Troubleshooting - Hach Lange DR 3900 User Manual

Troubleshooting

Error displayed
Error copying from USB memory
stick.
Error in FTP connection.
Fault
Program not accessible.
Please update program data!
Fault
Clean cuvette!
Fault
Test program stopped!
Please check lamp
Close the lid.
Error [xx]
Fault
Test program stopped!
Please remove the cuvette
Close the lid.
Error
Selfcheck stopped.
Hardware error.
Error [x]
Error
Too much ambient light!
Move instrument into shade
or close the lid
No help function is available for this
program.
Shelf life exceeded!
Use chemicals?
No evaluation!
No barcode!
No instrument backup present!
No valid data for these parameters!
No valid data found!
No measurement data present!
Control range not reached!
Control range exceeded!
Concentration too high!
Over measuring range
134
Definition
Error during update
FTP error
Barcode test not present
The cuvette is dirty or there are
undissolved particles in the cuvette
Test program stops when the instrument
is started
Test program stops when the instrument
is started
Electronic defect
The instrument sensors detects too
much ambient light.
Error in the test database / user
database
No barcode found
Data analysis not possible, no
measurement data
View Data not possible in data log
Data analysis settings cannot be
configured without measurement data.
Data analysis limits not reached
Data analysis limits exceeded.
Calculated concentration is higher than
999999
The measured absorbance is above the
calibration range of the test
Resolution
Start the procedure again or contact the
manufacturer or his representative.
Make sure that the instrument is
connected to the network.
Update program data
Clean the cuvette; allow the particles to
settle
Check the lamp and replace it if
necessary.
Close lid.
Press Start Again.
Remove the cuvette/sample cell from
the cell compartment.
Press OK.
Contact technical support and indicate
the error number
Decrease ambient light. (Avoid direct
sunlight.)
Close lid.
The analysis is possibly erroneous. Use
new chemicals
Check programming
Contact technical support
Reinsert the cell.
If the barcode is not recognised, contact
the manufacturer or his representative.
Check the USB memory stick.
Change the selection.
Change the selection.
Change the selection.
This is a warning notice. The control
limit set was not reached.
This is a warning notice. The control
limit was exceeded.
Dilute sample and measure again
Dilute sample and measure again