ViewSonic IFP6552-2F User Manual
ViewSonic IFP6552-2F User Manual

ViewSonic IFP6552-2F User Manual

Commercial touch display
Table of Contents

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IFP52-2 Series
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19364 | VS19365 | VS19366
P/N: IFP6552-2/IFP6552-2F/IFP6552-2ED | IFP7552-2/IFP7552-2F/IFP7552-2ED | IFP8652-2/IFP8652-2F/IFP8652-2ED

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Table of Contents
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Summary of Contents for ViewSonic IFP6552-2F

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............9 Package Contents ....................9 Wall Mount Kit Specifications (VESA) ..............10 IFP6552-2 ......................10 IFP7552-2 ......................11 IFP8652-2 ......................12 Product Overview ....................13 IFP6552-2 ......................13 IFP7552-2 ......................14 IFP8652-2 ......................15 Control Panel ......................16 I/O Panels ......................
  • Page 6 Making Connections ..........26 Connecting to Power ....................26 Connecting External Devices and Touch Connection ...........27 USB Type C Connection ..................28 HDMI Connection ....................28 DisplayPort Connection ..................28 VGA Connection ....................28 RS-232 Connection ....................29 USB and Networking Connections ................30 USB Peripherals .....................
  • Page 7 ViewBoard Settings ........... 56 Network & Internet ....................56 Connected Devices ....................58 Apps ........................59 Notifications ......................60 Storage .........................62 Sound ........................63 Display ........................64 Wallpaper & Style ....................65 Accessibility ......................66 Security .........................68 Privacy ........................69 Location ........................71 Passwords & Accounts ..................72 Digital Wellbeing ....................73 Google ........................74 System ........................75 About Device ......................76...
  • Page 8 RS-232 Protocol ............127 Description ......................127 RS-232 Hardware Specification ................127 LAN Hardware Specification ................128 RS232 Communication Setting ................128 LAN Communication Setting ................128 Command Message Reference ................128 Protocol ......................129 Set-Function Listing ..................... 129 Get-Function Listing .................... 137 Remote Control Pass-through Mode ..............
  • Page 9: Introduction

    (30.16 cm) 4 inches 4 inches (10 cm) (10 cm) 4 inches (10 cm) Aspect ViewSonic OPS PC module - ViewSonic OPS PC module - Welcome to visit ViewSonic VPC2C_25_27-O VPC2C_25_27-O-1B Online Support Center for Compliance Statement 적합성 선언 Declaration de conformite Hinweise Declaración de conformidad...
  • Page 10: Wall Mount Kit Specifications (Vesa)

    Wall Mount Kit Specifications (VESA) NOTE:  Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. IFP6552-2 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP6552-2...
  • Page 11: Ifp7552-2

    IFP7552-2 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP7552-2 600 x 400 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 12: Ifp8652-2

    IFP8652-2 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP8633 800 x 600 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 13: Product Overview

    Product Overview IFP6552-2 Front Panel Front I/O Control Panel Rear Panel OPS Slot Wi-Fi Slot Side I/O Rear I/O Power Switch & AC IN...
  • Page 14: Ifp7552-2

    IFP7552-2 Front Panel Front I/O Control Panel Rear Panel OPS Slot Wi-Fi Slot Side I/O Rear I/O Power Switch & AC IN...
  • Page 15: Ifp8652-2

    IFP8652-2 Front Panel Front I/O Control Panel Rear Panel OPS Slot Wi-Fi Slot Side I/O Power Switch & AC IN Rear I/O...
  • Page 16: Control Panel

    Control Panel Number Item Description Ambient light sensor Remote control receiver • Power indicator light • Press to turn ON the device • Press to turn OFF/ON the display backlight only • Press and hold to turn OFF the device Return to the ViewBoard's main interface Return to the ViewBoard's previous level Disable/Enable the touch screen...
  • Page 17: I/O Panels

    I/O Panels Front I/O OPS Slot Wi-Fi Slot Side I/O Rear I/O...
  • Page 18: Front I/O

    Front I/O Number Item Description • USB Type C input • USB 3.0 standard • Supports DP v. 1.2 with audio, video, and touch (Type C 2) • Supports LAN by 10M/100M • Supports power charge up to 65W. Power charge supported: 5V/3A, 9V/3A, 15V/3A, 20V/3.25A •...
  • Page 19: Rear I/O

    Rear I/O AUDIO IN TOUCH 2 AUDIO OUT Number Item Description External computer video input AUDIO IN External computer audio input • USB Type B • Touch signal output to external computer • After connection (with an external computer), the TOUCH 2 device connected to the USB port can directly be used by the external computer...
  • Page 20: Side I/O

    Side I/O TOUCH 1 HDMI OUT HDMI 1 HDMI 2 Number Item Description • USB Type A input • USB 3.0 standard • Connect USB devices such as hard disks, keyboard, mouse, etc. • Automatically switches between the external computer and ViewBoard •...
  • Page 21: Remote Control

    Remote Control Number Description Power on/off Screen capture Startup writing Back to the ViewBoard player Home Screen Back/Return to the previous page Increase/Decrease the Volume Number Keypad Information Input source selection Media control buttons: • Red: Play/Pause • Green: Stop •...
  • Page 22 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 23 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 8 meters, 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. 30°...
  • Page 24: Using Gestures

    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.
  • Page 25 Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.
  • Page 26: Making Connections

    Making Connections Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Plug the power cord plug into a power outlet.
  • Page 27: Connecting External Devices And Touch Connection

    Connecting External Devices and Touch Connection Type C Cable Type-C USB Cable TOUCH HDMI Cable HDMI USB Cable TOUCH Computer DP Cable USB Cable TOUCH VGA Cable...
  • Page 28: Usb Type C Connection

    Your external device(s) can be connected in any of the following configurations: USB Type C Connection To connect via Type C: Connect a Type C cable from your external device to a Type C port on the ViewBoard. HDMI Connection To connect via HDMI: 1.
  • Page 29: Rs-232 Connection

    RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power ON/OFF, Volume adjustment, Input select, Brightness, and more.
  • Page 30: Usb And Networking Connections

    USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device into a USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into a LAN port.
  • Page 31: Media Player Connection

    Media Player Connection HDMI IN HDMI Cable To connect to a media player: 1. Connect the HDMI cable to a HDMI port on your ViewBoard and peripheral device. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the ViewBoard to turn the screen on.
  • Page 32: Audio Connection

    Audio Connection The ViewBoard supports Audio In, Audio Out, and SPDIF. Audio In To play audio from your external device through the ViewBoard’s speakers, connect one end of an audio cable to your external device, and the other end to the ViewBoard’s AUDIO IN port.
  • Page 33: Spdif Connection

    SPDIF Connection Optical Cable SPDIF Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Power button on the ViewBoard to turn the screen on.
  • Page 34: Video Output Connection

    Video Output Connection HDMI Cable HDMI OUT Projector To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
  • Page 35: Optional Connections

    Optional Connections The ViewBoard comes with an OPS Slot as well as a Wi-Fi Slot for optional add-ons such as a slot-in PC (e.g., VPC-25-O) or Wi-Fi card (e.g., VB-WIFI-001). Slot-in PC (OPS Slot) Installation 1. Remove the OPS Slot cover of the display. 2.
  • Page 36: Wi-Fi Card (Wi-Fi Slot) Installation

    Wi-Fi Card (Wi-Fi Slot) Installation 1. Remove the Wi-Fi Slot cover of the display. 2. Carefully insert the slot-in Wi-Fi card into the Wi-Fi Slot of the display. 3. Secure the slot-in Wi-Fi card to the display.
  • Page 37: Using Your Viewboard

    Using Your ViewBoard Powering ON/OFF your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “ON” position. The AC Power input and switch are located at the bottom of the unit. 2.
  • Page 38: Initial Launch Setup

    Initial Launch Setup When you first turn ON your ViewBoard, an initial setup wizard will launch. 1. Choose your preferred Language.
  • Page 39 2. Adjust accessibility features as needed. 3. Setup and connect to a network. 4. Set and adjust the Date and Time as needed.
  • Page 40 5. Copy your apps and data from another device to the ViewBoard or tap Don’t copy to continue without copying anything. 6. Sign in with a Google account, or tap Skip to continue without signing in. 7. Accept or decline the Google services.
  • Page 41 8. Set a PIN to setup a Screen lock, or tap Skip to continue without setting one.
  • Page 42: Home Screen (Launcher Scheme)

    Home Screen (Launcher Scheme) The IFP52-2 series’ Home Screen layout can be customized by selecting from Scheme A and Scheme B. Scheme A Scheme B To change the scheme: 1. Go to: Settings > System > Launcher Scheme 2. Select either Scheme A or Scheme B.
  • Page 43: Toolbar

    Toolbar The Toolbar is where applications and tools can be found. Trigger icons are on the edge of the screen for quick access. To launch an application or tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired application or tool.
  • Page 44: Toolbar Icons

    Toolbar Icons Description Icon Return to the previous operation screen. NOTE: Only for the ViewBoard OS source. Return Annotate the overlay of any input source with a pen or brush. Return to the Home Screen of the ViewBoard OS source. Home Display all embedded applications that are currently open.
  • Page 45: Control And Notification Panel

    Control and Notification Panel Description Item Access frequently used settings and tools. Internet Bluetooth Do Not Disturb Control Panel Nearby Share Airplane Mode Screen Record Input Source Receive and manage system and application notifications. Notification Panel...
  • Page 46: On-Screen Display (Osd) Menu - General Settings

    On-Screen Display (OSD) Menu - General Settings Access Input, Display, Audio and other general settings through the OSD Menu. Input Settings Display Settings Audio Settings pressing INPUT on the remote control or Open the OSD Menu by touching the Input Source icon ( ) of the Toolbar.
  • Page 47: Input Settings

    Input Settings To select an input source: Press INPUT on the remote control or touch the Input Source icon ( ) of the to display the Input Settings menu. Toolbar Press on the remote control to select the input source you want. q/p/t/u NOTE: ...
  • Page 48 To adjust the volume: Press INPUT on the remote control or touch the Input Source icon ( ) of the Toolbar to display the Input Settings menu. Touch and drag the volume slider directly to adjust the value, or press +/- on the remote control to adjust.
  • Page 49: Display Settings

    Display Settings To adjust the display settings: Press INPUT on the remote control or touch the Input Source icon ( ) of the Toolbar to display the Input Settings menu. Then select the Display tab. Press on the remote control to select the menu option you want. q/p/t/u Press ENTER on the remote control to confirm or press to adjust the menu...
  • Page 50 Display Settings - Menu Options Description Item Automatic brightness adjustment. Adjusts maximum brightness Auto Brightness according to ambient light levels. Energy Star Enable to reduce power consumption. Adjusts the filter that blocks high-energy blue light for a more Low Blue Light comfortable viewing experience.
  • Page 51: Audio Settings

    Audio Settings To adjust the display settings: Press INPUT on the remote control or touch the Input Source icon ( ) of the Toolbar to display the Input Settings menu. Then select the Audio tab. Press on the remote control to select the menu option you want. q/p/t/u Press ENTER on the remote control to confirm or press to adjust the menu...
  • Page 52 Audio Settings - Menu Options Description Item Select a predefined audio setting. Mode Description Standard Default audio mode. Sound Mode Meeting Room Ideal for meetings. Higher bass, lower treble levels. Classroom Ideal for the classroom. Low bass and treble levels. Cinema Ideal for movies.
  • Page 53: Low Blue Light Filter And Eye Health

    Low Blue Light Filter and Eye Health The low blue light filter blocks high-energy blue light for a more comfortable viewing experience. Calculating Breaks When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.
  • Page 54 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the (3) Move the eyes to look (2) Move the eyes le and head upright.
  • Page 55: Applications

    Description Icon myViewBoard Display Wirelessly mirror screens to a larger display. myViewBoard Manager Remotely manage multiple installations of ViewSonic devices. myViewBoard Whiteboard A digital whiteboarding application. Settings Access the System Settings. vCast Working with ViewBoard Cast software, receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’...
  • Page 56: Viewboard Settings

    ViewBoard Settings The ViewBoard input source is the default source that is active when turning on the ViewBoard. Press MENU on the remote control or tap the setting icon ( ) next to the input source in the On-Screen Display (OSD) Menu’s Input Settings to enter the Settings menu.
  • Page 57 NOTE:  • Wi-Fi, Hotspot, and Bluetooth settings will appear when an optional Wi-Fi card (e.g., VB-WIFI-001) has been installed in the Wi-Fi Slot. • Ethernet will take priority when both Ethernet and Wi-Fi are enabled. • The device can connect to the Internet when Hotspot is enabled.
  • Page 58: Connected Devices

    Connected Devices Set up and manage Bluetooth connections, saved devices, and connection preferences for Bluetooth, Casting, and Print Services. Description Item Enable Bluetooth to search for and connect to a Bluetooth Pair New Device device. View all previously connected Bluetooth devices. Saved Devices NOTE: Bluetooth will turn on.
  • Page 59: Apps

    Apps View any running or installed applications. Tap on them for more detailed information and options. Description Item Recently Opened Any recently used applications will be listed here. Apps Set default applications for certain uses (e.g., default browser Default Apps application).
  • Page 60: Notifications

    Notifications Manage notification and conversation settings and preferences. Description Item App Settings Set up notification settings for individual applications. Notification History View recent notifications. Conversations Set previously received notifications or messages as priority. When enabled, conversations can appear as a floating icon on Bubbles screen.
  • Page 61 Description Item Notification Dot on When enabled, a small dot will appear on the application icon when there is a new notification available. App Icon Enhanced When enabled, receive suggestions for actions, replies, etc. Notifications...
  • Page 62: Storage

    Storage Check the storage status of the ViewBoard. Description Item When enabled, the storage manager will remove backed up Storage Manager photos and videos. System View the total storage space of system files. Apps View and manage the storage space used by applications. Documents &...
  • Page 63: Sound

    Sound Adjust the volume level and set up varies sound preferences. Description Item Volume Adjust the volume level. Set sound preferences for when “Do Not Disturb” mode is Do Not Disturb turned on. Live Caption When enabled, automatically caption Media Set the media player preferences.
  • Page 64: Display

    Display Adjust Brightness, Timeout, Theme, HDMI CEC, and other display related settings. Description Item Brightness Level Adjust the brightness level. When enabled, the brightness level will dynamically adjust Adaptive Brightness automatically based on the ambient light level of the surrounding area. Lock Screen Set lock screen preferences.
  • Page 65: Wallpaper & Style

    Wallpaper & Style Adjust and personalize the Wallpaper, Colors and theme of the ViewBoard. Description Item Change Wallpaper Select a wallpaper for the background. Wallpaper Colors Choose a color scheme based on the selected wallpaper. Basic Colors Choose a color scheme from a select amount of options. When enabled, the brighter default background color will be Dark Theme changed to a darker one.
  • Page 66: Accessibility

    Accessibility View and adjust various tools that can help people with visual, auditory, speech, or physical disabilities use the ViewBoard. Description Item When enabled, certain on-screen items will be read or Select to Speak described aloud when tapped (e.g., text or image). When enabled, device actions will be described by audio so it TalkBack can be used without looking at the screen.
  • Page 67 Description Item When enabled, an audio description of what is happening on Audio Description screen in supported movies and shows will be given. Hearing Aids Connect a hearing aid to the ViewBoard. Audio Adjustment Combine audio channels into a single mono channel. Accessibility Adjust the shortcut settings and availability on the lock screen.
  • Page 68: Security

    Security Review and adjust device security settings. Description Item Regularly check the installed applications and device for any Google Play Protect harmful behavior. Find My Device Locate the ViewBoard remotely. Security Update Check for security updates. Google Play System Check for system updates. Update More Security View and adjust various security related settings.
  • Page 69: Privacy

    Privacy Check and manage current privacy settings. Description Item Privacy Dashboard View which applications recently used permissions. Permission Manager Control application access to your data. Camera Access Allow or disallow camera access for applications or services. Allow or disallow microphone access for applications or Microphone Access services.
  • Page 70 Description Item Select which activities and information Google is allowed to Activity Controls save. Manage advertisement personalization. Usage & Diagnostics Choose to share usage and diagnostic data to Google.
  • Page 71: Location

    Location View and manage location settings. Description Item When enabled, the location of the device will be accessible to Use Location applications. Review which applications recently accessed the device’s Recent Access location. App Location Review which applications have permission to access the device’s location.
  • Page 72: Passwords & Accounts

    Passwords & Accounts Review saved passwords, select autofill services, and add accounts. Description Item Passwords Review saved passwords. Autofill Service Select which autofill service to use, if any. Accounts for Owner Add or remove accounts. Automatically Sync When enabled, applications can refresh data automatically. App Data...
  • Page 73: Digital Wellbeing

    Digital Wellbeing Review the ViewBoard’s usage time, and set up various tools to promote a better balance with the device. Description Item Your Digital A brief overview of device usage, unlocks, and notifications. Wellbeing Tools Review screen time, number of notifications, and number of Dashboard device unlocks.
  • Page 74: Google

    Google Review all of Google’s services and set up preferences. Description Item Manage advertisement personalization. With a Google account, passwords and other information can Autofill be filled in automatically. Backup With a Google account, back up the device’s data. Devices & Sharing Set Cast and device sharing options.
  • Page 75: System

    Display ID Assign a number to remote control the display by RS-232/LAN. Backup With a Google account, back up the device’s data. ViewSonic System Check for system updates. Update Multiple Users Review who is signed in and the available user logins.
  • Page 76: About Device

    About Device Review device information. Description Item Device Name View the name of the device. Legal Information View the relevant legal information. Model View the model of the ViewBoard. Android Version View the installed version of Android. IP Address View the IP Address. Ethernet Address View the Ethernet Address.
  • Page 77: Tips & Support

    Tips & Support View new features, tips, and get support for the myViewBoard Whiteboard, myViewBoard Display, myViewBoard manager, and vCast applications.
  • Page 78: Viewboard Settings Menu Tree

    ViewBoard Settings Menu Tree Menu Sub-menu Menu Option Ethernet Wi-Fi Turn on Wi-Fi automatically Notify for public networks Network Internet Preferences Install certificates Wi-Fi Direct Saved Networks Non-carrier data usage Airplane Mode Network & Internet Use Wi-Fi hotspot Hotspot name WPA2-Personal Security Wi-Fi hotspot...
  • Page 79 Menu Sub-menu Menu Option Use Data Saver Data Saver Unrestricted data Name IKEv2 Type IPSec RSA Server address IPSec identifier IPSec server certificate Network & None Internet Proxy Proxy hostname Manual Proxy port Username Password Always-on VPN Automatically Private DNS Private DNS Enter hostname provider hostname...
  • Page 80 Menu Sub-menu Menu Option Device name Pair new device Available devices Saved devices See all Use Bluetooth Bluetooth Pair new device Available devices Cast Connected Default Print Use print service Devices Service Printing Connection Add service preferences Account & device Device visibility Nearby Share Wi-Fi only...
  • Page 81 Menu Sub-menu Menu Option Recently opened apps Default apps Screen time Unused apps All files access Device admin apps Display over other apps Do No Disturb access Media management apps Modify system settings Apps Device & app notifications Special app Picture-in-picture access Premium SMS...
  • Page 82 Menu Sub-menu Menu Option App settings Notification Use notification history history Conversations Allow apps to Bubbles show bubbles Allowed Device & app notifications Not allowed Show conversations, default, and silent Notifications Hide silent on lock screen conversations and notifications Don’t show any Notifications notifications Favorite contacts...
  • Page 83 Menu Sub-menu Menu Option Apps Add apps Alarms Media sounds Alarms & other Touch sounds interruptions Reminders Calendar events Sleeping Schedules Event Do Not Disturb Add more Until you turn off Duration for Quick For 1 hour Settings Ask every time No sound from notifications Display options...
  • Page 84 Menu Sub-menu Menu Option Storage manager System Apps Documents & other Storage Images Trash Games Audio Videos Volume Do Not Disturb Live Caption Pin media player Show media on Media lock screen Show media recommendations None Alya Sound Argon Canopus Default Deneb notification...
  • Page 85 Menu Sub-menu Menu Option None Argon Beep-Beep-Beep Cesium Default alarm Helium sound Oxygen Sound Piezo Platinum Add alarm Screen locking sound Touch sounds Brightness level Adaptive brightness Show all notifications content Privacy Don’t show notifications at all Add users from Display lock screen Add text on lock...
  • Page 86 Menu Sub-menu Menu Option 15 seconds 30 seconds 1 minute Screen timeout 2 minutes 5 minutes 10 minutes 30 minutes Dark theme Display Font size Display size Display size Bold text and text High contrast text Reset Settings Screen saver HDMI CEC Wake up by active HDIM...
  • Page 87 Menu Sub-menu Menu Option Select to Speak shortcut Preferred engine Language Text to speech settings Speech rate Select to Speak Pitch Settings Read in background Read text on images Help & feedback Use TalkBack TalkBack shortcut New features in TalkBack Preferred engine Accessibility Language...
  • Page 88 Menu Sub-menu Menu Option Speak letters with examples Keyboard echo: On-screen keyboard Keyboard echo: Physical keyboard Verbosity Capital letters Speak all progress updates Speak element Speak punctuation and symbols Audio ducking Sound feedback Sound Accessibility TalkBack Settings Sound feedback volume Default Orange Customize Focus...
  • Page 89 Menu Sub-menu Menu Option Set up braille keyboard Typing languages Preferred language Braille keyboard Review all gestures Include all pressed dots Reverse dots Languages Accessibility TalkBack Settings Preferred reading language Preferred typing language Braille display Braille commands Auto-connect Show braille output on screen Tutorial Tutorial and help...
  • Page 90 Menu Sub-menu Menu Option Speak passwords Custom labels Single-tap to activate Element description order Reduce window announcement delay Advanced settings Typing preference TalkBack Settings Touch and hold delay when typing Keyboard Accessibility shortcuts Developer settings Privacy Policy Terms of service Open TalkBack at the Play Store Font size...
  • Page 91 Menu Sub-menu Menu Option Color inversion Dark theme Red-green (deuteranomaly) Red-green (protanomaly) Color correction Color and Blue-yellow motion Grayscale Color correction shortcut Remove animations Large mouse Accessibility pointer Magnification shortcut Magnify full screen Magnify part of Magnification Magnification type screen Switch between full and partial screen...
  • Page 92 Menu Sub-menu Menu Option Use Switch Access Switch Access shortcut Help & feedback USB switch Open setup guide Bluetooth switch Camera switch Use Camera Switches Open Mouth Smile Accessibility Switch Access Raise Eyebrows Settings Look Left Look Right Camera Switch Look Up settings Enhanced visual...
  • Page 93 Menu Sub-menu Menu Option Pause Camera Switch Auto-scan Reverse auto-scan Select Assign switches for scanning Next Previous Touch & hold Scroll forward Scroll backward Pause Camera Switch Back Assign switches to Home Accessibility Switch Access Settings global actions Notifications Quick Settings Overview Assign switches to shortcuts...
  • Page 94 Menu Sub-menu Menu Option Line speed Delay on first item Point scan Number of scans Vertical scans Horizontal scans Automatically start scanning Auto-select Highlight color Scanning highlight Highlight line style style Speak descriptive text Verbosity TTS settings Finish speech before moving Accessibility Switch Access Settings...
  • Page 95 Menu Sub-menu Menu Option Short Touch & hold Medium delay Long Default 10 seconds Time to talk action 30 seconds Timing controls 1 minute 2 minutes Short Auto click Medium Accessibility Long Custom Gesture navigation System System navigation controls 3-button navigation Languages Hide profanity...
  • Page 96 Menu Sub-menu Menu Option Show captions Very Small Small Text size Medium Large Very Large Caption Caption size and Set by app preferences style White on black Black on white Caption style Yellow on black Yellow on blue Custom More options Language Accessibility Audio...
  • Page 97 Menu Sub-menu Menu Option Speech Services Preferred engine by Google Text-to-speech Language Accessibility output Speech rate Pitch Google Play Protect Find My Device Find My Device Find My Device Find My Device Security update Google Play system update None Swipe Pattern Screen lock Security Password...
  • Page 98 Menu Sub-menu Menu Option Location Camera Microphone Body sensors Calendar Call logs Contacts Privacy dashboard Files Music and audio Nearby devices Phone Photos and videos Physical activity Privacy Body sensors Calendar Call logs Camera Contacts Files Location Microphone Permission Music and audio manager Nearby devices Notifications...
  • Page 99 Menu Sub-menu Menu Option Camera access Microphone access Show passwords Show all notification Notifications content on lock screen Don’t show notifications at all Show media on lock screen Device learning Show smart text suggestions in the keyboard Keyboard suggestion strip Android Privacy including smart...
  • Page 100 Menu Sub-menu Menu Option Use location Recent access App location permissions Earthquake alerts Emergency Location Service Location Google Location Accuracy Location Google Location services History Google Location Sharing Wi-Fi scanning Bluetooth scanning Passwords Autofill service Passwords & Accounts for Accounts Owner Automatically sync app data...
  • Page 101 Menu Sub-menu Menu Option Your Digital Wellbeing tools Dashboard Do Not Disturb for Night Shift Night Shift mode Focus Mode Manage notifications Favorite contacts Contacts Priority Messages conversations Anyone None People Digital Favorite contacts Wellbeing Contacts Anyone Calls None Do Not Disturb Allow repeat callers Apps...
  • Page 102 Menu Sub-menu Menu Option Until you turn off Duration for Quick For 1 hour Settings Ask every time Digital No sound from Do Not Disturb notifications Wellbeing Display options No visuals or for hidden sound from notifications notifications Custom COVID-19 Exposure Notifications Autofill...
  • Page 103 Menu Sub-menu Menu Option Languages App Languages On-screen keyboard Use on-screen keyboard Physical keyboard Keyboard shortcuts Voice input Languages & Preferred engine input Language Text-to-speech System output Speech rate Pitch Languages Spell checker Default spell checker Personal dictionary Pointer speed Scheme A Launcher Scheme...
  • Page 104 Use location to set time zone Time zone Use locale default Use 24-hour format Windows Ink Display ID System Backup ViewSonic System Update User Guest Delete guest Multiple Users activity Add users from lock screen Reset Wi- Fi, mobile &...
  • Page 105 Menu Sub-menu Menu Option Device name Legal information Model Android version IP address Ethernet address About Device Wi-Fi MAC address Device Wi-Fi MAC address Bluetooth address Up time Build number Custom build version myViewBoard Whiteboard myViewBoard Display Tips & myViewBoard Support Manager vCast...
  • Page 106: Pre-Installed Applications And Settings

    Pre-installed Applications and Settings myViewBoard Display Wirelessly mirror screens to a larger display. To share a screen to a ViewBoard with myViewBoard Display: 1. Open myViewBoard Display on the ViewBoard you want to share your screen to. 2. On the device you want to share the screen from, go to: https://myviewboard.
  • Page 107: Myviewboard Manager

    Manager Remotely manage multiple installations of ViewSonic devices. Once devices are set up and have myViewBoard Manager installed, they can be added to the entity and managed remotely from the Manager web application. NOTE:  Only available to Entity Admins from myviewboard.com after signing in.
  • Page 108: Myviewboard Whiteboard

    myViewBoard Whiteboard A digital whiteboarding application. NOTE:  To learn more about myViewBoard Whiteboard, visit: https://wiki. myviewboard.com/Whiteboard_for_Android. Floating Toolbar Item Description Move Move the Floating Toolbar. Present Mode Switch between presentation and preparation modes. Paste from Insert the current clipboard content onto the canvas. Clipboard Go to the previous page (if the canvas has multiple Previous Page...
  • Page 109 Main Toolbar Item Description Screen Screenshot, video, and audio recording. Capture Select and hold to move the toolbar to the left side, right Move side, or bottom of the screen. File Open, save, export, and print whiteboard files. Import resources (image, video, audio, etc.) to the Magic Box whiteboard.
  • Page 110 Background Management Item Description Sign In Sign in to a myViewBoard account. Background Change the canvas background. Management FollowMe Display custom images uploaded to a cloud storage Setting account. Color Palette Choose from solid or gradient colors as the background. Choose backgrounds that come pre-installed with Pre-installed Whiteboard.
  • Page 111: Vcast

    vCast Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast application will allow the ViewBoard to receive laptop screens (Windows/ Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.
  • Page 112 ͫ UDP 48689, 25123 (Device searching and broadcast & client device audio transfer) ͫ UDP 5353 (Multicast search device protocol) • Port and DNS for Activation: ͫ Port: 443 ͫ DNS: https://vcastactivate.viewsonic.com • OTA Service ͫ Server Port: TCP 443 ͫ Server FQDN Name: https://vcastupdate.viewsonic.com...
  • Page 113: Display Group Settings

    Display Group Settings To adjust the Display Group Settings, select the Display Group icon ( ) located in the lower-right corner of the screen. 1. Toggle the “Turn On/Off Display Group” ON to enable the Display Group feature. NOTE:  Other preinstalled ViewBoard Cast devices in the same network will be listed.
  • Page 114 3. If you frequently connect to the same device, you can select the Star icon ( next to the device to add it to your frequently connected devices list, “My List of Devices in Group”, for easier Display Group setup and management.
  • Page 115: Synchronized Group Screen All The Time

    Synchronized Group Screen All the Time When the “Synchronized group screen all the time” function is toggled ON, it will display a synchronized group screen continuously. If it is toggled OFF, it will work on vCast mirroring only. NOTE:  Select the devices to group first, then toggle the “Synchronized group screen all the time”...
  • Page 116: Moderator Mode

    Moderator Mode Moderator Mode allows the moderator to take control of the devices connected to the ViewBoard or display. To enter Moderator Mode, select the Moderator Mode icon ( ) located in the lower-right corner of the screen. When enabled, the moderator can view a list of all connected screens in the left floating window and can preview each participant’s screen and then select any of participant’s screen and cast to the ViewBoard’s or display’s main screen for presentation.
  • Page 117: Broadcast

    Broadcast When enabled, the ViewBoard’s screen will be broadcasted to all of the participant’s connected screens simultaneously. The participants can only view the presentation contents until the moderator disables the Broadcast function. Multiple Screen Sharing By default, vCast is set to allow multiple screen sharing, but can also be set to single screen sharing.
  • Page 118: Casting From Windows, Macbook, And Chrome Devices

    Casting from Windows, MacBook, and Chrome Devices 1. Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard. NOTE:  The network name can be found under Room Network. 2. On the client device, visit the address that is shown on the ViewBoard to download and install the vCastSender application.
  • Page 119 4. To connect to the ViewBoard, input the PIN code and click OK. NOTE:  The PIN code can be found as highlighted below: 5. Additionally, you can connect to the ViewBoard by clicking Device List then the Device Name listed. NOTE: ...
  • Page 120: Casting From Android Devices

    Casting from Android Devices 1. Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard. NOTE:  The network name can be found under Room Network. 2. On the Android client device, scan the QR code shown on the ViewBoard to directly download the vCastSender application, or download the application from the Google Play Store.
  • Page 121 3. After installing, launch the vCastSender application. 4. To connect to the ViewBoard, input the PIN code and select OK. NOTE:  The PIN code can be found as highlighted below: 5. You can also connect to the ViewBoard by selecting Device List then the Device Name listed.
  • Page 122 6. Additionally, you can connect to the ViewBoard or by selecting Scan then placing the on-screen QR code into the box to automatically connect.
  • Page 123: Casting From Apple Ios Devices

    Casting from Apple iOS Devices Apple AirPlay® is compatible with vCast for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to a ViewBoard. 1.
  • Page 124 2. On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard to connect. NOTE:  The Device Name can be found as highlighted below: 3. Input the generated on-screen AirPlay Password on the client device to connect. NOTE: ...
  • Page 125 4. You can also connect to the ViewBoard by selecting Scan then placing the on- screen QR code into the box to automatically connect.
  • Page 126: Connecting To A Viewboard From A Mobile Device

    Connecting to a ViewBoard from a Mobile Device Once connected, select Receive. The ViewBoard will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard with annotations, file sharing, etc. Item Description Toggle Hide or display the toolbar. Home Return to the Home interface.
  • Page 127: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of RS- 232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: ...
  • Page 128: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...
  • Page 129: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”...
  • Page 130 Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x30 0x34 0x2B...
  • Page 131 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) 1. The Power-on via LAN control may works only under specific mode. To Power on/ off 000: STBY see display UG for (standby) 001: ON...
  • Page 132 Set Function Length ID Command Command Value Range Comments 000: Unlock Button lock *See note in details 001: Lock 000: Unlock Menu lock > *See note in details 001: Lock Number 000~009 *3.1.1 000: UP 001: DOWN 002: LEFT 003: RIGHT Key Pad *3.1.1 004: ENTER...
  • Page 133 NOTE:  1. Behavior at Lock Modes Lock Mode Behavior 1. Lock all buttons on the front panel and RCU, except for “Power” Button Lock 2. All the SET functions should be workable via RS-232, even the ones with according hot key in RCU like Mute,…etc. 1.
  • Page 134 B. Optional Function Set Function Length ID Command Command Value Range Comments Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 000: Off Backlight On_Off 001: On 000: Normal...
  • Page 135 Set Function Length ID Command Command Value Range Comments 000: OFF Tiling-Mode 001: ON (for video wall) 000: OFF (for video wall) Tiling-Compen- 001: ON Bezel width com- sation pensation (for video wall) 01x~09x: H 1. 2nd digital for H Tiling-H by V 0x1~0x9: V monitors...
  • Page 136 NOTE:  1. Tiling definition of H Monitors, V Monitors, and Position 2. Set Date example Date: 2017-3/15 Send: 0x 38 30 31 73 56 59 31 37 0D (“Y17”) Send: 0x 38 30 31 73 56 4D 30 33 0D (“M03”) Send: 0x 38 30 31 73 56 44 31 35 0D (“D15”) 3.
  • Page 137: Get-Function Listing

    Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;...
  • Page 138 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38...
  • Page 139 Get-Function Table A. Basic Function Response Get Function Length ID Command Command Comments Range Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 1. For Android platform whose main mode is controlled by backlight and the other sources are 000 ~ 100 Get-Backlight...
  • Page 140 Response Get Function Length ID Command Command Comments Range (for the model with LAN) Get-MAC address Reply in new 32-byte format *3.2.0 (for the model with LAN) Get-IP address *3.2.0 Reply in new 32-byte format*3.2.0 Reply in new 32-byte Get-Serial number format *3.2.0 *3.2.0 Reply in new 32-byte...
  • Page 141 NOTE:  1. Get Operation Hour example Assumed the accumulated operation hour is 123,456 hrs Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour) Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D 2.
  • Page 142 B. Optional Function Response Get Function Length ID Command Command Comments Range Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Get-Contrast 000 ~ 100 Get-Sharpness 000 ~ 100 Get-Color 000 ~ 100 Get-Tint 000 ~ 100 000: Off Get-Backlight 001: On On_Off 000: OFF...
  • Page 143 NOTE:  1. Get Date example Assumed the current date of display#01 as below: Date: 2017-3/15 Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year) Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”) Send: 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month) Reply:...
  • Page 144 C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.
  • Page 145: Remote Control Pass-Through Mode

    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display will send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function.
  • Page 146 Basic Optional Code (HEX) *3.1.1 *3.1.1 VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■...
  • Page 147 NOTE:  1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1. When Display is OFF and receives the IR POWER code: Display will turn itself on, then forward the POWER code to the host via RS-232. 2-2.
  • Page 148: Appendix

    Appendix Specifications Item Category Specifications IFP6552-2/2F/2ED IFP7552-2/2F/2ED IFP8652-2/2F/2ED Model VS19364 VS19365 VS19366 Size 64.5” 74.6” 85.6” Display Area 1428.48(H) x 1650.24(H) x 1895.04(H) x (mm) 803.52(V) 928.94(V) 1065.96(V) Surface Screen Anti-Glare (Haze 25%), Hard Coating (3H) Treatment Brightness 350 nits (Typical) Native 3840 x 2160 (UHD) Resolution...
  • Page 149 Item Category Specifications Temperature 14° F to 140° F (-10° C to 60° C) Storage Humidity 10%~80% non-condensing Conditions Altitude ≤ 5,000 m Physical 1502.7 x 948.7 x 1971.2 x 1212.5 x 1725 x 1074 x 121.4 (mm) 122.2 121.3 Dimensions Physical 59.2”...
  • Page 150: Display Modes

    Display Modes DisplayPort Resolution Refresh Rate (@) 640 x 480 60, 67, 72 Hz 800 x 600 56, 60, 72, 75 Hz 832 x 624 75 Hz 1024 x 768 60, 70, 75 Hz 1152 x 864 75 Hz 1152 x 870 75 Hz 1280 x 720 60 Hz...
  • Page 151: Usb Type C

    USB Type C Resolution Refresh Rate (@) 640 x 480 60, 67, 72 Hz 800 x 600 56, 60, 72, 75 Hz 832 x 624 75 Hz 1024 x 768 60, 70, 75 Hz 1152 x 864 75 Hz 1152 x 870 75 Hz 1280 x 720 60 Hz...
  • Page 152: Hdmi Out

    HDMI Out Resolution Refresh Rate (@) 720 x 480 60 Hz 1920 x 1080 60 Hz 3840 x 2160 60 Hz...
  • Page 153: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. Remote Control is not 2. Check whether the batteries in the remote control working are installed correctly.
  • Page 154 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. 2. Reinstall driver(s). Touch function does not work 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.
  • Page 155: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...
  • Page 156: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 157: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 158: Energy Star Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo.
  • Page 159: Copyright Information

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
  • Page 160: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn www.viewsonic.com/hk/ 香港 (繁體中文) Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...
  • Page 161: Limited Warranty

    ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 162 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 163 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 164: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 165 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 166 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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