Section 8 Troubleshooting - Hach Lange DR 3900 User Manual

Section 8
Error displayed
Attention!
Please insert the light shield.
Barcode label not read
An error occurred when uploading
the instrument data.
An error occurred when reading from
the USB memory stick.
An error occurred when writing to the
USB memory stick.
Please check on the current update
file.
Please contact Customer Service.
Please check network configuration.
Please check the connection.
Please close the cover.
Please insert the USB memory stick.
Please check the connection and
contact the administrator.
Blank value correction not possible!
File for instrument update missing.
File for instrument update is faulty.
It's recommended to execute a
Full System Check
Entry invalid!
Absorbance > 3.5!
Fault
Barcode check number?
Please update program data!
Error when calling up the local IP
address.
Error during default gateway setup.
Error during network drive setup!
Error during subnet mask setup.
Troubleshooting
Definition
Readings with barcode cuvettes
generally require the light shield.
Barcode faulty
Error during update.
Error during update.
Network setup or FTP error
Blank value correction not possible with
LCW919.
Error during update.
Error during update.
Check of the air values failed
Password incorrect
The measured absorbance exceeds
3.5
Deviation to the stored data
Network setup: DHCP client has no
connection to the DHCP server
Network setup: default gateway cannot
be set for fixed IP address
Error during network setup
Network setup: Subnet mask cannot be
set for fixed IP address
Resolution
Insert the light shield.
Press OK.
Reinsert the cell.
If the barcode is not recognised, contact
the manufacturer or his representative.
Start the procedure again or contact
technical support.
Start the procedure again or contact
technical support.
Start the procedure again or contact
technical support.
Check the USB memory stick.
Close the cover.
Insert a USB memory stick into a USB A
port on the instrument.
Check the USB memory stick.
Save the update file again and repeat
the procedure.
Switch the instrument off and then back
on again. If the system check is not
successful, contact the manufacturer or
his representative.
Forgotten your password?
Contact the manufacturer or his
representative.
Dilute sample and measure again
Update program data
Enter the IP address again.
Try to create the connection again.
Check the settings.
Enter the subnet mask again.
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