Quadra-Fire HUDBAY-FS Owner's Manual page 16

B. Troubleshooting
Symptom
3. (Continued)
4. Frequent pilot outage
problem.
5. The pilot and main
burner extinguish while
in operation.
6. Glass soots.
7. Flame burns blue and
lifts off burner.
16
(Continued)
Possible Cause
c. Defective valve. Turn the valve knob to the ON position. Place the ON/OFF switch in
the ON position. Check the millivolt meter at the thermopile terminals.
The millivolt meter should read greater than 125mV. If the reading is
acceptable, and if the burner does not come on, replace the gas valve.
d. Plugged burner Check the burner orifice for stoppage. Remove stoppage.
orifice.
e. Wall switch or Follow the corrective action in Symptom and Possible Cause 1.a.
wires are defective. Check the switch and wiring. Replace where defective.
a. Pilot flame may be Clean and adjust the pilot flame for maximum flame impingement on
too high or too low, thermocouple. Follow lighting instructions carefully.
or blowing (high),
causing safety pilot
to drop out.
a. No LP in tank. Check the LP (propane) tank. Refill the fuel tank.
b. Inner vent pipe Check for proper vent connection at flue collar and all vent joints.
leaking exhaust
gases back into the
system.
c. Horizontal vent The horizontal vent cap should slope down only enough to prevent any
improperly pitched. water from entering the appliance.
d. Bad thermopile or Replace if necessary.
thermocouple.
e. Improper vent cap Check for proper installation and freedom from debris or blockage.
installation.
a. Flame Adjust the log set so that the flame does not excessively impinge on it.
impingement. Check that logs are placed according to installation instructions.
b. Improper shutter Adjust the air shutter at the base of the burner.
setting.
c. Debris around Inspect the opening at the base of the burner. NO MATERIAL SHOULD
opening at base of BE PLACED IN THIS OPENING.
burner.
a. Insufficient oxygen Ensure that the vent cap is installed properly and free of debris. Ensure
being supplied. that the vent system joints are tight and have no leaks.
Ensure that no debris has been placed at the base of, or in the area of
the air holes in the center of the base pan beneath the burner.
Ensure that the glass is tightened properly on the appliance, particularly
on top corners.
Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Corrective Action