Troubleshooting - Planar E2c Display User Manual

Troubleshooting

Problem
No image appears on
the screen
Conflict with driver
version
Possible Cause
Computer is not
powered on.
Power cord is not
securely connected.
Video cable
connected incorrectly.
A previous version of
the display driver is
still installed on the
computer system.
The installation CD
contains a file older
than the one currently
on your system.
Solution
Turn on computer.
Tighten power cord connection and turn
on computer.
Make sure the first display of a dual-
headed system or the only display of a
single-headed system is connected to the
Video 1 port on the display controller.
Remove any existing display driver before
you install a more recent version.
The Confirm File Replace dialog box
appears if the installation CD contains
a file older than the one currently on
your system. Click No to the question
Overwrite the newer file? or click No to All.
Troubleshooting | 11