Ses Driver - What Is It - Western Digital My Book Duo User Manual

1. Attach the screw that you saved from the HDD you removed, then attach the
plastic tray that was included and designed for the My Book Duo device.
▪ Attach the screw as is illustrated in Figure 8.2 before attaching the plastic
tray.
▪ Next, attach the plastic hard drive tray, which fits on the underside or circuit
board side of the hard drive.
▪ The end of the tray that is closed and has the latch, must be on the side of
the hard drive with the narrow serial number barcode label.
▪ As is illustrated in Figure 8.2, insert the drive into the non-flexible part of the
tray first so that the pins fit snugly.
▪ Next, gently flex the opposite end of the plastic tray so that the tiny pins on
the insides of the tray go into the holes on the side of the hard drive. Make
sure the pins remain firmly connected to the tray – the pins may become
dislodged.
2. Once the tray is attached, slide the drive into the My Book Duo device. The
drive-tray combination should slide in easily. Do not force it. If the drive does
not slide in easily, verify that the drive tray is properly attached to the drive.
▪
Orientation Note
power connector, must point down into the unit. The side of the hard drive
with the small serial number barcode label must face up. The latch must be
on the side of the tray that is closest to the rear panel of the unit.
▪ The drive is completely inserted once the plastic latch connects or latches
into the metal chassis of the unit.
3. Re-attach the top cover of the My Book Duo device.
▪ Note that one end has curved hinges that go in first, then press down on the
other side of the lid until it is flush with the top of the My Book Duo unit.

SES Driver - What is it?

Windows attempts to install a driver called the
ISSUE:
connect my external device to a computer. What is this driver, why is it required
and how can I get rid of the repeated prompts to install the driver?
Western Digital My Book devices require a special communications channel
CAUSE:
(SCSI) when connected to a personal computer to enable certain features such as
password protection, LED control, and access to pertinent device information.
At install, the Windows operating system detects this SCSI communications
channel and attempts to install a SCSI Enclosure Services (SES) driver. This driver is
only used by the external WD device and is installed by default when the device is
first attached to the computer.
If the driver was not installed or you chose not to install the WD Discovery
software, Windows will continue to prompt you to install the driver each time the
device is connected. This will continue to occur unless the SES driver is installed.
We recommend that you install the WD Discovery software to resolve
SOLUTION:
this issue. However, you can also install the SES driver independently by selecting
the "Install the software automatically" option on the Windows popup screen.
Windows will automatically find the Windows SES driver online, install it, and the
prompting will disappear.
My Book Duo
User Manual
: The side of the hard drive with the SATA connector and
SES Driver every time I
Troubleshooting
29