Clear Space; Frequently Asked Questions - Quadra-Fire SANTAFEI-MBK Owner's Manual

Santa Fe Pellet Insert
L. Clear Space
Mantel: Avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage these objects.
NOTICE: Clearances may only be reduced by means ap-
proved by the regulatory authority having jurisdiction.
WARNING
Fire Risk.
Do NOT place combustible objects in front of the
appliance. High temperatures may ignite cloth-
ing, furniture or draperies. Maintain a minimum
clearance of 3 feet (914mm) in front of appliance.
M. Frequently Asked Questions
1. Metallic noise
2. Ash build-up on glass
3. Glass has turned dirty
4. Fire has tall flames with black tails and is lazy
5. Excessive smoky start-up
6. Large flame at start-up
7. Mechanical Noise
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
10
ISSUES
Visit www.quadrafire.com to find a dealer.
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
Fire Risk.
Keep combustible materials, gasoline and other
flammable vapors and liquids clear of appliance.
• Do NOT store flammable materials in the
appliance's vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE,
CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO
START OR "FRESHEN UP" A FIRE IN THIS Appliance.
• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS
SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.
• DO NOT USE CHEMICALS OR FLUIDS TO START THE
FIRE.
• Keep all such liquids well away from the appliance while it is
in use.
• Combustible materials may ignite.
1. Noise is caused by metal expanding and contracting
as it heats up and cools down, similar to the sound
produced by a furnace or heating duct. This noise
does not affect the operation or longevity of your
appliance.
2. This is normal. Clean the glass.
3. Excessive build up of ash. The lower burn settings
will produce more ash, the higher burn settings pro-
duce less. The more it burns on low the more fre-
quent cleaning of the glass is required.
4. The flame height adjustment needs to be reduced
or the fire pot needs cleaning. Heat exchanger or
exhaust blower needs cleaning.
5. Either the fire pot is dirty or there is too much fuel at
start-up and not enough air.
6. This is normal. Flame will settle down once the fire is
established. Some smoke is normal.
7. The floor of the fire pot in the auto-clean system may
make some noise as it scrapes the ash into the ash
pan.
CAUTION
7019-229F
WARNING
SOLUTIONS
June 9, 2017