers to handle discovery, description, control, events, and presentation.
Enable DDNS Server Type DDNS Username DDNS Password Confirmed Password Hostname to register SNMP The simple network management protocol (SNMP) forms part of the internet protocol suite as defined by the Internet Engineering Task Force (IETF). SNMP is used by network management systems to monitor network-attached devices for conditions that warrant administrative attention.
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Enable/Disable the SNMP service, default setting is Disable. Enable (Support SNMP version 1 or SNMP version 2c). SNMP Read Community string so that EPICenter can SNMP Read Community retrieve information.(default :public) Specifies the name of the SNMP write community to which SNMP Write Community the printer device that this actual destination represents belongs.(Default:private)
Admin Account The administrator account can access the management interface through the web browser. Administrator Name Administrator Password Confirm Password Remote Administration Http port for remote Remote administration only from IP Figure 5-1. Management settings Assign a name to represent the administrator account. Maximum 16 characters.
The administrator name and password are case-sensitive Note and the “blank” character is an illegal character Only the administrator account has the ability to change account password. Date & Time Manual Time Setting Figure 5-2. Date/Time-Manual time settings Manual Time Setting Table 5-2.
Time Zone Daylight Saving NTP Update Interval NTP Server 1 NTP Server 2 Ping Test This useful diagnostic utility can be used to check if a computer is on the Internet. It sends ping packets and listens for replies from the specific host. Enter in a host name or the IP address that you want to ping (Packet Internet Groper) and click Ping.
Factory Default This function is used to restore all the parameters back to factory default setting. You can use the Save/Restore Setting to check the factory default configuration, after you click on the Set button. Figure 5-6. Factory default settings Firmware Update You can upgrade the firmware of the device using this tool.
System Information System Information page indicates the current setup-status of the device, it includes LAN, WAN, (Status and MAC Address), Host Name / System Date time / Machines Life time and system firmware information. The information and options on this page will vary according to your WAN setting (Static IP, DHCP, or PPPoE).
PBX Extension Status This page displays the information of Extension/Users Registration status. Register OK Talk on the telephone Register Unknown PBX Trunk Status This page displays the information of Service Provider Registration status. Register OK Register Unknown Table 6-2. Service Provider Status description Figure 6-2.
Call Detail Record Call Detail Record (CDR) contains the call history of the extensions when calls was made or received. Recorded information include: Source Number, Destination Number, Start Time, Answer Time, End Time, Duration Time and Status. Press to go to the Next page; Press Source No Caller’s ID Destination No...
How to use Call Parking function The followings are the Call Park function settings, and all of VoIP devices (ATA, GW and IP Phone) were registered with Wi-Fi IP PBX. Extension to Dial for Parking Calls: 700 Extensions to park calls on :701-720 Ext.100 and Ext.300 are talking.
How to use Call Pick-up function The followings are the Call Pickup function settings, and all of VoIP devices (ATA, GW and IP Phone) were registered with IP PBX. Pickup Extension: *8 Ext.300 call to Ext.100, and Ext.100 is ringing. Ext.200 dial “*8#”...
Record Sound Sample This sample for how to record sound, as gsm format file for ipbx series use. A) Visit to www.nch.com.au sound home-page, to download Wavepad v3.05 (for windows) sound tools install your pc. B) In this screen, create a new file, Input 8000Hz and select mono (Single) channel then press ok to finish.
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D) Press Start recording E) Save the current file as WAV or gsm format to finish. Convert Wav to G729 format Example A) Visit to www.voiceage.com home-page, to download Open G729 encoder sound tools uncompress to your pc. B) Convert WAV format file to g729 format file.
Appendix D Record Voice Guide Process IPX-1900 provides Record Voice Menu by Phone function. Please register your VoIP devices to Wi-Fi IP PBX at first, and then check the Record voice code from “IP PBX Setup -> record Voice Menu” page.
Voice Communication Samples The chapter shows you the concept and command to help you configure your IP PBX System through sample configuration. And provide several ways to make calls to desired destination in IP PBX. In this section, we’ll lead you step by step to establish your first voice communication via web browsers operations.
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STEP 2: Click the “Add” button to create extension account ext.100 and ext.101. Figure D-4. Add extension setting of IP PBX STEP 3: Please log in VIP-254T_B and browser to “SIP setting Insert the account/password information then save and reboot machine. The sample configuration screen is shown below: STEP 4: Repeat the same configuration steps on VIP-254T-A, and check the machine...
STEP 5: After both of devices have registered to IP PBX successfully, it could browse to “Information -> PBX Extension Status” page to show the registration status: Test the Scenario: 1. VIP-254T_B pick up the telephone 2. Dial the number: 100 shall be able to connect to the VIP-254T_A 3.
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Machine Configuration: STEP 1: Please refer to the first sample and let VIP-154T and VIP-192 register to IP PBX. STEP 2: Please log in IP PBX via web browser and browse to “IP PBX Setup configuration menu to add four accounts for VIP-480FO using. STEP 3: Browse to “IP PBX Setup number which inexistence extension in Extension List and the sample configuration screen is shown...
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STEP 4: Browse to “IP PBX Setup the IP address of VIP-480FO for connecting with VIP-480FO by peer-to-peer mode, and press the “Insert” button for activate the configuration. Figure D-12. Add a Gateway trunk for connecting with VIP-480FO STEP 5: Browse to “IP PBX Setup Trunk Group for making off-Net calls via VIP-480FO.
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Figure D-15. Set up the Hunting Member of FXO ports Figure D-16. Set up the Proxy Server IP address for register to IPX-1900 STEP 7: Browse to “Dialing Plan” configuration menu. Add an Incoming Dial Plan (no.1x) for redirect the PSTN outgoing calls to FXO ports.
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Figure D-18. Hot Line to auto-attendant of IPX-1900 STEP 8: After all of devices have registered to IP PBX successfully, the Extension Status page will show the registration status: Figure D-19. Extension status page with Phone and Gateway registered Test the Scenario: 1.
IP Phone make external SIP Proxy calls via SIP Trunk In the following samples, we’ll introduce VIP-154T and VIP-192 makes SIP Proxy calls via SIP Trunk applications. Figure D-20. Installation example with FWD SIP Prxoy Machine Configuration: STEP 1: Please refer to the first sample and let VIP-254T and VIP-255PT register to IP PBX. STEP 2: Browse to “IP PBX Setup Service Provider account for registering to FWD SIP Proxy.
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STEP 3: Browse to “IP PBX Setup Trunk Group for making external SIP Proxy calls. STEP 4: After the SIP Trunk has registered to FWD SIP Proxy successfully, the Service Provider Status page will show the registration status: Test the Scenario: 1.
FXO Port Pin Assignments The FXO Telephony Interface has 2 RJ-11C/W modular jacks. The following diagram and table show the assignments of the pin for the R-J11 port. RJ-11pin FXS Port Pin Assignments The FXS Telephony Interface has 4 RJ-11C/W modular jacks. The following diagram and table show the assignments of the pin for the RJ-11 port.
Manufacturer Authorized representative established within the EU Authorized representative established within the EU (if applicable): Company Name: Planet Technology Corp. Company Address: 11F, No.96, Min Chuan Road, Hsin Tien, Taipei, Taiwan, R.O.C Person responsible for making this declaration Name, Surname...