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Level 1 and 2 Service Manual
SIM Card and Identification
Live SIM Card
Personality Transfer
6809471A67-O
A SIM (Subscriber Identity Module) card is required to access the existing local
GSM network, or remote networks when traveling (if a roaming agreement has been
made with the provider).
The SIM card contains:
• All the data necessary to access GSM services
• The ability to store user information such as phone numbers.
• All information required by the network provider to provide access to the net-
work.
A personality transfers is required when a phone is Express Exchanged or when
the main board is replaced. Personality transfers reproduce the customer's original
personalized details such as menu and stored memory such as phone books, or even
just program a unit with basic user information such as language selection. There
are two possible methods of transferring this information from unit to unit; normal
transfer and master transfer.
• Normal Transfer - Used when the customer's original unit still powers up
and, the customer's personalized menu selections and options are required to
be transferred to the replacement unit.
• Master Transfer - Used when the faulty unit will not power up and the trans-
fer is used to configure the replacement board to a set standard.
Listed below are the procedures to set up a master transfer card and to perform
each method of transfer.
Normal Transfer
1.
Remove the battery cover and battery from the customer's phone as described
in the procedures.
2.
Remove the customer's SIM card as described in the procedures.
3.
Insert the transfer card into the 'donor' unit.
4.
Replace the battery and battery cover as described in the procedures on
page 25.
Press and hold , until Clone displays on the screen.
5.
6.
Using the keypad buttons, type 021# to upload the first block of data.
Please wait displays on the screen.
7.
When Clone displays on the screen, the transfer of the first data block is
complete. Remove the battery cover, battery, and transfer SIM card.
8.
Insert the transfer SIM card into the replacement unit, or the unit containing
new main RF / Logic PCB.
9.
Install the battery and battery cover as described in the procedures.
10. Press and hold , until Clone displays on the screen.
11. Using the keypad buttons, type 03#. Please wait displays while data is
transferred.
12. When Clone displays on the screen, the transfer of the first data block is
complete.
August 20, 2003
SIM Card and Identification
37
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Troubleshooting
