thomann StairVille Pixel Beam 160 RGBW16x10W User Manual page 64

Troubleshooting
64
Symptom
Device not working, no light
No response to the DMX con‐
troller
If the procedures recommended above do not succeed, please contact our Service Center. You
can find the contact information at www.thomann.de.
moving head
Remedy
1. Check the mains connection and the main fuse.
2. Check the settings in manual operation.
1. Check to see if the DMX cables run near or alongside
to high voltage cables that may cause damage or inter‐
ference to DMX interface circuits.
2. Try using another DMX controller.