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Troubleshooting
Problem
Items to check
Could the volume of the application
you're using be turned down?
Windows
Is the computer's system volume
setting turned down?
I cannot play back
or record
Windows
Are you using voice communication
software?
Windows
Is the size of the USB driver's audio
buffer too small?
Problem
Items to check
Does your software support 24-bit
I cannot play back
audio data?
or record 24-bit
audio data
Is the software set correctly?
Are you playing back or recording?
Could another application be using
Can't change the
the Rubix?
sample rate from
the application
Could the Windows sound control
panel be open?
24
Action
Raise the volume in the application.
Use the following procedure to adjust system volume.
"Control Panel"
1.
Open the
[Hardware and Sound]
2.
Click the
icon.
3.
After the volume mixer appears, select the Rubix's
menu and adjust the volume.
Use the following procedure to disable automatic volume adjustment.
"Control Panel,"
1.
Open the
[Sound]
icon.
If you have selected Icon view, click the [Sound].
In the
[Communications]
tab, set
2.
activity"
[Do
nothing].
to
[OK]
3.
Click the
button to close the
Increase the size of the USB driver's audio buffer (p. 16).
Action
Check whether your software supports playback and recording of 24-bit audio data.
Make sure that your software is set to play and record 24-bit audio data.
Stop playback or recording, and then change the sample rate from your application.
Exit the other application, and then change the sample rate in the application that
you want to use.
In some cases, it might not be possible to change the sample rate while the Windows
sound control panel is open.
Close the Windows sound control panel.
"Category."
and set the display mode to
[Adjust system volume]
icon, and then click the
[OUT (Rubix22)]
[Hardware and Sound]
click the
"When Windows detects communications
"Sound"
window.
"Device"
from the
icon, and then click the
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