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Problem
Items to check
Windows
Is the monitoring function of
Windows turned on?
Sound is
interrupted during
Did you try to play back or record
playback or
immediately after the computer
recording
started up or after waking up from
sleep mode?
Could you be using the internet
(LAN)?
Could you have changed the sample
rate?
Is a guitar connected?
Could you have left an unused
microphone or guitar connected?
Could you have switched the DAW's
sample rate, or the sample rate
for input and output of Windows
Noise or distortion
sounds?
occurs elsewhere
Could the MIDI sound module and
than in the
the Rubix be connected to your
playback from my
computer, and the output of the
computer
MIDI sound module be connected
to the INPUT 1L or INPUT 2R jack of
the Rubix?
Have you connected the ground
terminal?
In some cases, moving the [GROUND LIFT] switch to
Is the input level appropriate?
Recordings are too
Does the sensitivity of the
loud or too quiet
microphone match the nominal
input level of the Rubix?
Are the software's input device and
output device configured?
Is the sample rate set correctly?
I cannot play back
or record
Is the Rubix's power indicator off or
blink?
Could a heavy processing load be
placed on the computer while you're
using the Rubix?
Action
Use the following procedure to disable the monitoring function of Windows.
1.
Open the
"Control Panel,"
click the
[Sound]
icon.
If you have selected Icon view, click the [Sound].
2.
In the
"Recording"
area, click the Rubix's
button.
"Listen"
3.
Open the
tab and clear the
Click the
[OK]
button to close the
4.
[OK]
5.
Click the
button to close the
Wait and try playing back or recording later.
Clicks or pops might occur in the sound if you're using the internet (LAN). Try
disabling the LAN.
Try the followings.
5 Increase the driver's buffer size (Windows)
5 Increase the DAW application's audio buffer size
5 Restart the DAW application
Move as far away from the computer as possible.
If the noise decreases when you lower your guitar's volume, it may be that your
guitar's pickups are being affected by noise from your computer or display.
Disconnect the unused microphone or guitar, and turn the each SENS knob fully to
the left in order to lower the input level.
Before switching the sample rate, stop playback and minimize the volume.
Connect the MIDI sound module and the Rubix to a USB hub that connects to a
power supply.
You may be able to solve the problem by grounding a metal component of your
computer or the ground pin of your computer's AC adaptor. Also check whether
there might be a device nearby that is emitting a strong electromagnetic field, such
as a television or microwave oven.
"LIFT"
might eliminate the noise.
Use the SENS knobs to adjust the input level of the Rubix. If your software has an
input level adjustment, check the input level setting.
The Rubix's microphone nominal input level is -60 dBu for the XLR connector, and -44
dBu for the TRS phone type jack. If the sensitivity of the microphone is low, the sound
will be soft.
Select the Rubix as the input and output device (p. 15).
If the ASIO sample rate used by your DAW is different than the sample rate for input
and output of Windows sounds, you might not hear any sound.
Specify the same sample rate for your DAW and for Windows sounds.
Also make sure that the sample rate for Windows sounds is the same for input and
output.
Make sure that the Rubix is connected to the computer correctly.
If that does not resolve the issue, reinstall the USB driver (p. 10).
If a heavy processing load is being placed on the computer (such as by complex
effect processing), the Rubix might stop working correctly.
Temporarily stop playback/recording, and then resume playback/recording.
Alternatively, exit software that you're not using.
[Hardware and Sound]
icon, and then click the
[IN
(Rubix)], and then click the
[Listen to this device]
check box.
"Properties"
window.
"Sound"
window.
Troubleshooting
[Properties]
23
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