Software Operation Problems; You Cannot Start Epson Twain - Epson PERFECTION 1640 SU Reference Manual

❏ Turn off the scanner and computer and check the connection
between the scanner and the computer.
❏ Make sure the SCSI interface board is installed correctly.
❏ Turn off the scanner and computer. Turn on the scanner and
then turn on the computer.
❏ Make sure the SCSI driver is properly installed.
❏ Change the scanner's SCSI ID number to one that is not being
used by any other SCSI device.
❏ Check the connection sequence. See your Startup Guide.
❏ If the Film Adapter is installed, make sure it is switched off.

Software Operation Problems

You cannot start EPSON TWAIN.

❏ Turn on the scanner and then turn on the computer.
❏ Make sure the interface cable meets the requirements of your
interface board. See the manual that comes with the interface
board (for SCSI users).
❏ Turn off the scanner and turn off the computer. Then check
the connection between the scanner and the computer.
❏ Make sure that EPSON TWAIN is selected in your application
software.
❏ Make sure your software is installed correctly.
Maintenance and Troubleshooting
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