Olympus VoiSquare User Manual page 15

Troubleshooting
Problem
Screen light is dark.
Screen display does not
change when changing the
orientation of the device.
Device becomes hot during
operation and charging.
Screen does not change and
power does not turn OFF.
Battery usage time is short.
Cannot connect to a Wi-Fi
network.
*1 Please note that the power is being forcefully turned OFF so any data being processed or settings being
configured may not be saved.
Possible cause
The screen is set to a dark level.
The proximity sensor/luminance
sensor is covered.
The [Auto-rotate screen] setting
is disabled.
The device is being operated for a
long time during charging.
The platform is processing data.
The battery has deteriorated.
The Wi-Fi function is set to [OFF].
The connection settings of the
W-Fi network are incorrect.
An obstacle is blocking the signal
between the communication
devices.
Solution
Increase the brightness in the [Brightness] setting of
[Display] (☞ P.12).
Do not cover the proximity sensor or luminance
sensor of the device with a finger, protective sheet, or
other object (☞ P.3).
Enable the [Auto-rotate screen] setting of [Display]
(☞ P.12).
If the device is operated for a long time during
charging, the device or internal battery may become
hot but this is not abnormal. If the device becomes
too hot to touch, turn OFF the power of the device
to stop operation and then ask Olympus Customer
Support Center to inspect and repair the device.
The device may not accept an operation while a large
volume of data is being transferred. Please wait until
the process is finished.
If the screen is still frozen after waiting a short while,
the power can be forcefully turned OFF *
Battery usage time differs depending on the
operating environment. If the usage time has
become extremely short even after fully charging the
battery, it is time to replace the battery so purchase a
new battery of the designated type (LI-92B).
Change the [Wi-Fi] setting to [ON] (☞ P.12).
Check the settings of the Wi-Fi function.
Check whether or not there is an obstacle blocking
the signal between the communication devices.
EN
1 (☞ P.10).
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