Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Page 2
Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
14. Do not place heavy objects on the LCD display, video cable, or power cord. 15. If smoke, an abnormal noise, or a strange odor is present, immediately switch the LCD display off and call your dealer or ViewSonic. It is dangerous to continue using the LCD display.
Page 6
17. Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible. 18.
Contents Compliance Information FCC Compliance Statement ..............i Industry Canada Statement ..............i CE Conformity for European Countries ..........i Indian Restriction of Hazardous Substances ........ii Declaration of RoHS2 Compliance ............ii Cautions and Warnings ..............iii Copyright Information Product Registration ................2 For Your Records ................
Page 8
4. OSD Menu Operation 4.1 General Setting ................16 4.2 More OSD settings ..............18 4.3 Annotation Menu ................ 21 4.4 Embedded Player Interface ............27 4.5 Multimedia supported formats ............ 49 5. Trouble Shooting 6. Care and Maintenance 7. Display Modes 7.1 VGA Mode ..................
® NERGY Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
Product Registration To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online. The ViewSonic CD also provides an opportunity for you to print the product registration form.
PN-WMK-047 IFP5550 – 55” 400 x 400mm M8 x 25mm • ViewSonic provides the standard dimensions for wall mount kits as shown in the table above. • To find the perfect mount, please browse www.viewsonic.com or call our service team.
2. Smart Whiteboard/LCD Display Features This section introduces you to the features of your LCD Display. Note: The features or applications described in this User’s manual may vary depending on the device model purchased. 2.1 Control Panel Overview Item Description Press the key to turn on the device Press the key to turn on/off the screen Press and hold the key to turn off the device...
Decrease volume Increase volume USB port for Embedded Player and internal PC Receives signals from the remote control 2.2 Terminal Interface Overview Press t ON/OF Terminal Interface Overview Mute / Display current Blank s Freeze Numeri Press t PC app Numeri Close c Item...
2.3 Remote Control Overview Press to turn the display Press to scroll down ON/OFF Enter button. Press it to Mute / Unmute select options. Writing software startup Display information of the current input source Shortcut button to exit Blank screen dialog boxes Freeze screen Back...
2.4 Inserting Remote Control Batteries To insert the provided batteries into the remote control follow these instructions. We recommend that you don’t mix battery types. 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+”...
2.5 Remote Control Receiver Range The working range of the remote control receiver is shown here. It has an effective range of 8 meters. Make sure there is nothing obstructing the remote control’s signal to the receiver.
Connecting an External PC 1. To display video and sound from an external PC follow the instructions below. 3. Setting Up Your Display Note: External PCs can also be connected to the display via HDMI cable. • Connect a VGA cable (15-pin) from your external PC to the VGA IN port on the display.
3.2 RS232 Connections RS232 Serial Port Cable Computer When you use a RS232 serial port cable to connect your display to an external computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more.
3.3 Connecting USB Peripherals Just like a regular PC, it is easy to connect various USB devices and other Connecting USB Peripherals peripherals with your smart whiteboard. 1. USB Peripherals: Plug the USB device cable into the USB IN port. 1.
3.4 AV IN Connections Set-top Camera Video game Video Video recorder Satellite TV receiver Video 1. Connect a 3-color AV cable from the AV IN ports on your display to the AV OUT ports of a peripheral device (AV cable: Yellow is Video, Red is Audio-R, White is Audio-L).
3.5 HDMI Connections HDMI Connections HDMI cable DVD player General Setting 1. Connect the HDMI cable to the HDMI ports on your display and peripheral device. Plug in the power cord, and turn on the rear-panel power supply switch. Press the button on the right-hand side of the display to turn the screen on.
3.7 Video Output Connection Projector Audio cable HDMI cable Use HDMI cable to connect display devices with HDMI in, and use audio cable to connect sound input. Plug in the power cord, and turn on the rear-panel power supply switch. Press the POEWR button on the right-hand side of the display to turn the screen Note: The HDMI OUT can output any source signal, and the maximal resolution is 1080P@60Hz.
4. OSD Menu Operation 4.1 General Setting To select an input source: Press INPUT button on remote control to display the general setting menu, then press DOWN to enter the input source menu.. Press DOWN / UP / LEFT/ RIGHT to select the input source you want. Press Enter button on remote control or click with touch pen to select the input source.
Page 25
To adjust the backlight and enable/disable Flicker Free: Press INPUT button on remote control to display the general setting menu. Drag icon directly with touch pen to adjust the backlight value. Click Flicker Free icon to enable/disable the function. Press EXIT key on remote control or click blank area outside menu with touch pen to quit the on-screen menu.
4.2 More OSD settings Press MENU button (in any source but not Embedded Player source) on remote control to display general settings menu. Audio Setting Turn the volume, bass, treble and balance icons directly with touch pen to adjust value. Or press DOWN / UP / LEFT/ RIGHT to select icon then press VOL+/VOL- to adjust value.
Page 27
Screen Setting Click Image Sticking Protection to enable/disable the function. Click the 4:3 and 16:9 icons directly to change the ratio. Display Setting Turn the Brightness, Contrast, Hue and Sharpness icons directly with touch pen to adjust value. Or press DOWN / UP / LEFT/ RIGHT to select icon then press VOL+/VOL- to adjust value.
Page 28
Adjust Setting 1. Drag icon directly with touch pen to adjust the value. Click the Auto icon directly to do the auto adjustment.
4.3 Annotation Menu vPen Annotation Menu Floating Pen Menu Short cut Menu In any input source, to place two fingers on the screen (about 20~50mm spacing) and stay more than two seconds to call up annotation menu. In this mode, user can only use touch pen to operate.
Page 30
Side Tool Bar Item Description Click to return to previous operation interface. (Only for Embedded Return Player source) Home Click to return to home interface of Embedded Player. Pop up Short cut menu.(Only for Embedded Player source) Short cut The Short cut menu will record currently used APP vBoard Click to enter vBoard software Pop up Pen menu...
Page 31
Pop up Zoon in/out menu Zoon in/out Click to adjust Zoon in/out Zoom in Click to zoom in current image Zoom out Click to Zoom out current image Original Click to return original size Tools Pop up tools menu Spotlight Click to open Spotlight Count Down Click to open Count Down function...
Page 32
IFP50 operation Click ENTER THE CLASS icon. Click Voter icon. IFP50 operational interface will appear. Voter Click icon to enter Voter interface. Click “Single choice” or “Multiple choice” icon to define answer type. Click BEGIN icon let participant starts answer. After participant presses OK icon to done the answer, the IFP will show the participant‘s name on screen.
Page 33
Click Finish icon to done the vote, then Answer statistics will be displayed. Choose the right answer to show the correct rate. Click icon to analyze.
Page 34
Responder Click to enter Responder. Participant needs click OK icon to answer. Message Click to enable/disable message function. Message operation Click Message icon to enable the function. Participant clicks Message icon the change to Message interface. Participant key in message then click Send icon. The message will appear on IFP50 upper side.
4.4 Embedded Player Interface Switch to Embedded Player source to display ViewBoard Launcher interface that shown above. Item Description vBoard Click to vBoard software ViewBoard Click to ViewBoard Cast software Cast Browser Click to enter internet page APPs Click to enter Embedded Player application management page Network Click to enter Ethernet settings...
Page 36
vBoard Item Description File New/Open/Save file Home Return to home page APPs Click to enter Embedded Player application management page Settings Open settings dialog Open Doc Open a media/document file via default app Click to pop a parameter dialog for pen drawing. Color, thickness and shape object can be selected through this dialog Then close dialog to start drawing Note: In pen mode, one point to write and three points to erase.
Page 37
Page Click to show page management Click to show or hide the grid Click to show or hide the clock Click to reverse tool bar Click to reverse tool bar Note: Two points for zoom in/out and navigate.
Page 38
vBoard Lite Item Description Menu Click to pop up sub-menu Exit Click to exit vBoard Lite Select Select any object on the board Click to write or to set type, color and thickness Note: In pen mode, it supports up to 10 points for writing Eraser Click to use an eraser Clean...
Page 39
Previous Click to previous page Page Display page number Next Click to next page Click to create new file Open Click to open *.enb format file Import Click to import *.jpg format file Save Click to save current content to *.enb format Export Click to export c urrent content Cloudy...
Page 40
Watercolor Item Description Click to select different type Note: In pen mode, it supports up to 10 points for writing Thickness Click to change thickness Select color then press and rotate the circle on palette to ad- Palette just color Dipper Click dipper to dip up color for pen Color disc...
Page 41
ViewBoard Cast Click to run ViewBoard Cast application. Mac and Windows device Make sure your device is connected to the same network with IFP50. Visit the address that shown on IFP50 to download application. Launch ViewBoard Cast and click the icon number that shown on IFP50.
Page 42
Make sure your device is connected to the same network with IFP50. Enter password that shown on IFP50. Slide up at the bottom enter the quick set Open AirPlay. Select the device, then the iOS operate interface will appear. Android Make sure your device is connected to the same network with IFP50.
Page 43
Mobile device interface Item Description Toggle Click to hide or display tool bar Home Click to return to home interface Return Click to return to previous operation interface Folder Click to view or open mobile device internal file Click to share screen Screen sharing (Android 5.0 above supported)
Page 44
Zoom Click to run Zoom application. Click Sign In. Enter your email and password or sign in with your Google, Facebook or SSO account. If you do not have a Zoom account, you should select Sign Up.
Page 45
Join a Meeting Select Join a Meeting. Enter the Meeting ID of the meeting you want to join. Click Join Meeting.
Page 46
Start an Instant Meeting Select Schedule or Host a Meeting. Choose the meeting options: • Choose to have Video On or off. • Choose to Use Personal Meeting ID or a unique meeting ID. Click Start a Meeting. Invite meeting participants by clicking the Participants icon at the bottom of the screen.
Page 47
Visualizer Click to run Visualizer application. Item Description Exit Click to exit Resolution Click to change camera resolution setting Click to make annotation in the picture Screen shot Click to screen shot Adjustable In this mode, user can use two fingers to zoon in/out and rotate the im- mode Full screen Click to show as full screen...
Page 48
Keeper Click to run Keeper application. Item Description One Key Click to optimize the system, memory clean and garbage Optimize clean memory Click to memory clean clean Garbage Click to garbage clean clean Information Click to check the system information Exit Click to exit...
Page 49
Screen Lock Click to set screen lock password or enable screen lock. Set password Screen lock enabled...
Page 50
Folders 1. Storage device display: Click with touching pen to enter corresponding storage devices area. Icons: Item Description Click to exit. Exit Click to sort file. Sort Click to display file by thumbnail mode. Thumbnail Click to display file by list mode. List Click to select file.
Page 51
File type menu: All: All types Doc: OFFICE type files Note: Image stored by vBoard Lite, Side Tool Bar and remote control Screen capture button. Picture: Image type files Media: Audio and video type files File information: To preview the image, show the image’s name, size, resolution and created date.
Page 52
Settings • Network access: Check the current network connection status and the network parameters of the device. • Share: SAMBA Service for share. • Display: Adjust default home page, wallpaper, HDMI out encryption, pixel shift interval. • Storage: Check the internal storage size. • Apps: Display all applications’...
Page 54
Cloud Drive Item Description Add Account Add user account. The current image will be uploaded to cloud storage without Use the default account confirm account again after press upload icon. Use the default file name The current image will be uploaded to cloud storage without editing when save file name after press upload icon.
Page 55
ES File Explorer Item Description Network Enter to submenu. Cloud Enter to operation page. Click “Gdrive” icon to add cloud account.
Page 56
Select cloud account to access the cloud file.
5. Trouble Shooting Remote control is out of 1. Check whether something is obstructing the order display’s remote control receiver. 2. Check whether the batteries in the remote control are installed correctly. 3. Check whether the batteries need to be replaced. The unit turns of unexpect- 1.
Page 59
Video not working properly No picture / No sound 1. Check POWER status. 2. Check the signal cable. 3. Check that the internal PC is installed correctly. Picture trembling 1. Check the signal cable. 2. Check if other electronics are interrupting the signal.
6. Care and Maintenance Please follow these cleaning guidelines to make sure your smart whiteboard display looks like new for years to come: • Don't clean the machine if it has been turned on for a long period of time. •...
8. Specifications Model IFP5550 IFP6550 IFP7550 IFP8650 Screen Size 54.6” 64.5” 74.5” 85.6” Input Signal 3 x HDMI 1 x DP 1 x VGA 1 x PC audio 1 x CVBS Output Signal 1 x HDMI 1 x Earphone 1 x SPDIF(coaxial)
9. RS-232 Protocol 9.1 Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...
9.2.2 Communication Setting - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1 (fixed) 9.2.3 Command Message Reference PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows: 1.
Page 67
Set-Function format Send: (Command Type=”s”) Name Length Command Command Value1 Value2 Value3 Type Byte 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Count Bytes order NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception. Reply: (Command Type=”+”...
Page 68
Reply (Hex Format) Name Length Command Type 0x34 0x30 0x2D 0x0D 0x32 Set-function table Length ID Command Command Value Range Comments Function Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Power on/ off 000: STBY Exclude VT2405-1, and (standby) 001: ON VT3205 Input Select...
Page 69
Picture Size 000: FULL (for DS) 001: NORMAL 002: CUSTOM 003: DYNAMIC 004: REAL 000: English Extend the value language 001: French for more supported 002: Spanish languages OSD timeout 005 ~120 Sec Set OSD timeout Power lock 000: Unlock 001: Lock Volume 000 ~ 100...
Page 70
Key Pad 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/EXIT 007: EXIT *2.9.2 Remote 000: Disable Disable: RCU has Control 001: Enable no effect on HDTV. 002: Pass through Enabled: RCU controls the HDTV. This is the power up default on the HDTV.
Page 71
NOTE: 1. Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power”. 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1.
Page 73
Get-Function format Send: (Command Type=”g”) Name Length Command Command Value1 Value2 Value3 Type Byte 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Count Bytes order NOTE: Get “Power STBY status” is the exception for VT2405LED-1 and VT3205LED.
Page 74
Example2: Get Brightness from TV-05 , but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Name Length Command Command Value1 Value2 Value3 Type 0x38 0x30 0x67 0XD3 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length...
Page 75
Get-Tiling 000: OFF (for DS) Compensa- 001: ON Bezel width tion compensation Get-Tiling H 01x~09x: (for DS) by V monitors H monitors 1. 2 digital for 0x1~0x9: H monitors V monitors 2. 3 digital for V monitors Get-Tiling 000: OFF (for DS) position 001~025...
Page 76
NOTE: 1. Power on/off log data is replied as 6 sequential strings in following order. 2. Time log data definition Value 1 Value 2 Value 3 On/ Off indicator Month in 2 digits (00~12) Day in two digits (00~31) 0: Off 24-hr formatted Hour (00~23) Minute in 2 digits (00~59) 1: On...
Page 77
3. Get Time log data example Assumed the power-on/off record of display#01 as below 2014-8/31 08:00 On 2014-8/31 22:00 Off 2014-9/1 10:30 On 2014-9/1 11:00 To send “GET-Time log” command Send: 0x 38 30 31 67 31 30 30 30 0D Reply: #1 0x 38 30 31 72 31 01 08 31 0D (On 8/31)
Page 78
6. Get Device Name example Assumed the device name is CDE-5500 Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name) Reply: #1 0x 38 30 31 72 34 43 44 45 0D (“C” “D” “E”) #2 0x 38 30 31 72 34 2D 35 35 0D (“-”...
9.3.3 Remote Control Pass-through mode When PC sets the TV/DS to Remote Control Pass through mode, the TV/DS shall send a 7-byte packet (followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no effect on the TV/DS function. For example: “Volume+”...
Page 80
POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■ NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1.
Page 81
Combination Keys: Special Mode Front Key Pressing Remark (Interval 1 sec.) Button Lock & Un- “VOL-” “VOL-” “SETTING” 1. Lock all buttons of front panel and lock “HOME” RCU, except for “Power”. 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc.
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Page 84
Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Page 86
Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 10 Pointe Dr. Suite 200. Brea, CA. 92821, UY.S.A Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Tijuana, Mexico E-Mail: http://www.viewsonic.com...