Disable The Device Lock Feature; Five Invalid Password Attempts - Western Digital My Book Duo User Manual

e. Select or clear the
whether you want the software to remember your new password for the
selected drive on this computer.
f. Click
Update Security Settings
Note:
After changing a password, the drive remains unlocked for as long as you continue
your current work session. Then the WD Security software:
▪ Locks the drive when you shut down your computer, disconnect your device, or your
computer goes into the sleep mode.
▪ Requires you to type your password to unlock the drive when you restart your
computer or reconnect your device, UNLESS you selected the Enable auto unlock for
this computer... check box when you changed your password.

Disable the Device Lock Feature

1. Open the WD Security software.
2. If you have more than one supported drive connected to your computer, select
the one with the password that you want to remove to display the "EDIT
SECURITY SETTINGS" dialog box.
3. On the "EDIT SECURITY SETTINGS" dialog box, the
selected by default.
4. Type your password in the
5. Click
Update Security Settings
6. A message will open confirming that the password has been removed.

Five Invalid Password Attempts

After five invalid attempts to unlock your WD device through the WD Security software, you
have two options:
▪ Disconnect the device from the computer system, then reconnect the device to the
computer system and attempt to unlock the unit with an acceptable password.
▪ Erase the drive – this process will erase all data from the device, including the password
and it will unlock the device. If you choose this option, go to the
WD Drive Utilities Software - Drive Erase
My Book Duo
User Manual
Enable auto unlock for this computer...
.
box.
Password
.
section.
check box to signify
option is
Remove password
WD Security Software
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