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Nortel Norstar Modular ICS User's Card Manual page 4

Prime telephone

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Handling calls continued
Transfer a call
to a co-worker
who is away
Interrupt a
co-worker's
current call
Monitor the
status of
someone's
telephone
Make sure
calls are
answered
when you are
away from your
desk
If a person is not at their desk, but it's important that you get a call
to them, you can park the call and announce it using Page.
1. Enter the Call Park feature code (≤‡›). The display
shows the retrieval code.
2. Press
.
P A G E
3. Select the appropriate type of page.
4. Page the person and ask them to answer the call using the
retrieval code.
The person can retrieve the call from any system telephone.
If your co-worker is on a call and a second important call comes
in, you can interrupt their current call.
1. Dial the number of your co-worker. The display shows
O n a n o t h e r c a l l
2. Enter the Priority Call feature code ( ≤fl·).
After a pause, your call goes through.Your co-worker can stop
your priority call from going through by using the Do Not Disturb
feature code. (Some prime telephones may not support this
feature).
If you have an autodial button or an answer button with an
indicator programmed for someone's telephone, you can monitor
the status of their telephone by watching the indicator next to their
button. You can also use Ring Again to tell you when a busy or
unanswered telephone becomes available.
1. Dial the number of the person you want to speak to. You will
hear either ringing, or a busy signal.
2. Press
. The display shows
L A T E R
3. Press
.
Y E S
When the person hangs up or next uses their telephone, your
telephone rings and the display prompts you to press
Make sure calls are answered by forwarding your calls to
someone else.
1. Enter the Call Forward feature code (≤›).
2. Dial the number of the person who will be answering your calls.
Your calls now ring at that person's telephone.
To cancel Call Forward:
1. Enter the Cancel Call Forward feature code (≤£›).
Ask your system coordinator for more information on Service
Modes.
.
R i n g A g a i n ?
.
.
Y E S
Page 3

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