Troubleshooting - Olympus VoiSquare User Manual

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Troubleshooting

Problem
EN
Power does not turn ON.
Charging is not possible.
Touch screen does not
operate normally.
Response of the screen is
slow when it is tapped or a
key is pressed.
Touch screen went black.
14
Possible cause
The battery has run out of power.
The battery is not inserted
properly.
The battery is not inserted
properly.
The AC adapter is not connected
to the docking station properly.
The protective function is
activated.
The power of the USB device
is OFF.
The power is OFF.
The battery has run out of power.
The screen lock is enabled.
The operating procedure is
incorrect.
A protective sheet is affixed to
the display.
The platform is processing data.
The device is in power save mode. Cancel power save mode (☞ P.10).
Solution
Charge the battery (☞ P.7).
Insert the battery properly (☞ P.6).
Insert the battery properly (☞ P.6).
Connect the AC adapter properly (☞ P.7).
If the temperature of the device becomes very
high, the protection function may be activated and
may stop charging automatically. Wait until the
temperature drops and then perform charging again.
Before charging from a USB device, turn ON the
power of the USB device.
Turn the power ON (☞ P.9).
Charge the battery (☞ P.7).
Disable the screen lock (☞ P.9).
Use the correct procedure to operate the touch
screen. Do not push the touch screen forcibly with a
finger or press it with a sharp-pointed object such as
a fingernail, ballpoint pen, pin, etc. (☞ P.5).
Correct operation may not be possible depending on
the type of protective sheet.
This may occur when saving a large volume of data
or when moving or copying a large volume of data
between the internal memory and microSD card.

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